Jackson's Toyota

My husband and I just bought our brand new Toyota Camry hybrid. We dealt with Andrew Black from Toyota Barrie. He was absolutely wonderful to deal with and we thank him so much for this wonderful experie hybrid. We dealt with Andrew Black from Toyota Barrie. He was absolutely wonderful to deal with and we thank him so much for this wonderful experience. We absolutely love our new ride. More

We will never be back to this toyota. They try to squeeze every penny they can out of you and have horrendous service. Not happy every penny they can out of you and have horrendous service. Not happy More

Wasn't happy with service, they try all time to squeeze money from you. My extended warranty was still good and my IC was not working , they patched to not last long until my warranty expired by 9 k and th money from you. My extended warranty was still good and my IC was not working , they patched to not last long until my warranty expired by 9 k and then they told that I have to pay to fix it. Why they don't fix it properly when my warranty was still good?????? More

Purchased a new 2020 Highlander and rear passenger seat does not slide forward so people in the rear can't get out. Tried to book an appointment to get it checked and was told that they have no shuttle av does not slide forward so people in the rear can't get out. Tried to book an appointment to get it checked and was told that they have no shuttle available to drop me home and they only Uber customers who are in the Barrie area. Alternatively I can rent a car from them for $30/day or as a favor they would let me wait at the dealership. I live in Innisfil, approx 15 mins from the dealership. I spoke with Ash who is the BDC Manager and was told that she basically gave me the same options but was very rude. I told her that I understand that if I was bringing my car in for service this would make sense but this is a defect with a brand new $60K plus vehicle. Her response was the price of the vehicle does not matter and that if she made an exception for me she had to make one for everyone. I told her I will bring the car in for service and that I am not happy about my options and that I would reach out to Toyota head office and file a complaint. She said they won't do anything about my complaint and for me not to bring in my car for service and then she hung up. This dealership either needs to be under a new management or they need to let go of useless employees that don't seem to understand that the only way they get paid is when a customer spends money at that dealership. Complaint has been filed with Toyota Canada and I will no longer do business with Jackson's Toyota. It's worth driving over to the next town to be treated with respect. More

Justin was great.I had a remote starter installed but it's interfering with online starter which no one had informed me that this would happen. Now the Manager won't have it removed so that the online it's interfering with online starter which no one had informed me that this would happen. Now the Manager won't have it removed so that the online app can work. Make sure you get whatever you need done before you sign because after signing you're a NOBODY. They don't give a xxxx More

Always a great experience when getting my vehicle serviced. I always receive the same service from all of the staff here at Jackson's. It is one of the main reasons I continue buying Toyota vehicles. serviced. I always receive the same service from all of the staff here at Jackson's. It is one of the main reasons I continue buying Toyota vehicles. How all dealerships should be run! More

Just wanted to thank Andrew Black and the crew at Jackson’s Toyota, I am very pleased with my experience and in love with my new Rav4. Thank you for being professional and efficient with the transa Jackson’s Toyota, I am very pleased with my experience and in love with my new Rav4. Thank you for being professional and efficient with the transaction it was a wonderful easy experience. More

If you want a professional, knowledgeable and very personable sales representative go and see Andrew Black. Thrilled with our rav4 hybrid! Comfortable and handles well!! personable sales representative go and see Andrew Black. Thrilled with our rav4 hybrid! Comfortable and handles well!! More

My sales man Andrew was amazing! He was good with my family and took the time to show me everything about my new Toyota Corolla family and took the time to show me everything about my new Toyota Corolla More

Brent was awesome My parents needed to replace their vehicle and we decided on a used RAV4 ... I initiated the sale and Brent actually listened, was sensitive to how m My parents needed to replace their vehicle and we decided on a used RAV4 ... I initiated the sale and Brent actually listened, was sensitive to how my elderly parents like to be treated and things went perfect ! It’s nice to deal with a salesman who listens and values everyone as unique individuals ! Thx for all your work ... if I ever need another vehicle you will be my first call ! More