Hyundai on Hunt Club

Horrible Customer Service - Misrepresented Sales Had a very unpleasant experience with them. Our daughter bought a used 2013 Ford Fiesta - her first car - from them. Advertised and described by the Had a very unpleasant experience with them. Our daughter bought a used 2013 Ford Fiesta - her first car - from them. Advertised and described by the sales person as MINT condition. Initial inspection looked great. After she purchased the car, it turns out that the front bumper and grille need replacement for a cost of at least $1,500. The store manager, Jesse offered to take the car back, only to renege on this offer 5 minutes later. We're now stuck with a car that needs costly repairs. How can they sell something as mint when they know full well that it wasn't? I also am perturbed by the fact that the sales manager become very agitated and aggressive despite our calm demeanour throughout the conversation. A professional should conduct himself in a better manner. I can't speak to the quality of Hyundai cars, but their customer service is ATROCIOUS. More

Tran made it a comfortable and informative experience Tran is a very professional sales person with an Interest in the client, and has a thorough knowledge of the vehicle the client is interested in as we Tran is a very professional sales person with an Interest in the client, and has a thorough knowledge of the vehicle the client is interested in as well as the financial requirements to purchase/lease the vehicle. He not only sells the product but represents Hyundai as the leading vehicle manufacturer in Canada. More

Free oil changes Beware! Purchased a 2015 Elentra GT in March 2015. They offered to tgrow in free oil changes for 3 years at the time of negotiations. We accepted and decided Purchased a 2015 Elentra GT in March 2015. They offered to tgrow in free oil changes for 3 years at the time of negotiations. We accepted and decided to purchase the extra warrentee as well since your saving on oil changes. At the time of signing the contract we reviewed a document that identifies we will maintain our vehicle as per the scheduled maintenance guide and was verbally said this document is pertaining to the oil changes. No where on the document outline or includes fees associated to oil changes. We signed it. First oil change went smoothly no charge of course. At 12000 km we were called to schedule n our next oil change my husband inquired about the cost of swapping out the summer tires for the winters and was quoted 29.99 and was told our oil change is free. I showed up today and was told I have to pay 90.00 for service maintenence schedule package 2 because I'm at 12000. Km and that's part of the free oil change package. What! Say that again?? Free oil changes cost 90.00 Oh but you get the tires swapped too. Needless to say I protested this. I had it out with Jesse the Director of Sales, he pulls out this document I signed at time of purchase and NO where on the document does it clearly say I have a fee for scheduled free oil changes. Jesse further said that if I do not continue with the Hyundai service schedule maintenance they will identify my warranty is voided. That's just bad business and no way will Dilawri get a penny from me! ThanK goodness for April in the service department! She ended up calmly offering her assistance and is looking into the issue further with the area service manager. More

Excellent car buying experience When I first came into the Hyundai dealership on Hunt Club Road, I was looking forward to finding a new car, but not overly excited about the process When I first came into the Hyundai dealership on Hunt Club Road, I was looking forward to finding a new car, but not overly excited about the process of buying it. In the past, other car salesman and dealerships have been a challenging experience. But to my surprise Franklin was a car salesman who listened to what I was looking for and responded to that with eagerness and respect. He was knowledgeable, upbeat, and didn't try to sell me what I wasn't looking for. He made the process of buying my (awesome) new car very easy and exciting. Everybody at the dealership that I had contact with was friendly and upbeat, and they helped to make buying my car an exciting experience. More

Tran Tuan is Excellent! Tran is a very knowledgeable, congenial and helpful salesperson who is always pleasant and available to speak with you about your purchase, not just b Tran is a very knowledgeable, congenial and helpful salesperson who is always pleasant and available to speak with you about your purchase, not just before and during the sale, but also after purchase. What a gem! More

easy negotiations and finalizing deal i came in just to look, Tran saw me , came over and led me through an easy sale of the elantra, he was a straight shutter like me. We are both short a i came in just to look, Tran saw me , came over and led me through an easy sale of the elantra, he was a straight shutter like me. We are both short and know what we want. i can be a b---- but he kept things cool. Otherwise i would of went somewhere else. after the sale when i needed help, he had no problem not ignore since he had the sale. i have no problems co,omg to tran for the simple things and know he will resolve it. thanks tran, and you know i will be back for the slightest of problem joanne More

Friendly and knowledgable, no pressure tactics I purchased a 2016 Elantra from Naser Sharif and could not have been more pleased with his courteous, friendly and professional manner. He was knowle I purchased a 2016 Elantra from Naser Sharif and could not have been more pleased with his courteous, friendly and professional manner. He was knowledgeable about products and options, pricing and payment schedules, and was a pleasure to deal with from the moment I walked into the showroom, picked up my vehicle and even afterwards when I realized I had left a set of keys in my trade in, which he was able to locate for me. Both Naser and the Finance Manager, Christoph Haddad were easy to deal with and paperwork was done quickly and efficiently. I would highly recommend this dealership to family and friends. More

Review I had a great experience with the dealership. Niem Salem was a fantastic salesman who had my best interests in mind. He made the experience very posit I had a great experience with the dealership. Niem Salem was a fantastic salesman who had my best interests in mind. He made the experience very positive. More

Good Staff to talk about needs with. Hyundai on Huntclub is a bustling, but friendly atmosphere. They were quick to follow up in booking a test drive, and were also quick to discuss alte Hyundai on Huntclub is a bustling, but friendly atmosphere. They were quick to follow up in booking a test drive, and were also quick to discuss alternate vehicles based on budget and actual needs. More

Friendly and knowledgable staff I bought a 2016 Sante fe from Hyundai on Hunt club and I couldn't have been more pleased with the experience, they really know their stuff here and ar I bought a 2016 Sante fe from Hyundai on Hunt club and I couldn't have been more pleased with the experience, they really know their stuff here and are very friendly. Dealership was spotless and they even had a little play room for my son to play in while you check out the vehicles, I bought my car within an hour, sales guy Vince, was great and the sales manager was very informative and quick with the paper work, you should definitely check these guys out!! More