INFINITI of Willowdale

If I could give zero stars I would. This place a sleazy and unprofessional. They will lie to you and string you along only to wait for a better deal and sell the car you were looking at This place a sleazy and unprofessional. They will lie to you and string you along only to wait for a better deal and sell the car you were looking at. I spoke to two separate sales people who both said I could put a deposit down on a car. Offered to put the deposit down and was told “oh that’s not needed” then they texted the next day to say they had sold the car. Spoke to the director who said a deposit was never in their policy and he refused to do anything else and then hung up on me. Sleazy people with no integrity More

Very well organized service department the whole team makes me feel comfortable have my vehicle repair at Infiniti of Willowdale. Great job makes me feel comfortable have my vehicle repair at Infiniti of Willowdale. Great job More

Very knowledgeable sales person including the manager and lease staff The manager was very helpful and explained all to me lease staff The manager was very helpful and explained all to me More

Mo is terrific to deal with. The waiting area is clean and the work done in good time. The waiting area is clean and the work done in good time. More

I have given my opinion on the dealership. There is nothing more to add. It is good. There is nothing more to add. It is good. More

⭐⭐⭐⭐⭐ I had a fantastic experience at Willowdale Infiniti, and it's all thanks to Anastasia! She is incredibly knowledgeable and made the process of purchasing a vehicle so enjoyable. She patiently Infiniti, and it's all thanks to Anastasia! She is incredibly knowledgeable and made the process of purchasing a vehicle so enjoyable. She patiently answered all my questions and guided me through the entire process. I couldn't be happier with my new Infiniti, and it's all thanks to her expertise and friendly demeanor. I highly recommend Willowdale Infiniti, especially if you have the chance to work with Anastasia. Top-notch service all the way! More

I’m very thankful of the kind staff in this dealership. The best service always The best service always More

Scheduled service for my car. Waited an hour and a half before they took my car to a service bsy Waited an hour and a half before they took my car to a service bsy More

Anastasia and Monica looked after us and saw to it that we were satisfied from beginning to end of the acquisition process. we were satisfied from beginning to end of the acquisition process. More

Service advisor was very professional and all the work needed was explained and cost provided needed was explained and cost provided More