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Kennedy Ford
Oakville, ON
166 Reviews
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166 Reviews of Kennedy Ford
November 26, 2015
Came through for us We really needed to close the deal and take possession of the car we wanted ASAP. Our salesman Harry came though and had the keys in our hands when re We really needed to close the deal and take possession of the car we wanted ASAP. Our salesman Harry came though and had the keys in our hands when requested. Customer service was very good throughout the process. Five stars would have been to complete the small fix to the drivers door sensor. We had to book a return visit to the dealership to have this done afterwards even though the defect was known during our test drive. Overall still very pleased and love the car. Thanks Kennedy Ford! More
by D_Dubya
Employees Worked With
Harry Stecyszyn, Harry Stecyszyn
November 25, 2015
Ford Escape 2016 Recently bought a a new 2016 Ford Escape from Kennedy Ford. Excellent service and staff were very accommodating to financial needs and service, employ Recently bought a a new 2016 Ford Escape from Kennedy Ford. Excellent service and staff were very accommodating to financial needs and service, employees went above and beyond to ensure my customer satisfaction. Walked out with a brand new car at a great price! Would highly teckennedy Ford More
by Aaron P
Employees Worked With
Brian cox , Brian Cox
November 25, 2015
All my needs expertly met. I have physical needs that cannot be met by many cars. Owen McDonnell steered me through the challenge of finding the right vehicle with expertise and I have physical needs that cannot be met by many cars. Owen McDonnell steered me through the challenge of finding the right vehicle with expertise and great patience. More
by Gray Tabby
Employees Worked With
Owen McDonnell, Owen McDonnell
November 25, 2015
Listened and delivered Owen McDonnell, at Kennedy, started by listening intently to what we were looking for in a new vehicle. We then took 2 for test drives and Owen was k Owen McDonnell, at Kennedy, started by listening intently to what we were looking for in a new vehicle. We then took 2 for test drives and Owen was knowledgeable about the features and merits of both. He helped us narrow it down to one and then quickly sourced the vehicle (a 2015 Rudy Red Escape) which was hard to find with our exact options. His new vehicle orientation was the best we have ever had on any of our previous cars and has kept in touch with us to ensure that all of our questions have been answered. He even helped us set up our cell phones on Ford Sync after the fact. Owen is a professional and very much a gentleman. Couldn't be happier with Owen and our Escape. More
by 3excellentFords
Employees Worked With
Owen McDonnell, Bob Kanary, Taylor Smith, Rick Granger, David Nourse, Rick Grainger, Bob Kanary, Taylor Smith, Owen McDonnell
November 14, 2015
No surprises We shopped around for six months looking for a vehicle. We found one at Kennedy Ford. The price was amazing . Harry answered all our questions without We shopped around for six months looking for a vehicle. We found one at Kennedy Ford. The price was amazing . Harry answered all our questions without any pressure and made the deal happen. More
by jwgib
Employees Worked With
Harry, Harry Stecyszyn
October 04, 2015
Mustang "Overall good experience" Despite the weather the experience was good as good can be for buying a car. The staff went above and beyond,Thank you Kenn "Overall good experience" Despite the weather the experience was good as good can be for buying a car. The staff went above and beyond,Thank you Kennedy Ford (Harry) More
by Mustangguy
Employees Worked With
Harry Stecyszyn, Harry Stecyszyn
September 21, 2015
Great staff We were shopping for our sons first car and the staff at Kennedy Fors went above and beyond. Easy to deal with not pushy just helpful. We will recomm We were shopping for our sons first car and the staff at Kennedy Fors went above and beyond. Easy to deal with not pushy just helpful. We will recommend them to family and friends More
by Focused
Employees Worked With
Harry, Jim and Taylor, Taylor Smith, Jim Critchell, Harry Stecyszyn
August 30, 2015
Overall good experience. Despite a few issues of having to drive back and forth to the dealership the staff was very friendly. Taylor was very helpful & knowledgeable. Overa Despite a few issues of having to drive back and forth to the dealership the staff was very friendly. Taylor was very helpful & knowledgeable. Overall they made buying a car a pretty good experience. More
by Reznor
Employees Worked With
Harry, Harry Stecyszyn
August 11, 2015
STAY AWAY This dealership has a tendency to cause damage to a vehicle while in their possession and than refuse liability/responsibility. So far, it has occurre This dealership has a tendency to cause damage to a vehicle while in their possession and than refuse liability/responsibility. So far, it has occurred to four different vehicles that I know of and including my own. The owners of this dealership could not care less or bother to resolve customer issues. They do not mind selling you a vehicle as long as you have no complaints. As soon as you have a complaint is either not valid or take a year to fix, if at all. Service management knows all but nothing and at best argumentative if you present any automotive knowledge. Their senior professional service advisors either resigned or dismissed. The motto is if you are paying too much attention to customers, your performance is not up to par. This would explain why the service advisors now treat customers with contempt. Ford Motor Company should take in-depth look at the practices and professional misconduct of this dealership and its owners. NEED GOOD SOLID ADVICE: STAY AWAY. IF THEY TREAT REPEAT LONG TIME CUSTOMERS AS AFORMENTIONED, YOU CAN GUESS ALL THE REST. More
by Furious
Employees Worked With
OWNERS AND MANAGEMENT
May 27, 2015
Poor experience I dropped in and asked to try a Ford Fusion to hear how the wind noise was. I explained this to the salesperson and we went for a test drive. My exp I dropped in and asked to try a Ford Fusion to hear how the wind noise was. I explained this to the salesperson and we went for a test drive. My experience was poor because after the test drive he insisted that I had asked for a price and that I should stay while he obtained a price from his manager. I had not asked for a price at any point and this behaviour was like the old-school stereotype of a car salesman. More
by peanut
Employees Worked With
Lindsay Corrigan
