Highbury Ford Sales Limited

Great polite service, great job by all yr staff as we survive cv. Will definitely recommend yr company..All protocols in place thankyou all. Prompt and on time. survive cv. Will definitely recommend yr company..All protocols in place thankyou all. Prompt and on time. More

I wouldn’t recommend this dealership to anyone, from sales to service it’s all horrible. I can’t think of one positive experience at this dealership. (We have purchased few vehicles over the years out sales to service it’s all horrible. I can’t think of one positive experience at this dealership. (We have purchased few vehicles over the years out of connivence, now we buy out of town, very happy with current dealer) More

Thank you Highbury for the wonderful prompt service. We had a fabulous experience that outweighs any other dealer we've been to. Steve our service advisor explained future work that needed. I appreciated had a fabulous experience that outweighs any other dealer we've been to. Steve our service advisor explained future work that needed. I appreciated his honesty and professionalism. More

I had an issue with a recent used vehicle purchase and feel that the dealership dealt with it in a reasonably fair manner to both parties. Thanks feel that the dealership dealt with it in a reasonably fair manner to both parties. Thanks More

Great as always for my regular service. They even went the extra mile for a repair on something that happened after the booked appointment. 1 the extra mile for a repair on something that happened after the booked appointment. 1 More

From the first call to the day of the pick, Jay was awesome and took care of every question and want for our new vehicle. Happy with the quick turnaround and loving the new car! Thank you so much awesome and took care of every question and want for our new vehicle. Happy with the quick turnaround and loving the new car! Thank you so much More

We had just had a negative experience at another Ford dealer and came to Highbury just to look around the lot, while we were checking out a vehicle out front of the dealership Jay approached us and start dealer and came to Highbury just to look around the lot, while we were checking out a vehicle out front of the dealership Jay approached us and started a conversation, there was no pressure and we ended up coming inside and talking to Jay about what I was interested in. I came in with a print off of the window sticker of the exact vehicle and only vehicle I was interested in and Jay went to work. I knew there weren't many of it left but I wasn't going to settle for anything else, Jay worked with I believe Mike and they actually found the exact vehicle I wanted, twice, as the first one ended up being sold before the deal was done. I really appreciated the way Jay handled our purchase, we never felt as though we were being pushed into settling for something else, as a customer, I couldn't of been treated any better, Thanks Jay for delivering the only vehicle I wanted! When purchasing another vehicle we will definitely be back to see Jay. More

Excellent service, everything was on time, good communication . Great to have been able to get picked up from home to come back to the dealership communication . Great to have been able to get picked up from home to come back to the dealership More

Andy was very friendly . He listened to my complaint about the hatch of my escape and understood what needed to be done. The shuttle driver was very friendly and was on time to pick me up at LHSC. Andy about the hatch of my escape and understood what needed to be done. The shuttle driver was very friendly and was on time to pick me up at LHSC. Andy took time to explain to me the problem with the hatch and explained to me the procedure they did to repair the problem. He also took the time to discuss the oil change and the wear on my tires. I was very impressed this time with the quality of service Highbury Ford showed me. Much improved from the first visit. Thank you!! More

The reason I chose this dealership was right from my first contact with a salesman (Trevor), I received answers to the questions I asked instead of being told what he wanted me to hear. If he didn’t kno first contact with a salesman (Trevor), I received answers to the questions I asked instead of being told what he wanted me to hear. If he didn’t know the answer, he got them for me. More