Jonker Honda
Surrey, BC
Filter Reviews by Keyword
By Type
1,191 Reviews of Jonker Honda
Great Experience! This was my first time purchasing a new vehicle. I was nervous, I had a lot of questions, and was very indecisive. Also with being a younger female, I This was my first time purchasing a new vehicle. I was nervous, I had a lot of questions, and was very indecisive. Also with being a younger female, I wanted to be careful as I did not want to get ripped off. Joel was a very patient, genuine, and informative salesperson. I was able to make the decision at my own time without the added pressure that some sales people in other dealerships tried to add. Prior to visiting Jonker Honda, I shopped around at 6 to 8 other dealerships and found this one to provide the best experience, friendly service, and reliable information. I walked out very happy with my choice in car and in the price I got it for. Thank you Joel. More
Happy customer My van was checked in and out right on schedule. Work was done cleanly and neatly as if nothing happened. I would highly recommend friends to have t My van was checked in and out right on schedule. Work was done cleanly and neatly as if nothing happened. I would highly recommend friends to have their vehicle services here. More
Jonker Honda Like keeping my vehicles in good condition and can rely on Jonker to look after my interests and needs over the years and two vehicles Like keeping my vehicles in good condition and can rely on Jonker to look after my interests and needs over the years and two vehicles More
Love the '16 CR-V Emmanuel was very knowledgeable and a good listener. He is a wonderful salesman who knows the product and guides customers to an informed choice. In Emmanuel was very knowledgeable and a good listener. He is a wonderful salesman who knows the product and guides customers to an informed choice. In the end I think I got a good deal on the new CR-V Touring. More
Great Service I had a sudden issue with one of my brakes. On a busy Saturday afternoon, Chris the service rep at Jonker, was able to get my car in for inspection. H I had a sudden issue with one of my brakes. On a busy Saturday afternoon, Chris the service rep at Jonker, was able to get my car in for inspection. He quickly had the problem diagnosed and gave me options for the repair. A short time later I was on my way. It is great service like this that keeps me a repeat customer. Thank you More
great oil change. excellent service, fast, friendly, told me what's wrong with the car, without the pressure of fixing it. Which is great when your family is on a budge excellent service, fast, friendly, told me what's wrong with the car, without the pressure of fixing it. Which is great when your family is on a budget. More
Economically beneficial Fast but thorough and the price was appreciated. The one thing my spouse and I mentioned was that the vehicle was cleaned as well and you don't get th Fast but thorough and the price was appreciated. The one thing my spouse and I mentioned was that the vehicle was cleaned as well and you don't get that at the usual oil and lube establishments. More
Service! Have been coming for years for all service on 2 Honda vehicles. For the most part, has always been friendly and excellent service. I was there last we Have been coming for years for all service on 2 Honda vehicles. For the most part, has always been friendly and excellent service. I was there last week because one of my tires was losing air. They found a nail. When my vehicle was ready Andrea said there was no charge because I had purchased the tires from them. On top of that, they vacuumed and washed it. What better service can anyone ask for! More
I brought my van in for oil change and maintenance check It started fine, with a time est of 2-2.5 hrs. I felt like I had a customer service person who was 'assigned to me'. She explained why I needed to thi It started fine, with a time est of 2-2.5 hrs. I felt like I had a customer service person who was 'assigned to me'. She explained why I needed to thinking about new tires and when I questioned the warranty, she brought me to the part guy. He was unfriendly and did not even try to explain things in a patient way. I decided not to get new tires that day and I was told my can would be ready in 10-15 minutes. 1 hours later I went to find out why my van was not ready. I found someone who said it is ready and waiting. When asked why it took an hour instead i've 15 minutes it was explained that the customer service agent that was helping me went on lunch and that's the reason why it took longer. There was no apology and I felt that was a very weak explanation and a lack of organization was demonstrated. Overall, Joe it was helpful and informative. My service experience fell apart at the end though when everything took longer than expected and explanations were not clear. More
Excellent regular maintenance Again we experienced excellent customer service. Came in for regular maintenance. Appt was on time, shuttle provided to and from mall. Car was clean, Again we experienced excellent customer service. Came in for regular maintenance. Appt was on time, shuttle provided to and from mall. Car was clean, ready and on time. More





