Highbury Ford Sales Limited

The reason I chose this dealership was right from my first contact with a salesman (Trevor), I received answers to the questions I asked instead of being told what he wanted me to hear. If he didn’t kno first contact with a salesman (Trevor), I received answers to the questions I asked instead of being told what he wanted me to hear. If he didn’t know the answer, he got them for me. More

OV was a great help and service has been excellent. Highly recommend. Always a pleasure and even called after a service visit to make sure Everything was good. Highly recommend. Always a pleasure and even called after a service visit to make sure Everything was good. More

I went in on Dec. 28th, 2020 to have a recall, and the frozen door latch tsb done. Great service as always. Thank you again! frozen door latch tsb done. Great service as always. Thank you again! More

Quick friendly, very knowledgeable service. Staff was genuinely excited about our new vehicle purchase. Went out of their way because my wife was a nurse. genuinely excited about our new vehicle purchase. Went out of their way because my wife was a nurse. More

The service department and waiting room was clean. I felt safe with the sanitation of pens, my vehicle touched areas and my key fob. Jamie took the time to explain as best he could so I could understand wh safe with the sanitation of pens, my vehicle touched areas and my key fob. Jamie took the time to explain as best he could so I could understand what service was needed. He also called my warranty company to see if my parts were covered. He even trouble shooted minor issues I was having with my vehicle and explained the procedure. I am from the era where customer service was a given, but in these times it is something so rare, that I very much appreciate it when I get it. Thank you Jamie, please don’t change. In the future, a basic car wash would be an extra incentive. And a plastic mat to protect the mats. More

Wonderful staff, very helpful.Clean dealership .They take the time to talk and help you understand what they are doing to your vehicle.Thank you very much. the time to talk and help you understand what they are doing to your vehicle.Thank you very much. More

They have committed to their promise of getting my vehicle in 3 hrs for its 25k oil change and complete works package. I will definitely choose this dealer for my next service. Keep it up Ford Highb vehicle in 3 hrs for its 25k oil change and complete works package. I will definitely choose this dealer for my next service. Keep it up Ford Highbury. More

They are a very friendly and helpful dealer. I have been having problems with my blue tooth connection. It is an ongoing problem. I am hoping it is now fixed been having problems with my blue tooth connection. It is an ongoing problem. I am hoping it is now fixed More

Great experience. Couldn’t be happier with the purchase and the effort put in to help get me what i wanted and not settling. Big shout out to Freddy! and the effort put in to help get me what i wanted and not settling. Big shout out to Freddy! More