Jim Pattison Volkswagen Surrey

AMAZING service and AMAZING people!! It took us a while to actually make the commitment to finance a new 2013 Jetta 2.5 but the Jim Pattison Volkswagen Surrey staff (Brian Low, Toan Doung, Sam Wang) were v to actually make the commitment to finance a new 2013 Jetta 2.5 but the Jim Pattison Volkswagen Surrey staff (Brian Low, Toan Doung, Sam Wang) were very patient and supportive. They answered any questions we had and were very honest and genuine. I would definitely recommend going to Volkswagen Surrey for any vehicle related needs/inquiries. They will take care of you from the moment you drive into their lot to the second you drive off! :) More

Sam was really good, a nice change from another dealership we had just visited, also in the lower mainland. Sam was very courteous, really heard what I was saying, I believe conveyed our wishes acc dealership we had just visited, also in the lower mainland. Sam was very courteous, really heard what I was saying, I believe conveyed our wishes accurately to the Mgr and was knowledgeable about the product he was selling. I didn't feel that Sam was wasting our time, or trying to "pull a fast one", he seemed genuine and not pushy. This was well all appreciated by my husband and I. I would definitely recommend Sam again and would go back myself when buying another car. More

Great experience in this dealership. Not pressured and felt at home. Made my time and money worth while. Will definitely come back for next service. Special thanks to Mr. Ray Lui for assisting me. felt at home. Made my time and money worth while. Will definitely come back for next service. Special thanks to Mr. Ray Lui for assisting me. More

Great service and always friendly. The team takes the the time to listen to my servicing needs and makes sure I am fully satisfied before I leave! time to listen to my servicing needs and makes sure I am fully satisfied before I leave! More

Mike was very helpful and very friendly in our negotiations. He listened to what I wanted to buy and did not try to sell me things that I did not need. I also wanted to buy some accessories for negotiations. He listened to what I wanted to buy and did not try to sell me things that I did not need. I also wanted to buy some accessories for the new car and the parts department was very helpful. They even ordered some touchup paint for me and shipped it to me all free of charge. I have given all of the ratings a "5" since I did not feel any pressure in the sales process and the sales man completely understood what I what to buy and why. I had previously used this dealership to service a VW and found the service department to be excellent. I recommend Mike and Jimmy Pattison VW for buying and maintaining a car. More

Toan Doung and Sam Wang really fantastic people really helped us out to choose the right vehicle. Great service really recommend it anyone looking to purchase a Volkswagen vehicle . Overall Great company, helped us out to choose the right vehicle. Great service really recommend it anyone looking to purchase a Volkswagen vehicle . Overall Great company, Great people enjoyed them alot. More

I bought a leftover passat from this dealership last week, I got a pretty good deal ($7000 off the sticker price). Sam if very nice, friendly and caring. After i pocked up the car, He still kept in touc week, I got a pretty good deal ($7000 off the sticker price). Sam if very nice, friendly and caring. After i pocked up the car, He still kept in touch with me to make sure everything about the car is going all right. He is willing to answer all my questions as well. Overrall, very nice saleman and dealership, I would like to recommend it to others. More

This is the first time I come to this car dealer shop for the first time, and Sam is my dealer, he is a person full of responsibility and credibility, now as a car sales, he provide us the most reliable ser the first time, and Sam is my dealer, he is a person full of responsibility and credibility, now as a car sales, he provide us the most reliable service and most reasonable price, which greatly helped my little family. The car he introduced to us is really a good deal, and his attentive post-sales service made us free of worry. I will ask Sam to be my care dealer for the next time, we really appreciate the service from Sam! More

Other than a few miscommunications regarding my vehicle being ready between sales and service dept. , i had an overall great experience. Kristijan very helpful and professional. As was Cameron. Would recom being ready between sales and service dept. , i had an overall great experience. Kristijan very helpful and professional. As was Cameron. Would recommend to anyone More

The whole team was very responsive to what we were trying to get done, and they worked with us from start to finish, without a lot of gamesmanship to get done, and they worked with us from start to finish, without a lot of gamesmanship More