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Highbury Ford Sales Limited
London, ON
637 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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637 Reviews of Highbury Ford Sales Limited
August 12, 2021
My leasing experience was made very simple and fast. There was an issue on delivery with missing tie downs in the bed but I was assured that the issue will be corrected satisfactorily soon and I trust t There was an issue on delivery with missing tie downs in the bed but I was assured that the issue will be corrected satisfactorily soon and I trust that it will be. Jay and the staff were friendly and efficient! More
by Todd
Employees Worked With
Jay in sales
Helpful July 30, 2021
Everything was great, service was great, Andy was great, Oil was price nice, Janet was awesome, Rafael is great, Dave was helpful, overall great service Oil was price nice, Janet was awesome, Rafael is great, Dave was helpful, overall great service More
by braedan
Employees Worked With
Andy
July 23, 2021
The customer service was good and put my wipers on front and back for me. The only thing I didn't give 5 stars is I got my oil change done and didn't receive a report card like I have always received fr and back for me. The only thing I didn't give 5 stars is I got my oil change done and didn't receive a report card like I have always received from my previous dealership like all fluids topped up and what they were, what my tire tread is at,how the rest of my vehicle is like if it passed,satisfactory etc. So not sure if that's only for the works you get a report card sheet? More
by alexpmclean
Employees Worked With
I don't know there names
July 15, 2021
Great customer service and amazing team at Highbury Ford! Staff is super friendly and they are always there to take care of you! Highly recommended dealership!! Staff is super friendly and they are always there to take care of you! Highly recommended dealership!! More
by Goran
Employees Worked With
Fred Sinclair
June 30, 2021
Very efficient service. Appointment time was right on time. Friendly staff and very courteous. Overall a great experience. I would recommend this dealership to my friends and family. Will d8be back for m time. Friendly staff and very courteous. Overall a great experience. I would recommend this dealership to my friends and family. Will d8be back for my next service. More
by White Goast
Employees Worked With
Andrew, Connie
June 18, 2021
We had a great sales experience. BEST one in over 40 years of buying cars. Taylor was a knowledgeable, professional sales representative. Mike explained the benefits of an extended warranty and gave u years of buying cars. Taylor was a knowledgeable, professional sales representative. Mike explained the benefits of an extended warranty and gave us a great price on one. Two suggestions to improve customer satisfaction - provide a FREE tank of gas and a small thank you gift upon pickup. We have received these suggestions in the past with other dealerships and they were greatly appreciated. More
by Kaptain
Employees Worked With
Taylor Scrimgeour and Mike Tolsma
June 09, 2021
Rob and Tony were both extremely professional and friendly. Excellent and Personal Service. I am very happy to be a long term Highbury Ford customer. friendly. Excellent and Personal Service. I am very happy to be a long term Highbury Ford customer. More
by Cam Vassallo
Employees Worked With
Rob Melo - Tony Ficca
June 09, 2021
Great service very pleasant staff from start to finish, the work was done on time, And it was less money than previous estimate. I would recommend Highbury Ford to my friends, I live in Chatham, but lov the work was done on time, And it was less money than previous estimate. I would recommend Highbury Ford to my friends, I live in Chatham, but love the people in London. Thank you Taylor and Mike have gone out of their way to help me. More
by Bettybray1
Employees Worked With
Taylor and Mike
May 25, 2021
Great! Sales person " OV" made an excellent sales pitch and was very friendly and accommodating in viewing my old car. Trusted me on taking a new 2021 out. No heavy pressure on buying, Delivery was delayed and was very friendly and accommodating in viewing my old car. Trusted me on taking a new 2021 out. No heavy pressure on buying, Delivery was delayed and he notified me about the delay. My number one colour pick of red was successfully found. Rapid red was a terrific pick. Five stars to "OV' all the way around !!!Excellent salesman!!! Also good job "Jeff" once again!! More
by doglvr66
Employees Worked With
OV, Jeff
