Hyundai on Hunt Club

Incorrectly told me a service was covered under my warranty. On May 14, 2015, I brought my 2012 Hyundai Accent in for a standard fluid servicing, which is covered under my warranty. The sales representative who On May 14, 2015, I brought my 2012 Hyundai Accent in for a standard fluid servicing, which is covered under my warranty. The sales representative who I spoke with (I don’t recall his name, but on the invoice it says the advisor was Shawn White) looked at his computer and expressed incredulity that our car has not received a brake servicing at 24,000km and pointed out that we were quickly approaching the deadline for our next break servicing. I asked if this was covered under my warranty and he said yes. When I came to pick my car up, the representative that I had originally dealt with was not there, so I dealt with April. She presented me with an invoice for $439.78 ($219.95 for a break cleaning and $169.24 for fuel injection service). I told her that I was under the impression that the work being done was covered under my warranty. She said that the oil change was but the break cleaning/fuel injection was not. I can certainly appreciate encouraging service sales staff to ‘up-sell’, however I think in this instance the move was shortsighted. The Accent is an entry-level car and we are a young family who will most certainly need to upgrade to something larger in the future. In the interest of making $439, Hyundai on Hunt Club’s service staff has risked alienating us from considering the Dilawri Group for our future automotive needs. I have since contacted the dealership to no avail. A week later I filed a complaint through the Better Business Bureau and they have yet to address it. The only contact I have had from the dealership since then has been an ‘exciting’ offer about their new trade-in deals. More

Wow great experience! I had a great first time car buying experience at Hyundai on Hunt Club! I wasn’t expecting to buy a car when I visited the dealership because I just w I had a great first time car buying experience at Hyundai on Hunt Club! I wasn’t expecting to buy a car when I visited the dealership because I just wanted to get some information. However, Adam Fata made me feel comfortable and he informed me well on the car I was thinking of buying. I did not feel pressured and he was available to answer my questions throughout the whole process. I couldn’t have landed on a better sales consultant for my first big purchase of life. I left that day confident and excited to drive my new car. So far my 2015 Elantra has exceeded my expectations and I could say the same about the service at Hyundai on Hunt Club. I would definitely recommend you guys to anyone looking to buy a car. Big thanks to Adam Fata and the rest of the team for their excellent service! More

Great, knowledgeable, friendly experience I was wandering the lot, just browsing for a new vehicle after my car was on it's last legs. Adam Fata walked over and we began discussing current mod I was wandering the lot, just browsing for a new vehicle after my car was on it's last legs. Adam Fata walked over and we began discussing current models that they had. From the start Adam was a great person to deal with. Very knowledgeable and personable sales associate, who never made me feel pressured. He shot straight with me and helped me decide on a new 2015 Elantra. Not even a week later, I was driving my new purchase and love it. I would highly recommend anyone go see Adam and the staff at hunt club Hyundai for your next vehicle. You won't be disappointed! More

Fast and effective When I walked in the dealership I told Chris exactly what I wanted and he showed me a selection of used cars that I could choose from. I decided to ta When I walked in the dealership I told Chris exactly what I wanted and he showed me a selection of used cars that I could choose from. I decided to take his personal recommendation. The whole process was fast without being rushed, and Chris was very pleasant and effective. I love my new car and will always remember my positive experience of my first time buying a car. More

Satisfaction always guaranteed My experience with hunt club Hyundai has always been extremely pleasurable all my needs are met and met with a pleasant salesman named Tran and a will My experience with hunt club Hyundai has always been extremely pleasurable all my needs are met and met with a pleasant salesman named Tran and a willing bargainer in Eli the manager I will be back I have bought 3 cars off them already More

Great expetience I have a great experience buying car here at hyundai huntclub. I got a good deals and Eric help a lot to meet my expectation, also I would like to tha I have a great experience buying car here at hyundai huntclub. I got a good deals and Eric help a lot to meet my expectation, also I would like to thanks Reg for his great help when I pick up the car. More

Amazing Experience This was my first time purchasing a vehicle, and the team at Hyundai on Hunt Club was extremely friendly and knowledgeable. They made the entire proce This was my first time purchasing a vehicle, and the team at Hyundai on Hunt Club was extremely friendly and knowledgeable. They made the entire process easy and comfortable. With the right price, the experience was fantastic! More

Amazing sales team! First time buying a used car and the sales team was amazingly smooth. They demystified the whole process, made it very easy and non intimidating! I le First time buying a used car and the sales team was amazingly smooth. They demystified the whole process, made it very easy and non intimidating! I left the office feeling great about the purchase! More

Buying a car - easy peasy I am always nervous when buying a car and this time was no exception. But I was greeted with a friendly smile and a "no-nonsense, we'll work with you I am always nervous when buying a car and this time was no exception. But I was greeted with a friendly smile and a "no-nonsense, we'll work with you and your requirements" attitude. Tony, the salesman asked me lots of questions and he then showed me my different options. He even explained why a different, more expensive model was not right for me. Frankly I needed a strictly commuter car for only a couple of years. The model I purchased is exactly right for my needs and it's such a fun car to drive. In a couple of years when my requirements change, Hunt Club Hyundai and Tony will be my first stop. More

Success I was very impressed and pleased with the support and service I received from this dealership and their staff. From the excellent sales assistance to I was very impressed and pleased with the support and service I received from this dealership and their staff. From the excellent sales assistance to the account manager, everyone was informative, upfront and consistent. I traded in my used vehicle for a new Hyundai vehicle. I am very satisfied with my car and the follow-up service. I would highly recommend this dealership and the gentleman who was key to making the transaction possible, Reg Pulfer. More