Island Chevrolet Buick GMC

Love my new car!!! My husband had researched the car thoroughly before we went to the dealership....and Brian was very helpful, and cheerful to deal with. He had patien My husband had researched the car thoroughly before we went to the dealership....and Brian was very helpful, and cheerful to deal with. He had patience and exchanged friendly banter while we were waiting for the deal to be made. We were very happy with the trade-in price we got towards the new Chevy Trax! Brian worked for "us", and we felt very comfortable with that!!! He was able to get the business done, and we left there feeling like we were treated with respect, and our needs were met!! Thanks Brian....I love my new car!!!! More

Go to the top to make things happen I purchased a truck in 2014, and was told then, that in 1 year I could come back and they would assist me with refinancing at a lower interest rate. I purchased a truck in 2014, and was told then, that in 1 year I could come back and they would assist me with refinancing at a lower interest rate. I went back 15 months later and was told the only way I could refinance is to trade in my truck for another vehicle. After bringing this up with Craig, he said they would make good on their promise. Thanks Kim and Craig for picking up the ball that Kelly dropped aside from a few hiccups, I would recommend Island GM provided you speak to the right people More

Great Customer Service from Dean I brought my vehicle in for it's semi-annual service, which was due to the reminder they sent me. I dropped it off, was given a ride to work and got I brought my vehicle in for it's semi-annual service, which was due to the reminder they sent me. I dropped it off, was given a ride to work and got a call a few hours later stating: It's all good and ready to go. The shuttle driver was on a trip to Ladysmith when Dean called me, so he actually offered to run down and pick me up himself....... What Service !! I was fine waiting and it worked out perfectly for timing when Al came to pick me up. I highly recommend Dean and will only deal with him based on his wonderful yet professional attitude and service. I'm a Dean customer !!! More

Saved the Day I had issues with my 09 Silverado. With no appt. I "crawled" in to the service dept. Willi and the rest of the service team took care of my problem al I had issues with my 09 Silverado. With no appt. I "crawled" in to the service dept. Willi and the rest of the service team took care of my problem almost immediately. He was informative, honest and very obliging. He arranged a shuttle to drive us to lunch and we drove out of there very happy with the service we got. Thanks to Willi and the service dept. More

trade in Respectful and courteous salesperson Brian Pankratz made what could have been a stressful event manageable and even enjoyable. I had done my homework Respectful and courteous salesperson Brian Pankratz made what could have been a stressful event manageable and even enjoyable. I had done my homework and pretty well knew that a compact vehicle would meet my financial and emotional needs. Although Brian probably made only a small commission he presented me with several options, he allowed me time alone to think the financial obligation through, he guided me in making a decision without pressure and a decision I am satisfied with. Thank you, Brian for your professional and upbeat service. The clerk who processed my payment was cheerful and polite. Overall I would recommend this company to my family and associates. Sharon. More

Service Department I had a horrible experience last visit at this dealership with Willi. This visit he more than made up for it. He was pleasant (even with my snarky att I had a horrible experience last visit at this dealership with Willi. This visit he more than made up for it. He was pleasant (even with my snarky attitude due to my last experience) and got my vehicle in and out efficiently. Service also noticed I had a rats nest (gross) under my hood beside my engine! Thankfully they removed it for me and made sure no damage had been done to my vehicle. Craig and Willi also arranged for my mother in laws flat tire to be changed free of charge. I can definitely say this was one of the nicest visits I've had at this dealership. Keep up the good work guys! More

Service I have disappointed since Peter has sold this dealership I have taken my car in for servicing to find out it wasn't ready for promised time at 1pm I s I have disappointed since Peter has sold this dealership I have taken my car in for servicing to find out it wasn't ready for promised time at 1pm I showed up at 2 and still not complete because a union meeting was called. Waiting another 20 mins for it to be complete and then another 30 mins to be washed as I go to find my car to get in it it hasn't even been washed. This is a joke. More

Great service on 6.5 diesel suburban Had a great service team work on a major problem with my suburban. We had to have it towed in and were pleased the service advisor stayed late to mak Had a great service team work on a major problem with my suburban. We had to have it towed in and were pleased the service advisor stayed late to make sure we could set up the work. They provided a new loaner, which helped as home was 70km away. Mechanic was excellent, started working on it immediately the next morning. Can say we have never had better or more caring service. More

Exceptional Service!!!! I had a bunch of issues I wanted looked at on my car, Dean Mcilroy got me in quickly and assured me my car would be in great hands. He is a very easy I had a bunch of issues I wanted looked at on my car, Dean Mcilroy got me in quickly and assured me my car would be in great hands. He is a very easy person to talk to and knowledgeable when explaining what would be done. I wish more dealerships had employees like this More