Jim Pattison Volkswagen Surrey

Sandeep Singh, our sales person, made purchasing a car a pleasant experience. He was knowledgeable, professional and patient. Bill was very attentive to every detail and ensured we were happy with the new car. I was glad that I was given an experienced sales rep like Bill who was able to walk me through the process with no hassles. After the purchase, he made sure that we were comfortable with all the features of the car and made sure that the vehicle is to my satisfaction. I will strongly recommend him to any of my relatives and friends. Thank you for the excellent service and positive experience!

Yogesh is a very nice person he is a great person to deal with he always treats you well I had a problem with my Volkswagen Golf 2015 and he fixed it in minutes.

Recently had a very pleasant experience with the service manager Yoggesh. He addressed promptly all my concerns regarding my Passat warranty claim, providing timely inspection and service for my vehicle. I would recommend warmly this dealership to everyone. Mike

I don’t recommend this dealership at all I made a deal for one car left the deposit and when call me back to tell me I was approved and at the time to sign the contract found they trying to sell me a complete different car than never drive it and even didn’t know the color, sales team are really unprofessional and very dishonest,

This place made car shopping easy. I told him what I wanted and what I wished for. And they made it happen. Got more the I wanted but so happy

I have been having my vehicle serviced at Jim Pattison VW since I purchased it in 2014... Reg and his service team have always gone above and beyond for me. Stephen, the parts manager is also amazing and has gone out of his way to help me. The entire staff is very welcoming and their customer service is top notch! Highly recommended Jim Pattison VW!!

Sales staff Kong and Finance Manager Deep would now be my go to guys whenever I have need for a new Volkswagen vehicle. They both worked hard in getting me the vehicle that would work for me and especially the family. The bank is approving a car, but Deep and Kong knew that an SUV would better suit my family's need. Deep was able to work with the bank and the result is we got we wanted. On the other hand, Kong is very efficient and responds to me in a timely manner. He helps me go with the process without judgment on my credit standing. He is there with me all along. He knows Volkswagen in and out, and clear in explaining what I need to know driving Volkswagen. I will be back next year to trade my vehicle to a newer vehicle, and definitely would look for Kong and Deep. Much appreciated, guys!

Absolutely will recommend this dealer to my friend. The best service ever. The salesman Andrew Chan, and the manager Deep provide excellent service to us.

I just brought jetta 2019 on nov 5th . The way they help their customers and provide information regarding vehicle was amazing and sufficient . Customers satisfaction is the first priority at this place. Thanks sales person Frank and the manager who made all this possible according to our budget.

I suppose it's my fault. The sales general sales manager kept telling me he couldn't go any lower. At some point i believed him. Turns out my friend bought the exact same car as me from them months earlier for 4,000 less! I was eager and didn't wait for her to look up her paper work till after. I also got a terrible trade in rate for my car (again my fault). Everyone there kept telling me "wow you got such a good deal" however i heard later they say that to everyone. I will never go there again and i will definitely brush up on my bargaining skills as they are hard to get down even when there is A LOT of bargaining room.