Jim Keay Ford Lincoln

Great Experience My girlfriend got her first car here and the experience was very good. Mark went above expections and even took care of very minor things he didn't ha My girlfriend got her first car here and the experience was very good. Mark went above expections and even took care of very minor things he didn't have to. Overall great dealership and I will recommend it to anyone. More

10/10 would recommend I was originally interested in a car that was at another dealership when I stopped by Jim Keay to take a look at their inventory. I had spoken to Mike I was originally interested in a car that was at another dealership when I stopped by Jim Keay to take a look at their inventory. I had spoken to Mike for a bit about the car they had but I wasn't completely sold on it. The next day he sent me a message letting me know about a car they had just received and after stopping by to take a look at it, I knew I wanted it and Mike was very helpful throughout the entire process. Being a student, I had concerns with the pricing and he was more than happy to try to help me out. I am incredibly happy with my car and service that I would definitely recommend Mike and this dealership. More

Jim Keay is A Okay! What a great experience we had at Jim Keay and by sales associate Mike Roff. We highly recommend dealing with this dealership for any new or used purc What a great experience we had at Jim Keay and by sales associate Mike Roff. We highly recommend dealing with this dealership for any new or used purchase. More

Great Sales team Got a great deal on an MKZ! Sarah and Mark were good to me! I didn't feel pressured at all. They both just helped me get the car that I wanted! Thi Got a great deal on an MKZ! Sarah and Mark were good to me! I didn't feel pressured at all. They both just helped me get the car that I wanted! This is my 3rd car bought from this dealership and one of the best experiences yet! Thanks you two! More

Fast and eazy Came in looking for a new focus ST, and they delivered a great experience. The process was quick and easy, they even gave me a great price for my trad Came in looking for a new focus ST, and they delivered a great experience. The process was quick and easy, they even gave me a great price for my trade in vehicle. More

Straight Forward Buying Experience This is my fourth vehicle I've purchased through Jim Keay over the years and I was happy to have the opportunity to work with Mark Leyton. While I wa This is my fourth vehicle I've purchased through Jim Keay over the years and I was happy to have the opportunity to work with Mark Leyton. While I wasn't expecting to be trading in my current vehicle, I met with Mark to look at what options we could put on the table. Fortunately, we were able to put together a deal that worked. Mark was also great at taking care of a couple of small details in the end that added that little extra customer service experience. More

Stress free car buying!!! I purchased a used vehicle this week from Kim Keay Ford. Brian Needham, the sales representative, was excellent!! Brian went above and beyond to e I purchased a used vehicle this week from Kim Keay Ford. Brian Needham, the sales representative, was excellent!! Brian went above and beyond to ensure the process from start to finish was seamless. He is friendly, informative, helpful, professional and thoughtful. Brian also arranged for me to meet with the mechanic who serviced the car for years!! A fantastic car buying experience. Cathy. More

Great Buying Experience Just bought a vehicle form Jim Keay Ford Lincoln. The best dealer experience I have had in 50 years. The staff are friendly and welcoming, not aggre Just bought a vehicle form Jim Keay Ford Lincoln. The best dealer experience I have had in 50 years. The staff are friendly and welcoming, not aggressive. The salesman, Dave Charter, knew what I wanted - a 2017 Dodge Caravan - and wasted no time showing it and letting me test drive it. Dave knows his automobiles, not just Ford, and explained all the details of the van to my wife and me. Best of all, there was no pressure, no trying to switch to something else, just good, friendly service.. Even the price negotiation was friendly and open as we agreed upon the sale price. If you are looking for a vehicle, Jim Keay is the place and ask for Dave. We could not be happier. More

Great Sales staff, good inventory; Orleans best choice I have purchased 3 vehicles at Jim Keay over the past 8 years and I'm planning to go back. The experience with Carmelo over all those years has alway I have purchased 3 vehicles at Jim Keay over the past 8 years and I'm planning to go back. The experience with Carmelo over all those years has always been outstanding. He is patient and gives you all the time you want, even if you are just looking around. His friendliness and professionalism keeps me coming back cuz eventually, I'll buy from him again. The back office...well, that's why the rating for the dealership isn't 5 stars. It's always a bit of agony dealing with the back end (not the service/repair side) after the the Sales folk hand you off to make the final deal. But that seems the the same everywhere, so... More