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Harris Kia

Nanaimo, BC

4.4
837 Reviews
We were proud to receive Kia Motors most prestigious honor, the Kia "Platinum Dealer" Award. At the Harris Auto Group, our mission is to be an industry leader in providing automotive solutions and services. We strive to exceed our customers’ expectations and maintain their loyalty for a lifetime. By creating an atmosphere that encourages employee excellence, integrity and teamwork we constantly endeavor to meet the changing needs of our customers.
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2575 Bowen Road

Nanaimo, BC

V9T 3L4

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Showing 837 reviews

December 07, 2020

Victoria is friendly and took the time to get to know us and to listen to our vehicle needs (and wants). Her product knowledge is excellent and she was encouraging without ever putting pressure on us to b More

by Churchleys
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victoria Williams
Dec 07, 2020 -

Harris Kia responded

Hi there Churchleys, Thank you so much for taking the time to review our dealership and more importantly, your sales person, Victoria. It was our pleasure to serve you and welcome to the Harris Kia family! Warm regards, Dave Bare General Manager

December 07, 2020

Victoria was amazing! I can not say enough about how wonderful my experience was! Very friendly and easy to talk to. She also was extremely patient and waited with me through the duration of all the bor More

by caley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Williams
Dec 08, 2020 -

Harris Kia responded

Hi caley, Thank you taking the time to review our dealership and your experience here. It was our pleasure to serve you and we look forward to seeing you again soon. Welcome to the Harris Kia family! Best wishes, Dave Bare General Manager

December 07, 2020

I would like to give a huge shout out to Victoria Williams, she is the most no pressure sales person I have ever dealt with. She takes her time to really find out what best suites your needs and does More

by Vanislerocks12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Williams
Dec 08, 2020 -

Harris Kia responded

Hi Vanislerocks12, Thank you for sharing your experience here in our dealership and with your sales person, Victoria. We really do appreciate it and welcome to the Harris Kia family. Cheers! Dave Bare General Manager

December 07, 2020

We were impressed with Harris Kia and enjoyed dealing with Victoria. She is easy to talk with, took our concerns seriously, taught us about the car with a good sense of humour and excellent knowledge. Sh More

by Andrea Hammond
Recommend Dealer
Yes
Employees Worked With
Victoria Williams
Dec 08, 2020 -

Harris Kia responded

Hello Andrea, Thank you so much for taking the time to share your experience here in our dealership. We look forward to serving you again soon! Warm regards, Dave Bare General Manager

December 05, 2020

I have had the pleasure of working with Victoria for 2 car sales. She is sincere and fun, best lady on the lot! Thanks Victoria we will be back for a 3rd vehicle no matter which dealership you go to. More

by abates3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Jones, Victoria Williams
Dec 07, 2020 -

Harris Kia responded

Hi abates3, Thank you so much for taking the time to review our dealership and more importantly, your salesperson, Victoria. We appreciate your continued business and wish you nothing but the best. Warmest regards, Dave Bare General Manager

August 28, 2020

Hats off to Kia Harris!!!When my old car unexpectedly Hats off to Kia Harris!!! When my old car unexpectedly broke I wasn´t ready to buy a new one with my limited budget. Going back home from the mechani More

by Magdalena H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Kennedy, Kim Kusznir
Sep 06, 2020 -

Harris Kia responded

Hi Magdalena H, We really appreciate you taking the time to share your experience with everyone here at our dealership and I want to welcome you to the Harris Kia family! Cheers! Dave Bare General Manager

August 26, 2020

I wanted to acknowledge the team at Harris Kia for making my recent purchasing experience such a positive one. When taking my leased Soul in for service I asked to meet with a sales advisor to look at option More

by Sandra S
Recommend Dealer
Yes
Employees Worked With
Other Employees : Christine Wright, Victoria Williams, Marcelo Suvillaga
Sep 06, 2020 -

Harris Kia responded

Hi Sandra S, Thank you so much for taking the time to share your experience with our dealership and for your loyalty over the years. We look forward to taking care our your automotive needs for many more years to come! Best wishes, Dave Bare General Manager

August 13, 2020

New car purchase Marcelo provided exemplary service and walked me though finding the perfect car for me and the perfect colour and also has a car that gets terrific mi More

by sandy1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Jones, Marcelo Suvillaga, Kim Kusznir
Sep 06, 2020 -

Harris Kia responded

Hi sandy1000, Thank you so much for the kind words and for your continued business. It has been our pleasure to serve you and we look forward to doing so for many more years to come. Warm regards, Dave Bare General Manager

August 06, 2020

Recall repair & replace older parts Excellent service & Price - P/U & Delivery from home - Delivery person even wore mask and wiped down parts of the car that he touched due to Covid-19 More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kolbi McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniella, Danika.
Aug 08, 2020 -

Harris Kia responded

Hi Mike, Thank you for taking the time to submit a review our dealership and for your continued business. It is our pleasure to serve you and we look forward to doing so again soon. Have a great summer! Warm regards, Dave Bare General Manager

July 31, 2020

Buyers Beware Terrible experience at Harris Kia, after some haggling over the phone I had worked out a price with Scott. Price was agreed upon and we talked about w More

by ltrousdell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott, Marcelo Suvillaga
Aug 01, 2020 -

Harris Kia responded

Good afternoon Lorne, Thank you for taking the time to review your experience here in our dealership and please know that we take any and all complaints seriously. I spoke to my team this morning to see how it was that we came to this point and I understand that there were both you and another customer dealing on this 2018 Kia Sorento at the same time albeit with two different sales people. I understand that you had started the process two days before but we were not able to come to terms with you at first as your offer was a few thousand dollars less that our advertised sale price. That day, both deals came together at the same time and I apologize for not being able to deliver the vehicle to you. I can assure you that no disrespect was ever intended and again I apologize for the confusion that happened during that busy day. If you would like to discuss further or if there is anything that I might do to help you find a new vehicle, please reach out to me personally at (250)751-1168 anytime. Respectfully, Dave Bare General Manager

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