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Jaguar Land Rover Calgary
Calgary, AB
225 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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225 Reviews of Jaguar Land Rover Calgary
July 09, 2017
Very poor Unfortunately underclass service and support. Vehicles are far better than in the past but it's certainly not worth the poor service. Wait till the ne Unfortunately underclass service and support. Vehicles are far better than in the past but it's certainly not worth the poor service. Wait till the new franchise opens. More
by Bst
Employees Worked With
Stephen Crocker
July 01, 2017
Deposit returned My deposit was returned by management, deal did not happen but they honoured the sales teams terms, once Gary moves on we can try out Land Rover once My deposit was returned by management, deal did not happen but they honoured the sales teams terms, once Gary moves on we can try out Land Rover once again. More
by DISCOVERYSPORTDEPOSITSCAM
Employees Worked With
Daniel MacGowan , Danielle Chesney , Marie Tarun, Chris Bennett, Gary Ghaderi
May 09, 2017
Believed what the salesman told me - Big mistake Like anyone buying a new land Rover when you turn up to the showroom to pick up your vehicle you don't always notice everything. My mistake was that Like anyone buying a new land Rover when you turn up to the showroom to pick up your vehicle you don't always notice everything. My mistake was that I was told the tires where all-season and two weeks later I noticed they were summer tires. $2,400 for four winter tires - ooch!!!! Salesman thought they were, no offer to reduce the costs as it was there mistake. Also 21" rims are as rare as halley's comet. So be careful, my advise is negotiate winter rims & tires when buying. Took the offer to get 3M to protect the car...big mistake, I got a chip straight through it into the paint work. Service guy told me thats not covered - whats the point in hitting me up for another $1,000 if its not going to cover chips. Tire and Rim policy taken out, you wont have to worry about a thing - Great - if you hit a pot hole and it damages the rims (not covered)!!!! only scratches on the surface - waste of money, plenty of guys on Kijiji who can repair them cheaper than the policy cost. Latest update on this was Calgary Land rover called me up to see if they can offer me some sort of deal (great i thought), I'll call you back later today or tomorrow..that was 3 weeks ago..what a joke. More
by Neveragain123
Employees Worked With
David Fields
May 02, 2017
Avoid this Dealership They are not straight in their dealings, check your pricing against "build your own" and see what they have sold you. You may have paid more then what They are not straight in their dealings, check your pricing against "build your own" and see what they have sold you. You may have paid more then what the car was worth. Also they sell faulty new cars which at few hundred mile will start having major issues. Car will spend more time in their shop then you driving it. Their GM does not know how to console and talk to customers. Their customer relations rep is very offensive and will play with your mind trying to cover. They will also change the work orders to ensure they do not get sued. More
by Nadia
Employees Worked With
Richard Mockler, Chris Bennett, Jill Timmins
November 26, 2016
Jaguar scam!!!! Review and watch what you buy!! If you have recently purchased a vehicle here I would go through your paper work and make sure you got what you disc Review and watch what you buy!! If you have recently purchased a vehicle here I would go through your paper work and make sure you got what you discussed. They verbally sold me a fully loaded car. The car they physically gave me is a base, base model. Top that off with NO one in the company being willing to help me. Unless of course, I purchase another vehicle from them to profit more from. I'd recommend any other dealership around. I've purchased 5 new vehicles and never experienced anything like this! More
by Courtney LaRose
Employees Worked With
Hitesh , Richard Mockler, Chris Bennett, Gary Ghaderi
November 01, 2016
Avoid Avoid Avoid ! Very deceptive and will try to add hidden fees on the bill of sale. Be sure to go to landrover.com and see what the manufacturer suggested retail Very deceptive and will try to add hidden fees on the bill of sale. Be sure to go to landrover.com and see what the manufacturer suggested retail price for the model of the car is. Read the fine print on everything you sign with this dealership. More
by Jared P
Employees Worked With
Sales
October 24, 2016
Uncaring and unprofessional My last two visits have been an absolute waste of time. The 1st visit they said they could not diagnose my vehicle's issue but had no problems billing My last two visits have been an absolute waste of time. The 1st visit they said they could not diagnose my vehicle's issue but had no problems billing me and sending me on my way without a resolution. 2nd visit a month or so later was more of the same. I still have a problem with my vehicle, I will not bring it back here to waste my time and money. Service advisor was uncaring, parts advisor was unprofessional and I have never before been so frustrated with a dealership. More
by Stuff
Employees Worked With
Tyler Patton, Mike Kipper
October 08, 2016
Thank you Baron for your professionalism and second to none customer service when we experienced and issue with our LandRover LR2. We cannot express enough how much for your professionalism and second to none customer service when we experienced and issue with our LandRover LR2. We cannot express enough how much your integrity and attention to this matter meant to us. You are a credit to your profession and I sincerely hope that LandRover Calgary appreciates you for the good honest work you do and your devotion to customer service :) More
by Lorne and Anita
Employees Worked With
Baron Ellis
October 01, 2016
Amazing customer Service Having being dealing with Dick Yee for about the last year looking for the perfect vehicle and am now very happy with my new-used LR4. This is the se Having being dealing with Dick Yee for about the last year looking for the perfect vehicle and am now very happy with my new-used LR4. This is the second vehicle for us from Land Rover Calgary and I have always had great service. Jonathan Paddison helped out with the test drives and his knowledge was excellent in all the workings of the vehicle. More
by M.K.
Employees Worked With
Dick Yee, Jonathan Paddison
September 25, 2016
Two visits... Two strikes. Went to the used area of this dealership about a month ago to look at a specific vehicle listed in stock. No one greeted me. Went over to the vehicle, Went to the used area of this dealership about a month ago to look at a specific vehicle listed in stock. No one greeted me. Went over to the vehicle, looked into office, made eye contact with a sales rep - he went about his day without offering or sending out someone to help. Just this afternoon I went back to look at another vehicle listed on their site. Spent some time looking at this vehicle, again with no luck from anyone in sales. Spent 10 minutes walking around and looking for a sales person... No such luck again. Unbelievable that someone can stop by this place with the intention of purchasing a vehicle and not receive help from any of the available staff. More
by RyanHK
Employees Worked With
No employee worked with, as no one would help us.
