Jack Carter Chevrolet Buick GMC

Pleasant purchasing experience. Everyone was professional and efficient from sales to finance! It was a pleasant purchasing experience. I would recommend checking out Jack Carter if Everyone was professional and efficient from sales to finance! It was a pleasant purchasing experience. I would recommend checking out Jack Carter if you are in the market for a new vehicle. More

ATS service All ways very helpful and courteous purchased multiple vehicles over the past 4 years alway great service from sales and service department keep up th All ways very helpful and courteous purchased multiple vehicles over the past 4 years alway great service from sales and service department keep up the good work More

Very poor communication I took my 2014 Chevy Cruze in for the first time to Jack Carter as my engine was going through a considerable amount of oil over a few mths. I brough I took my 2014 Chevy Cruze in for the first time to Jack Carter as my engine was going through a considerable amount of oil over a few mths. I brought it in at 7:30am and was told I would get a call as soon as diagnosis was reached. At 3:00 pm I finally called as I had heard nothing and was told that the car was just going in then and they had been overloaded but that the engine overheating issue would be fixed up no problem.. I then corrected him by saying it was the oil leak issue. Definitely didn’t leave me with a feeling of a valued and trusted customer. Then he called back at 4:30 to tell me that one of the coil packs was damaged and needed replacement and that the car won’t be ready for pick up until the next day. Which left me carless and I live in crescent heights. When I mentioned to him that the reason I brought it in so early was to ensure that the car would be handled and Jordon responded with saying that the car had been in and worked on 6 hrs ago. I then corrected him by saying that an hour prior when I had to call hot them, I was told it had “just” gone in then. No trust on this end and with my bankruptcy due to my oil and gas career being done has left me with no credit I had a very tough time with enterprise rent a car. I had to call AGAIN in the morning and I tell ya.. I’m kinda frustrated as that’s just poor customer service. My first experience has left a bad taste in my mouth and in my current job our clients are number one and they need to be happy. I’m less than happy. More

Misleading service advisor They are either incompetent mechanically or they purposely mislead you. Take your pick. They tell me it’s $500 to fix a module on a 2015 Sierra 1500 a They are either incompetent mechanically or they purposely mislead you. Take your pick. They tell me it’s $500 to fix a module on a 2015 Sierra 1500 and that will clear all the codes. Then they call and say they’ve done the first $500 and it wasn’t enough so it’ll take another $500 to do what they originally said. I would t have fixed any of it now if I knew it would cost $1000. They have no respect for people’s budget. More

Professional An item was missed on my service previously and JC looked after everything quickly and professionally. Well done! I would recommend JC to anyone looki An item was missed on my service previously and JC looked after everything quickly and professionally. Well done! I would recommend JC to anyone looking for a new or used vehicle More

Best service from Jesse I purchased a vehicle from Jack carter dealer and I was very happy with the service and the support from the salesman Jesse and the manager I purchased a vehicle from Jack carter dealer and I was very happy with the service and the support from the salesman Jesse and the manager More

Very comfortable My husband went to visit Jack Carter and came across Jesse the salesman. One week later I went back with my husband and we test drove a vehicle and J My husband went to visit Jack Carter and came across Jesse the salesman. One week later I went back with my husband and we test drove a vehicle and Jesse was helpful in helping us pick out one we liked. We finished the purchase with Kramer and he was also very helpful. We even shared a few laughs. Thank you very very much for your professional service Jessie and Kramer. After having coffee with friends I managed to brag so much about my vehicle, that my friend decided to go back to Jesse and purchase one as well. I had no idea she was even thinking of buying one. She never even mentioned it. Win win win for all! More

8000 k service Service was very good and prompt I wish you had a car wash. The last 2vehicles I had were a Toyota and a Ford both provided a wash with service Service was very good and prompt I wish you had a car wash. The last 2vehicles I had were a Toyota and a Ford both provided a wash with service More

My service with Jennifer Horton I am very pleased with the service I received today by Jennifer Horton. She told me exactly what was going to be done and if repairs were needed appro I am very pleased with the service I received today by Jennifer Horton. She told me exactly what was going to be done and if repairs were needed approximately how much it would cost. She kept me informed throughout the day on how the progress was going on my vehicle and in the end no repairs were needed. She was very thorough with explaining what wss done and even took the time to answer my questions when I picked up my vehicle. More

Excellent purchase Overall an excellent purchasing experience for something I typically do not find enjoyable. Everything was low pressure, courteous, and professionally Overall an excellent purchasing experience for something I typically do not find enjoyable. Everything was low pressure, courteous, and professionally done. I am very happy with the purchase. More