
Jonker Honda
Surrey, BC

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1,191 Reviews of Jonker Honda
On time even though I wasn't Had the first appointment of the day 8 AM. Unfortunately I slept in and was 20 minutes late. Jonker still got me in on time and service done within an Had the first appointment of the day 8 AM. Unfortunately I slept in and was 20 minutes late. Jonker still got me in on time and service done within an hour as promised. Staff were very friendly.Car was returned washed and vacuumed. All in all a great experience More
Service Andrea was very thorough explaining what needed to be done and cost... plus time to be ready... very professional and friendly.... in today's world gr Andrea was very thorough explaining what needed to be done and cost... plus time to be ready... very professional and friendly.... in today's world great customer service is hard to come by.. Andrea was fantastic !!!! More
Potential lost sale. The service department did the work as expected, price was good and work was done on time etc. While there, we met with a sales person re the purcha The service department did the work as expected, price was good and work was done on time etc. While there, we met with a sales person re the purchase of a new Pilot to replace our 2008 pilot. We are close to purchasing and looking for a trade value on ours. We were told the sales manager responsible was not in that day which was fine but he would be in contact with a trade number based on the info taken at the time of our service. That was last Saturday, June 17 (six days ago) and we have not heard back. Our next visit will be to an alternative Honda dealer and Toyota to compare. My rating was reflective of your service dept, A poor rating for employees who did their job would not be fair. If there was a survey for my experience with the sales dept, my rating would have been dramatically different. More
Service department lacks I dropped off my vehicle at the scheduled time as I booked an appointment and for a simple oIL change I waited 3 hour. I won't return for service ever I dropped off my vehicle at the scheduled time as I booked an appointment and for a simple oIL change I waited 3 hour. I won't return for service ever. It was my first visit and will be the last! I really had high hopes but I got disappointed even after they didn't charge the service I still won't return. My day off it's important to me. More
Excellent service. I always get amazing service. I am delighted and happy every time. Even the shuttle service is great. The service associates are very knowledgeable I always get amazing service. I am delighted and happy every time. Even the shuttle service is great. The service associates are very knowledgeable and efficient and well trained. More
Honest service I have consistently found Jonker Honda service to be honest and reliable. There are generally no surprises when I go in for service so I always know a I have consistently found Jonker Honda service to be honest and reliable. There are generally no surprises when I go in for service so I always know approximately how much to budget for the work. When service beyond a regularly scheduled service is required, they will generally warn you in advance, if possible. More
VG purchase experience Bought a very decent used car for a reasonable price. It was detailed very well considering it was quite untidy and had some minor damage when brought Bought a very decent used car for a reasonable price. It was detailed very well considering it was quite untidy and had some minor damage when brought in by them. It was serviced by their shop. Jason was very good to deal with. Up front, no pressure, pleasant personality as was Brian his manager. More
Great service all around. The sales staff finance service and management all great to deal with. Sales not pushy but good negotiators. Finance smooth and painless. Great manage The sales staff finance service and management all great to deal with. Sales not pushy but good negotiators. Finance smooth and painless. Great management team. More
Good customer service Got oil changed done, staff is good very friendly and Chris was awesome very helpful and good customer service and give my vehicle back on exact time. Got oil changed done, staff is good very friendly and Chris was awesome very helpful and good customer service and give my vehicle back on exact time. More
Well done! The car was quickly looked after for its A1 service. It was ready as promised and the shuttle was great - very convenient. Chris was very helpful. The car was quickly looked after for its A1 service. It was ready as promised and the shuttle was great - very convenient. Chris was very helpful. More