Hyundai on Hunt Club

pleasant and professional pleasant , professional, quick, and I got exactly what I wanted and what was promised. Vince was good. If I had one negative I would have like to have pleasant , professional, quick, and I got exactly what I wanted and what was promised. Vince was good. If I had one negative I would have like to have gotten more for my trade.. More

overall satisfied, with qualifications I bought a "mint" certified used car, Hyundai Tuscon, 2011, 61000km, with snow tires. When we got the car home, after 121 point inspection, there was I bought a "mint" certified used car, Hyundai Tuscon, 2011, 61000km, with snow tires. When we got the car home, after 121 point inspection, there was a pronounced clicking from the front right brake, took it in and the car needed new brakepads, both sides! Missed a morning of work I did not anticipate. However, the brake job was done free of charge, and I really liked the service department, no questions asked. However it did make me question the 121 point inspection, and the term "certified". Also, it cost me $150 or so to get an extra key fob, including programming, as previous owner turned in only one, so to me this raised the purchase price of the car. So, I am wary of this car purchase, and am keeping fingers crossed. Eric was great, friendly and helpful, I found his manager who had to sign of on the deal, was exasperated with me, and a bit overbearing and patronizing unfortunately. More

Knowledgeable and efficient Reg was amazing. He is so knowledgeable, honest and really listened to our needs. I felt he was honest and got us the best deal he could. He took the Reg was amazing. He is so knowledgeable, honest and really listened to our needs. I felt he was honest and got us the best deal he could. He took the extra time to make sure I was familiar with the car functions and set me up on Bluetooth. From beginning to end it was smooth experience. More

Amazing Experience!! We had an incredibly amazing experience working with Vince and Nabil when we bought our 2015 Santa Fe Sport. Vince is a very knowledgeable salesman We had an incredibly amazing experience working with Vince and Nabil when we bought our 2015 Santa Fe Sport. Vince is a very knowledgeable salesman and can actually sell you snow even in winter :). He is very friendly and he is so much fun to work with. He took his time to explain all the various hi-tech options built in the model. Nabil Rocks!!! He is very kind and totally pleasant to work with. He went above and beyond our expectations. To sum it all up, Nabil is phenomenal!! Thank you both for an exceptional service. The rest of the team is wonderful as well. We would definitely recommend your dealership to our friends and family. F and Y More

pleased with our experience over the years For many years my family has been buying cars from West Hunt Club Hyundai. My brother had a Tiburon, my parents an Elantra then a Sonata which they st For many years my family has been buying cars from West Hunt Club Hyundai. My brother had a Tiburon, my parents an Elantra then a Sonata which they still have now. My parents have been so pleased and comfortable with their experience that they highly recommended I go to them for my new car. Eric Almeida was very helpful, informative, and patient in dealing with me when I needed some time to think about my big choice. What I really appreciate about him and his staff is that they are friendly, warm, and they don't push you. I love my new Accent SE. Its beautiful, rides smoothly, and is perfect for my needs now. Great experience. Highly recommend to anyone looking into getting a car. Thanks!! More

Slow process but worth the wait Despite having to wait a little longer for our vehicle, the team was very courteous and professional. All we dealt with seemed genuinely interested i Despite having to wait a little longer for our vehicle, the team was very courteous and professional. All we dealt with seemed genuinely interested in helping us and providing us a high quality of service. As for the vehicle itself. No complaints. More

Good. We find Eric very helpful and polite and friendly. He was quite patient in explaining the various hi tech options built in the model to us. We w We find Eric very helpful and polite and friendly. He was quite patient in explaining the various hi tech options built in the model to us. We would certainly recommend him to our friends. Thanks, Eric. More

Incorrectly told me a service was covered under my warranty. On May 14, 2015, I brought my 2012 Hyundai Accent in for a standard fluid servicing, which is covered under my warranty. The sales representative who On May 14, 2015, I brought my 2012 Hyundai Accent in for a standard fluid servicing, which is covered under my warranty. The sales representative who I spoke with (I don’t recall his name, but on the invoice it says the advisor was Shawn White) looked at his computer and expressed incredulity that our car has not received a brake servicing at 24,000km and pointed out that we were quickly approaching the deadline for our next break servicing. I asked if this was covered under my warranty and he said yes. When I came to pick my car up, the representative that I had originally dealt with was not there, so I dealt with April. She presented me with an invoice for $439.78 ($219.95 for a break cleaning and $169.24 for fuel injection service). I told her that I was under the impression that the work being done was covered under my warranty. She said that the oil change was but the break cleaning/fuel injection was not. I can certainly appreciate encouraging service sales staff to ‘up-sell’, however I think in this instance the move was shortsighted. The Accent is an entry-level car and we are a young family who will most certainly need to upgrade to something larger in the future. In the interest of making $439, Hyundai on Hunt Club’s service staff has risked alienating us from considering the Dilawri Group for our future automotive needs. I have since contacted the dealership to no avail. A week later I filed a complaint through the Better Business Bureau and they have yet to address it. The only contact I have had from the dealership since then has been an ‘exciting’ offer about their new trade-in deals. More