Harris Kia

My husband and I have gone to Harris Kia before. With that sale from the moment we stepped on the lot we were treated like honoured guests. This time from the moment my husband and 3 kids and I stepped o that sale from the moment we stepped on the lot we were treated like honoured guests. This time from the moment my husband and 3 kids and I stepped on the lot we were treated like old friends. Every person we encountered was friendly, courteous and extremely helpful. Working with Roy Berentsen was a joy. Generally buying a vehicle can be a bit stressful, but not at Harris Kia. All our questions were answered fully and truthfully and there was NO pressure. Once we had decided on the vehicle we wanted to purchase we went to work on the trade in value of our current vehicle. Boy were we happy. They gave us such a fair trade in value (we checked black book/blue book values too) we were pleasantly surprised. Once all of that was completed we were introduced to Randy Heller who took care of the financial end of things he made sure we were completely satisfied with the deal. Thank you gentlemen for such great service. One more thing. We have 3 young children. The receptionist and other sales agents were so wonderful. They kept an eye on our children and kept them entertained while my husband and I dealt with the paperwork. Thank you to everyone at Harris Kia for making this a wonderful and fulfilling day! More

We had a good experience with all the staff at Harris Kia in Nanaimo Christine Wright was very helpful and understanding with what we wanted and did as much as she could to accommodate everything we wanted. in Nanaimo Christine Wright was very helpful and understanding with what we wanted and did as much as she could to accommodate everything we wanted. Thanks to Jeremy Allen who helped finish everything for us. More

When I went to Harris Kia, I met Clark Petrick and was interested in a Kia Soul. There were only two available and one was sold, so I test drove the only other one available which was top end and not wha interested in a Kia Soul. There were only two available and one was sold, so I test drove the only other one available which was top end and not what I wanted to spend. It was nice, but my eye spotted a black hatchback with a nice profile and I asked about it. It was traded in 3 weeks ago and had one owner, so I asked to test drive it. It was a Mercedes-Benz B200 Turbo and drived like a dream. With my trade in, it turned out to be far more economical than buying a car new, so I bought it. After purchase, I noticed the car did not have a jack and the wipers were wearing, so I noted it with the service department and asked that the wipers be replaced and inquired about the missing jack. Clark make the effort to obtain these items for me and at no cost as he felt they should have come with the car in the first place. That's the type of service - above and beyond - which turns one-time customers into repeat customers. Thanks, Clark! More

We have been very pleased with our treatment. We were greeted with friendly smiles and all questions were answered patiently and in detail. In choosing our new Kia we were able to do so with help and greeted with friendly smiles and all questions were answered patiently and in detail. In choosing our new Kia we were able to do so with help and without undue pressure. More

For my first car purchase, I have to say this was a For my first car purchase, I have to say this was a pleasant and an exciting experience. Being the same age as Clark, it was really great seeing y For my first car purchase, I have to say this was a pleasant and an exciting experience. Being the same age as Clark, it was really great seeing young adults with nice and professional attitudes. Clark's motivation is inspiring! Clark was enthusiastic and informative. Perhaps I could have asked more about the car but it was my first time buying and I was too famished to get into detail-- I guess that's what the manual is for anyway;) I do know that if I have any questions or concerns, everyone at Kia Nanaimo would be happy to help me. Jeremy was also very hard working and a kind person. Jeremy was very customer service oriented and was willing to go above and beyond our expectations. Thanks Jeremy! It's difficult to find customer service that values on-going customer relationships and I believe Clark would be happy to assist me if I have any issues or concerns down the road. I must say, I LOVE my new car... it's a nice one and I would absolutely return and recommend this dealership to everyone. I was pleasantly surprised with how advanced and up to date KIA designs/engines are these days. I love all of the new features and technology in my Rio. I could not afford an Audi but I think it's very awesome that the former designer of Audi is now designing for Kia! (Thanks Clark for telling me all about these cool facts) People are checking out my car and I think they are taken by the fact it's a Kia! I was surprised and still impressed. The quality of this car is great and very affordable! Thank you so much for a lovely experience. Clark, keep up the good work... you are definitely going places. C More

What a great experience we had purchasing our 2014 Forte EX yesterday, June 22nd. I'm very picky about salespeople as I've been one for a long time and I know how I like to be approached and how I want the EX yesterday, June 22nd. I'm very picky about salespeople as I've been one for a long time and I know how I like to be approached and how I want the salesperson to treat me. We couldn't have been happier with Clark Petrick our salesman and along with that how do you not leave out everyone else that works there. The reason for that is because everyone we came into contact with from Dave Bare, Randy Heller, Roy Berentsen to Christine Wright, Kolbi McLean and Rachel Roy treated us like family by the end of the entire experience. If I left anybody out on the list it is because we didn't come personally into contact, but from spending a long afternoon on a busy sales day, everyone took a moment to at least say hello, or spend time making us as comfortable as possible. Thanks again Clark for the excellent presentation of the vehicle. Basically it was what made us purchase the car. We had been looking for 6 months for the right car, and we found it that day! More

We were so pleased with our purchase of a new Kia Soul 4U! Clark Petrick was excellent and accommodating with every one of our issues and concerns. He really worked to make the right deal for us, going b 4U! Clark Petrick was excellent and accommodating with every one of our issues and concerns. He really worked to make the right deal for us, going back and forth, carefully ascertaining each point of the sales process, and because of his efforts we came away very happy with our new vehicle and want everyone to know about it. Roy and Jeremy were also wonderful giving more than what is normally expected. We personally value loyalty and love that Harris Kia also values customer loyalty as they proved to us so very well. Thanks to all of you and your great sales team! We can see why you have won your prestigious awards. We also personally feel that the very best advertising for any business is the unsolicited, word of mouth praise that satisfied customers furnish. You certainly have earned ours. Thanks again, Clark, Roy, and Jeremy! More

To whom it may concern, I am so pleased with this To whom it may concern, I am so pleased with this dealership. Everyone goes out of their way to be helpful. Everyone is polite, courteous, pleasant, To whom it may concern, I am so pleased with this dealership. Everyone goes out of their way to be helpful. Everyone is polite, courteous, pleasant, kind knowledgeable, and professional, and patient, especially Clark Petric, he has gone out of his way many times. Right from the begging he was so engaging and he did not pressure me in any way. I especially do not like to be pressured by car salesman. He told the truth about everything, his honesty and personality and all the above qualities makes him an asset to your fine company, you are very lucky to have him on your team. When he heard that I was to have extensive surgery he even mailed me a wrapped gift. Now that is one thoughtful man.The only way that would make your dealership better would be to give the cars away. :) Respectfully submitted, Linda Clarke More

On May 7th I had a very pleasant and enjoyable experience at Harris Kia assisted by a very professional and knowledgeable sales consultant Rachel Ray. She was very helpful, knew her product and answered my q at Harris Kia assisted by a very professional and knowledgeable sales consultant Rachel Ray. She was very helpful, knew her product and answered my questions fully without any pressure or push. Rachel has a pleasing personality, smile and a sense of humor dealing with a "car lunatic" like myself. Everyone including Randy, Jeremy and Dave contributed to an easy transaction (my 3rd vehicle from Harris Kia). Nice to have a sales person whole knows her stuff but doesn't try to talk you into anything. Thanks Rachel. More

All I can say is WOW! Amazing team of professionals... All I can say is WOW! Amazing team of professionals... Went to Kia to test drive a used vehicle and left with a 2013 Kia Koupe! Not only were my ey All I can say is WOW! Amazing team of professionals... Went to Kia to test drive a used vehicle and left with a 2013 Kia Koupe! Not only were my eyes open to the fact that I will be saving so much on gas but my monthly payments monthly were reduced by $ 40.00! Rachel Roy is very patient and super easy to work with. Takes the time to spell everything out without any pressure. Thanks so much for your hard work and great service Rachel and Jeremy! You guys are the greatest... More