INFINITI of Willowdale

You can fully trust Willowdale Infiniti service because not only do you get the right and clear consultation, you also feel well respected, and you leave with the feeling of driving a brand new car. Thank not only do you get the right and clear consultation, you also feel well respected, and you leave with the feeling of driving a brand new car. Thank you Shawn, I am very pleased that I chose Willowdale Infiniti for my car service. More

A pleasure to bring my vehicle in for service. Availability of parts for a 10 year old vehicle a bit of an issue Availability of parts for a 10 year old vehicle a bit of an issue More

The service is always very professional and meets my expectations each time the vehicle is serviced. expectations each time the vehicle is serviced. More

My fifth car from this dealer. Always get great service whether buying a new car or maintenance. Always get great service whether buying a new car or maintenance. More

Ignorant, their service is a rip-off, not a trustworthy car, not a trustworthy dealership car, not a trustworthy dealership More

The work done was a minor. Since the e engine light was due to low battery. due to low battery. More

Classy, great customer service, returning phone calls promptly caring about their customers building honest relationship promptly caring about their customers building honest relationship More

Infiniti Willdowdale provided excellent service to my QX60. They kept me posted on the progress. I am very happy with their work. QX60. They kept me posted on the progress. I am very happy with their work. More

Amazing sales and service team. Would highly recommend this dealership to anyone. i have bought multiple cars from this dealer and they continue to exceed my expectations. this dealership to anyone. i have bought multiple cars from this dealer and they continue to exceed my expectations. More

I experienced the worst service ever from this dealership by Daniel which is the manager of this dealership. During the negotiation, he was very aggressive and pushed me to accept his offer. I need some time by Daniel which is the manager of this dealership. During the negotiation, he was very aggressive and pushed me to accept his offer. I need some time in order to accept this offer. However, he was extremely rude to me, kinda forcibly hold me in the store. I cannot believe why the lack of customer service Daniel could be the manager of the store. Clearly, he doesn't know how to respect human beings in general. When I brought my cousin to the store the next day, he even shouted out to me that the store is not welcoming us because he thinks we were wasting his time. That's so ridiculous for a store that sells stuff to say such to any customers. In the end, I accept the offer. However, he told his dealer to not give the price of the negotiation, but the original price. He is literally the worst customer service ever, not responsible and incredibly rude. I feel so sorry for my seller who has to experience this situation in between. Overall not suggest this dealership at all!!!! More