Image Honda

I had a dent on my roof and some paint removed from either a brick or rock being thrown at my 2003 Honda Accord. After visiting three other auto body shops, I decided to contact Image Honda since the b either a brick or rock being thrown at my 2003 Honda Accord. After visiting three other auto body shops, I decided to contact Image Honda since the body shops had provided very costly estimates. Luke was very helpful and personable on the phone. I attended at the shop after work. I explained to Nick that I couldn't afford the estimates the other shops had given and I was mostly concerned with the rust and not so much with the two dents on the roof. Nick immediately contacted the parts department and confirmed that they had the correct paint colour. I purchased the paint and Luke touched up the roof. This took a whole 15 minutes max. I have to say this was the best and honest service I received all week. I will be getting a new vehicle in a few years and I will certainly purchase another vehicle at Image Honda. More

I was really sold on HONDA as a brand after I purchased my 2005 Pilot. The service provided by Halton Honda was good but not exceptional. Image Honda became my dealership of choice and our last 2 vehicle P my 2005 Pilot. The service provided by Halton Honda was good but not exceptional. Image Honda became my dealership of choice and our last 2 vehicle Purchases have been made at your dealership. We really feel welcomed each time we visit. Service is done and the service rep is out to see us should there be a requirement beyond the service order. Situations are explained and options are given. The sales team is eager and aggressive without having to utilize the "hard sell". You will get the opportunity to solve my personal transportation problems! More

One of the areas of my car starting rusting and I believed it was a result of the body work that Image had done on my car. My car is fairly new so i didn't think it was the age of my car, etc. I appr believed it was a result of the body work that Image had done on my car. My car is fairly new so i didn't think it was the age of my car, etc. I approached Luke in the body shop with my rust problem. He listened with an open ear and didn't state any opinions or assumptions. He told me that he would check my file and see if the body shop had actually worked on the area where the rust is located and if they did, it would be covered under warranty. After Luke looked into my file, he told me that my claim was approved and therefore, covered under warranty. The rust spot on my car was fixed and I haven't any problems with it; however, Luke reassured me that if any problems occured in the same area, I could bring my car back and have it fixed (providing it was approved). I was impressed by Luke's customer service. He took the time to listen to me and to look into my problem. He was fair and objective. I didn't feel like he was trying to rip me off or shrug off my problem. Because of that, he gained my trust as a customer. I would recommend Image Honda to anyone. More

The service was excellent. Representatives were friendly, informative and extremely helpful. I am completely satisfied with my experience at Image Honda. Thank you so much! informative and extremely helpful. I am completely satisfied with my experience at Image Honda. Thank you so much! More

I needed to get my bumper replaced after being hit by another driver. When I brought it to the image Honda, I was greeted by Luke, the assistant manager. He came out, took a look at my car and was very another driver. When I brought it to the image Honda, I was greeted by Luke, the assistant manager. He came out, took a look at my car and was very good at listening to my concerns. I drive for a living, so he arranged to have most of the work done ahead of time to get the new bumper ready. When I brought my car in they had me in and out in an hour and a half and my car looks fabulous!! I am amazed at their work, but mostly impressed with their friendliness and professionalism. I would not hesitate to send anyone there!!! More

Customer service questions were always answered promply and accurately. Work was always well done seen no after work problems. Staff were always friendly and helpful. Overall experience was great and ea and accurately. Work was always well done seen no after work problems. Staff were always friendly and helpful. Overall experience was great and easy to work through. Price could not be rated as great until I pay $0.00. More

My experience at Image Honda has always been a pleasant one. I made the mistake of using Sterling this past Oct because I needed an oil change in a hurry....there is NO COMPARISON!!! Image Honda by FAR su one. I made the mistake of using Sterling this past Oct because I needed an oil change in a hurry....there is NO COMPARISON!!! Image Honda by FAR surpasses any experiences that I've had at previous dealerships in the past. I always feel welcome and the work done is above average. Customer service is very important to me and I always get it @ Image. Keep up the good work! More

I recently took my Honda civic to Image honda for a general inspection. An employee, Mark Kostur helped me with my service needs, he was very helpful, and polite. The dealership was very nice, reliabl general inspection. An employee, Mark Kostur helped me with my service needs, he was very helpful, and polite. The dealership was very nice, reliable, and quick. I will recommend this dealership to all friends and family, and would suggest the help of Mark kostur for all service needs. More