Kelowna Toyota
Kelowna, BC
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Excellent Place to buy a vehicle If you are looking for a new or used car this is the place to go . Rachelle and Jana are both amazing people to deal with and they got the exact car If you are looking for a new or used car this is the place to go . Rachelle and Jana are both amazing people to deal with and they got the exact car that I wanted and for less money then I was paying for my older one and the vehicle was newer. Cannot thank them enough and I will gladly recommend them to anyone who asks . More
I bought my car here because of the friendly service! I visited several other car dealerships in the Kelowna Okanagan area and decided to buy from Steve at Kelowna Toyota because of the kind, friendly, no I visited several other car dealerships in the Kelowna Okanagan area and decided to buy from Steve at Kelowna Toyota because of the kind, friendly, no pressure service. Steve and the staff helped me to buy the car that was right for me at a great price without the typical car sales pressure and games that I had found from some of the other dealerships. I definitely will go to Kelowna Toyota again and recommend them to anyone shopping for a new or used car! More
Seamless experience for out of town buyers My wife and I just purchased a new 4Runner this past weekend through Kelowna Toyota. We live a few hours from Kelowna but we saw our dream vehicle and My wife and I just purchased a new 4Runner this past weekend through Kelowna Toyota. We live a few hours from Kelowna but we saw our dream vehicle and had no issue making the trip to pick it up. We dealt with Kyle Warsimage on this sale and throughout the entire process he was professional, respectful, and very kind. We felt comfortable reaching out to him for any questions or concerns we had, and his response was always timely and knowledgeable. This was a bit of a stressful experience for us as we weren't able to speak to anyone in person or view the vehicle before pickup, but the staff at Kelowna Toyota helped us feel a bit more at ease. We had a couple hiccups during the negotiation of our purchase/trade in (that were not at the fault of Kelowna Toyota) and Steve Enns and Kyle quickly jumped in to provide guidance/support so that we could resolve the problem and continue with the sale of our vehicle. When we arrived at the dealership to complete the purchase, it was such a seamless experience as all parties involved were prepared. My wife and I don't manage to get days off together very often so our only opportunity to pick up the truck was two days after paying our deposit, and the team at Kelowna Toyota managed to get everything ready for us while still maintaining integrity and professionalism. Kyle was great to deal with, as were Steve & Stephane in finance, and also Austin who helped us get our insurance in place. Overall it was a positive experience and we are extremely happy with our new 4Runner! Thanks again to all the staff at Kelowna Toyota! More
Thank you for your customer service. I was sold a Toyota Tacoma at this dealership and there was some confusion surrounding a feature that I was under the impression the truck had. As I w I was sold a Toyota Tacoma at this dealership and there was some confusion surrounding a feature that I was under the impression the truck had. As I was not completely satisfied with my purchase and experience, Steve Enns rectified the situation by taking the vehicle back into their inventory, even months after purchase, so that I could find something I felt more comfortable in for winter driving. More
Great experience and an AMAZING new car! I had the pleasure of purchasing my new 2018 Toyota C-HR at Kelowna Toyota and I couldn’t have asked for a better experience. The staff here were able I had the pleasure of purchasing my new 2018 Toyota C-HR at Kelowna Toyota and I couldn’t have asked for a better experience. The staff here were able to find a way to get my driving off in a beautiful new car with a bi-weekly payment I can happily afford! Not once through the process did I feel pressure to buy, they explained every option to me and let me take the time to decide. Between Scott, Brianna, Indy, and Stephane, the process was seamless and professional the whole way through. I can’t thank these amazing staff enough, would highly recommend to anyone! More
Worst car buying experience ever I was interested in a used 2008 Toyota Prius and dealt with Steve Enns and Cinna Fitzpatrick put a deposit down on April 30 2018 to hold the vehicle w I was interested in a used 2008 Toyota Prius and dealt with Steve Enns and Cinna Fitzpatrick put a deposit down on April 30 2018 to hold the vehicle while I made finical arrangements. Steve walked into his office and came out with finical numbers with no explanation and refused to meet a reasonable price point of dropping the document fee and lower a price a little. Instead he decided later that week to sell. it to the person in the google review that praised him despite me having a deposit to hold the vehicle. Also to this very date May 12 2018 Kelowna Toyota dealership has refused to refund my deposit despite having obviously sold the vehicle to someone else. This just shows how much a xxxxxxxx car salesmen Steve Enns and the rest of the staff at Kelowna Toyota are. By the way if you are going to buy used car all you are required by law to pay is the agreed upon price and the taxes all other fees are included in the price. Do not pay illegal fees such as document or otherwise. More
Thank you Wendell Gillis Wendell was friendly, knowledgeable about any questions I asked about the vehicle. I would highlight recommend this dealership. The whole staff was wo Wendell was friendly, knowledgeable about any questions I asked about the vehicle. I would highlight recommend this dealership. The whole staff was wonderful. Thanks Wendell and Staff More
Thank you Joe. Joe Sassine was the sales person we worked with and appreciated his willingness to answer all my questions. Thanks Joe! we are enjoying our Prius. Joe Sassine was the sales person we worked with and appreciated his willingness to answer all my questions. Thanks Joe! we are enjoying our Prius. More
Prius Prime Staff was professional and friendly. Wendell was approachable and not pushy. Very painless experience for us. Would recommend this dealership to ot Staff was professional and friendly. Wendell was approachable and not pushy. Very painless experience for us. Would recommend this dealership to others. We have had bad experiences but this dealership was amazing! More
bought a car John Maclean,was our sales rep. He was honest from day one on. We were very satisfied when it came to a good deal. Toyota is the best in town we have John Maclean,was our sales rep. He was honest from day one on. We were very satisfied when it came to a good deal. Toyota is the best in town we have purchased already the fifth vehicle. I would recommend this place to anyone that is looking for something to drive. More