Jim Keay Ford Lincoln

Great service even for used cars We were shopping for a a used Honda and Mike was great. I’d definitely buy from him again. I liked the fact that he talked to me, and not just my husb We were shopping for a a used Honda and Mike was great. I’d definitely buy from him again. I liked the fact that he talked to me, and not just my husband. Great experience overall. More

UNPROFESSIONAL Very unprofessional service at the repair center for a simple oil change service. Customer Rep. very unprofessional, felt like I was intruding on his Very unprofessional service at the repair center for a simple oil change service. Customer Rep. very unprofessional, felt like I was intruding on his day. No eye contact, one word answers and this is there first line of contact when you arrive. They should take there service reps all out to have a look at BMW dealers in Ottawa and see how they treat there customers, or to there competitor Lincoln Field , they would be shocked!! More

Respect & Honesty Previously dealt with Abdel S, at another dealership and he was again very honest and respectful and extremely supportive in helping me to get me the Previously dealt with Abdel S, at another dealership and he was again very honest and respectful and extremely supportive in helping me to get me the Truck I wanted and at a Price Point that I was looking for. The Salesperson Amine, was as well very professional and supportive in making sure that they did everything possible to help me out with delivery and paperwork, all the way through the personal crisis I was going through. Super Job!! More

They were very welcoming and always asked us if we needed so They were great very accommodating and always polite would recommend Mark Leyton at Jim Keay service was extremely good they did the best to accommoda They were great very accommodating and always polite would recommend Mark Leyton at Jim Keay service was extremely good they did the best to accommodate my needs... More

Great We just went look mustang convertible. We met Mark Layton and Sarah Major. We got great service both of them, it took us les in 24 hour to decide will We just went look mustang convertible. We met Mark Layton and Sarah Major. We got great service both of them, it took us les in 24 hour to decide will purchase the 4th mustang convertible in 12 years.We had the best Product Specialist Mark. He has great personality and very helpful to answer all the questions about the car. We can recommend him in the future. Anyone. More

Fantastic experience I checked on line , missed out on two vehicles that sold fast. Cheryl found the car I needed for my mother in law , contacted me right away and Mark L I checked on line , missed out on two vehicles that sold fast. Cheryl found the car I needed for my mother in law , contacted me right away and Mark Layton took over from there. He was very professional and courteous. The deal was done quick and they threw in a 1 year bumper to bumper warranty. Awesome buying experience, More

Excellent Service We went in for an oil change and came out with a new vehicle. Mark is a great salesman, what can I say? He is very patient and kind. I have gone to We went in for an oil change and came out with a new vehicle. Mark is a great salesman, what can I say? He is very patient and kind. I have gone to Jim Keay several times for maintenance and always received excellent service. I highly recommend the dealership, and if looking for a new vehicle, Mark is the guy to see. More

Excellent Customer Service with our Sales Person Amine Khouri was attentive to us as soon as we asked our first question. He listen clearly to our needs and was honest with his feedback. He was some Amine Khouri was attentive to us as soon as we asked our first question. He listen clearly to our needs and was honest with his feedback. He was someone that I felt could become a friend and not just someome I would bye a vehicle from. Above and beyond our expectations. Sarah was also very helpful and extremely friendly beyond our expectations as well. More