
Hyundai on Hunt Club
Ottawa, ON
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955 Reviews of Hyundai on Hunt Club
Any better I couldn't stand it! Exceeded my expectations! Had been searching for the perfect Sante Fe AWD vehicle for a number of wks - visited multiple dealers, but with nothing but frustrating results and w Had been searching for the perfect Sante Fe AWD vehicle for a number of wks - visited multiple dealers, but with nothing but frustrating results and wasted time. Was giving up hope when I visited the Hunt Club Hyundai dealer. What a Pleasant experience from the get go. Tony (Sale rep) was So reassuring and encouraging. Promised me he'd find something and true to his word I got a call later that day. Within 24 hrs. the deal was virtually sealed; exceeded my expectations. The Business Manager, Ahmed was equally welcoming and helpful and made the purchase experience stress free....just what I needed after a few frustrating wks of searching. Would Gladly recommend this dealer to anyone!! More
pleasant and professional pleasant , professional, quick, and I got exactly what I wanted and what was promised. Vince was good. If I had one negative I would have like to have pleasant , professional, quick, and I got exactly what I wanted and what was promised. Vince was good. If I had one negative I would have like to have gotten more for my trade.. More
No customer service what so ever, very rude. Went to this dealership to buy a santa fe xl. Once we signed on the dotted line and paid our deposit, it was like we didn't exist anymore. We were tol Went to this dealership to buy a santa fe xl. Once we signed on the dotted line and paid our deposit, it was like we didn't exist anymore. We were told it would take 4 weeks for car to arrive (maybe 6, but it never takes 6 they said), well it took over 7 weeks, and during that time we had no info from them. We called and left messages, no return calls, we went in to the showroom, and were told the eta kept moving. The worst though was when they finally said the car was in on a Friday morning, we went in to finalize paper work, and were told we could pick up the car the following week, because they had to install the bug deflector and cross rails, which THEY DIDN'T HAVE IN STOCK, after almost 8 weeks!! When we inquired about their complete lack of service and asked what they could do to make it up to us we were insulted, then the supposed director of sales (that's a joke) jesse della vefova, came in, refused to talk about our concerns, told me I had no right to talk about customer issues, well that was it, I asked for my deposit back, and was then told to "Get out of his dealership". So sale lost to them, and Hyundai had lost as many people as I can influence into not buying them, at least do not go to this dealership, they just don't care about customers. More
overall satisfied, with qualifications I bought a "mint" certified used car, Hyundai Tuscon, 2011, 61000km, with snow tires. When we got the car home, after 121 point inspection, there was I bought a "mint" certified used car, Hyundai Tuscon, 2011, 61000km, with snow tires. When we got the car home, after 121 point inspection, there was a pronounced clicking from the front right brake, took it in and the car needed new brakepads, both sides! Missed a morning of work I did not anticipate. However, the brake job was done free of charge, and I really liked the service department, no questions asked. However it did make me question the 121 point inspection, and the term "certified". Also, it cost me $150 or so to get an extra key fob, including programming, as previous owner turned in only one, so to me this raised the purchase price of the car. So, I am wary of this car purchase, and am keeping fingers crossed. Eric was great, friendly and helpful, I found his manager who had to sign of on the deal, was exasperated with me, and a bit overbearing and patronizing unfortunately. More
Amazing Experience!! We had an incredibly amazing experience working with Vince and Nabil when we bought our 2015 Santa Fe Sport. Vince is a very knowledgeable salesman We had an incredibly amazing experience working with Vince and Nabil when we bought our 2015 Santa Fe Sport. Vince is a very knowledgeable salesman and can actually sell you snow even in winter :). He is very friendly and he is so much fun to work with. He took his time to explain all the various hi-tech options built in the model. Nabil Rocks!!! He is very kind and totally pleasant to work with. He went above and beyond our expectations. To sum it all up, Nabil is phenomenal!! Thank you both for an exceptional service. The rest of the team is wonderful as well. We would definitely recommend your dealership to our friends and family. F and Y More
pleased with our experience over the years For many years my family has been buying cars from West Hunt Club Hyundai. My brother had a Tiburon, my parents an Elantra then a Sonata which they st For many years my family has been buying cars from West Hunt Club Hyundai. My brother had a Tiburon, my parents an Elantra then a Sonata which they still have now. My parents have been so pleased and comfortable with their experience that they highly recommended I go to them for my new car. Eric Almeida was very helpful, informative, and patient in dealing with me when I needed some time to think about my big choice. What I really appreciate about him and his staff is that they are friendly, warm, and they don't push you. I love my new Accent SE. Its beautiful, rides smoothly, and is perfect for my needs now. Great experience. Highly recommend to anyone looking into getting a car. Thanks!! More
Knowledgeable and efficient Reg was amazing. He is so knowledgeable, honest and really listened to our needs. I felt he was honest and got us the best deal he could. He took the Reg was amazing. He is so knowledgeable, honest and really listened to our needs. I felt he was honest and got us the best deal he could. He took the extra time to make sure I was familiar with the car functions and set me up on Bluetooth. From beginning to end it was smooth experience. More
Slow process but worth the wait Despite having to wait a little longer for our vehicle, the team was very courteous and professional. All we dealt with seemed genuinely interested i Despite having to wait a little longer for our vehicle, the team was very courteous and professional. All we dealt with seemed genuinely interested in helping us and providing us a high quality of service. As for the vehicle itself. No complaints. More
Very Poor Experience My experience with this dealership was not very good. My salesman was very nice but I was very disappointed with the service. My pickup date was del My experience with this dealership was not very good. My salesman was very nice but I was very disappointed with the service. My pickup date was delayed three times, the detailing job was extremely poor, I had to take it to an outside vendor to have it cleaned properly at the dealer's expense thankfully but it was more time I had to give up and be without a vehicle for half a day. In the process of your service dept trying to fix a rubber piece they got glue on the paint job and didn't remove it and I still have to go back to have that piece replace as it couldn't be glued down so again more time I have to give up. Overall not impressed with my experience! More
Good. We find Eric very helpful and polite and friendly. He was quite patient in explaining the various hi tech options built in the model to us. We w We find Eric very helpful and polite and friendly. He was quite patient in explaining the various hi tech options built in the model to us. We would certainly recommend him to our friends. Thanks, Eric. More