Jim Pattison Volkswagen Surrey

This place made car shopping easy. I told him what I wanted and what I wished for. And they made it happen. Got more the I wanted but so happy

I have been having my vehicle serviced at Jim Pattison VW since I purchased it in 2014... Reg and his service team have always gone above and beyond for me. Stephen, the parts manager is also amazing and has gone out of his way to help me. The entire staff is very welcoming and their customer service is top notch! Highly recommended Jim Pattison VW!!

Sales staff Kong and Finance Manager Deep would now be my go to guys whenever I have need for a new Volkswagen vehicle. They both worked hard in getting me the vehicle that would work for me and especially the family. The bank is approving a car, but Deep and Kong knew that an SUV would better suit my family's need. Deep was able to work with the bank and the result is we got we wanted. On the other hand, Kong is very efficient and responds to me in a timely manner. He helps me go with the process without judgment on my credit standing. He is there with me all along. He knows Volkswagen in and out, and clear in explaining what I need to know driving Volkswagen. I will be back next year to trade my vehicle to a newer vehicle, and definitely would look for Kong and Deep. Much appreciated, guys!

Absolutely will recommend this dealer to my friend. The best service ever. The salesman Andrew Chan, and the manager Deep provide excellent service to us.

I just brought jetta 2019 on nov 5th . The way they help their customers and provide information regarding vehicle was amazing and sufficient . Customers satisfaction is the first priority at this place. Thanks sales person Frank and the manager who made all this possible according to our budget.

I suppose it's my fault. The sales general sales manager kept telling me he couldn't go any lower. At some point i believed him. Turns out my friend bought the exact same car as me from them months earlier for 4,000 less! I was eager and didn't wait for her to look up her paper work till after. I also got a terrible trade in rate for my car (again my fault). Everyone there kept telling me "wow you got such a good deal" however i heard later they say that to everyone. I will never go there again and i will definitely brush up on my bargaining skills as they are hard to get down even when there is A LOT of bargaining room.

I recently purchased a 2017 Jetta TSI at JPVolkswagen Surrey. Dennis Zephyr and Deep worked hard to get me my new car. Once Deep solidified the finances .. Zephyr and dennis made sure the car was pristine when I came to get the car. Zephyr spent his valuable time going over the car functions ,safety features and emergency contacts. A blue tooth issue was at first aggrevating but was remedied speedily by the service department. (Reg & Candice) Love my new Jetta ! Ty to everyone at JPVolkswagen !

I bought a 2018 Golf from the jim parttison company last week . with the help of Mr Zephyr He . He is a very profesdional salesman and give me lots of good advices , he has good manner and honest and enthusiasm during the buying process. I am very happy .Thanks for the amazing service by Mr Zyphye He and the company.

Amazing, fast and efficient service provided by Reg Bains. I ran into an issue with my Jetta this morning where the door wouldn’t close. I called VW and explained the issue to Reg whom advised me to bring the car in. He had it fixed in a hour and was very accommodating to my schedule on short notice. I make my way from to Richmond to deal with Jim Pattinson VW service due to the customer service and friendly staff.

I bought a new 2018 golf R from jp volkswagen and they were very helpful and I would recommend this dealership to all my family and friends 😆😆😆😆😆