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Kelowna Toyota

Kelowna, BC

4.6
454 Reviews

1624 Cary Rd Kelowna BC

Kelowna, BC

V1X 2B9

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Showing 454 reviews

April 22, 2021

Super friendly and very helpful! Everyone there made the stress of buying a new car so much easier to handle. 10/10 would recommend. thanks again! More

by Raeanne_livingstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Livingstone , Indy Brar
Apr 27, 2021 -

Kelowna Toyota responded

Thanks Raeanne, for the review! We're so happy to hear that our whole team was able to make your buying experience a stress-free and enjoyable one! Congratulations on your new vehicle - enjoy it! We really appreciate the recommendation, and we hope to see you back for any future automotive needs. -The Kelowna Toyota Team

April 14, 2021

Brought our 2019 Prius Prime for our prepaid service and had booked an appointment 3 weeks ahead for an early morning appointment. 5 hours laters we get our car back for what should have been a 2 hour servi More

by Vangemst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Doyle
Apr 15, 2021 -

Kelowna Toyota responded

Hi Paul. Thank you for taking the time to voice your comments and concerns. We are very sorry about your experience. We understand your frustration, and as such, our service manager, Brad, stepped in yesterday to try and rectify the issue. We are sorry that you felt our efforts to rectify the issue were insufficient, so if there is anything else we can do please feel free to give us a call at your convenience, at (778) 764-1976, and we can try to work out a solution. Again, we are very sorry for the inconvenience, and we hope that we can resolve the issue. -The Kelowna Toyota Management Team

April 13, 2021

Steve Renaud Is the best Toyota representative I have worked with recently. Professional, knowledgable and caring. We will recommend him highly to our friends and look forward to purchasing from him in More

by warren.eur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Renaud, Steve Enns
Apr 15, 2021 -

Kelowna Toyota responded

Thanks so much, Warren & Toni, for the review! We're so happy to hear that the Steve duo was able to provide a great shopping experience! Congratulations on your new vehicle - enjoy it! We really appreciate the recommendation and we will be sure to pass along the kind words to both Steves. -The Kelowna Toyota Team

April 09, 2021

Kind, caring salesman. Honest and helpful. Has the customers best interest at heart. Pleasure to work with Tala we felt valued and respected. Thank you More

by Bowen’s
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tala Crossley
Apr 15, 2021 -

Kelowna Toyota responded

Thank you for your review! We are thrilled to hear that Tala was able to deliver such a great experience while ensuring that you felt valued and appreciated! Congratulations on your new vehicle - we hope you enjoy it! -The Kelowna Toyota Team

April 02, 2021

Bought a vehicle from Toyota in February and had a great experience. I checked out Toyota Kelowna and Vernon but found that my experience with Toyota Kelowna was better. Sean Livingstone helped us out. He w More

by jcb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Livingstone, Steve Enns
Apr 07, 2021 -

Kelowna Toyota responded

Thank you so much for the detailed review! We're thrilled to hear that Sean was able to make your experience an easy and enjoyable one! We're also glad that we were able to deliver your vehicle sooner than anticipated, and we're so pleased to hear that you've been enjoying it so far. We really appreciate the recommendation, and we will be sure to pass along the kind words to Sean. -The Kelowna Toyota Team

March 23, 2021

Bianca Sanetrik got the job done with no problems. This was a very good experience and we would highly recommend her to any prospective buyers. We enjoyed dealing with Kelowna Toyota and the dealership More

by phswls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bianca Sanetrik
Mar 31, 2021 -

Kelowna Toyota responded

Thank you so much for the review! We're thrilled to hear that Bianca was able to deliver such a great experience. Congratulations on your new ride! We really appreciate the recommendation and will be sure to pass along the kind words to Bianca. -The Kelowna Toyota Team

March 19, 2021

Best car buying experience I've ever had. Working with Jayson Gazloff was a pleasure. Courteous, no pressure and top notch customer service. Highly recommend Jason and Kelowna Toyota. More

by gjbensted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayson Gazloff
Mar 22, 2021 -

Kelowna Toyota responded

Thanks so much for the review! We are absolutely thrilled that we were able to deliver your best car buying experience yet! We really appreciate the recommendation and look forward to seeing you back for your first service. -The Kelowna Toyota Team

March 13, 2021

I was treated so well by MacKenzie and Indy. Everyone from the service team to the sales to the general management before and after my purchase! More

by JENNA V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Bergstrom, Indy Brar, Steve Enns
Mar 18, 2021 -

Kelowna Toyota responded

Thanks, Jenna, for the review! We're so pleased to hear that our entire team was able to make the purchasing experience an easy and enjoyable one! Congratulations on your vehicle - enjoy it! -The Kelowna Toyota Team

March 12, 2021

Excellent service and Wendall really took the time to provide all the information we needed and assisted us both pre and post sales. Great job! More

by Phil
Recommend Dealer
Yes
Employees Worked With
Wendell
Mar 18, 2021 -

Kelowna Toyota responded

Thanks for the review Phil! We're so pleased to hear that Wendell was able to answer all of your questions to help you make an informed decision. Congratulations on your vehicle! -The Kelowna Toyota Team

March 11, 2021

Bought a Rav4 from Steve Renaud a while back and I had a great experience. The whole staff was Friendly/ Knowledgeable / Polite and to the point! We got everything done quickly as I hoped... Steve go More

by S.Edwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Renaud
Mar 18, 2021 -

Kelowna Toyota responded

Thank you for the review! We're thrilled to hear that Steve R. and the rest of our team were able to provide an exceptional buying experience. Congratulations on your stylish and utility-packed RAV4 - enjoy it! We look forward to seeing you back for your first service and your next purchase. -The Kelowna Toyota Team

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