Harmony Honda

After sales service Just a note that after 3 months harmony is there to help. Just phoned today at4:30 to Cameron who sold us the car in April, and told him I could not p Just a note that after 3 months harmony is there to help. Just phoned today at4:30 to Cameron who sold us the car in April, and told him I could not program the car to operate my garage door. He called back by 5pm and said I'll be right up to do it for you, and was here at 5:30. He spent 10 minutes to do the programming and it works great. I was in the automotive business for 30 years and I have never seen service like this, so hats off harmony for your quality staff and a big thanks to Cameron for his personalized service GREAT JOB Barry Jefferies More

PROFESSIONALISM OF STAFF PAYS AT THE END OF THE DAY. My very first time encounter with Harmony Honda in Kelowna resulted in a job well done. I strongly believe that investment made in the Quality staff a My very first time encounter with Harmony Honda in Kelowna resulted in a job well done. I strongly believe that investment made in the Quality staff and Professional staff pays off at the end of the day in terms of very satisfied customers. MR. WOLFGANG RUSCH, Service Advisor is a GEM of a person. His PR qualities and his professionalism wins of harts and minds of customers, thus win the Loyalty of customers and repeat clients. My Car A/C problem and my car Door problem was fixed instantly. he took the initiative to check my entire car and found that Break Pads need to be changed and he changed them. he found the problem in the Wheels alignment and he fixed it. This is what I call "Think out of the box". With such satisfied treatment, I do not think I will ever take my car to any other Service station except Harmony Honda and serviced specifically by Wolfgang Rusch. Keep up the good work and I am sure you will accomplish your goals of business successfully. MOHAMMAD QURESHI, KELOWNA. More

Excellent Service Warranty Our original 2003 Honda Element had extensive front suspension work done about a year ago but recently noise had developed. Randy greeted me with a bi Our original 2003 Honda Element had extensive front suspension work done about a year ago but recently noise had developed. Randy greeted me with a big smile as I arrived at Harmony Honda as I booked an appointment. Randy listened to my story, reviewed my history, booked a complimentary inspection and then I waited for a shuttle ride home in their comfortable WiFi lounge. The next day, Randy called to say that our Element was ready and my courteous shuttle driver Fred was on his way. Apon arrival; Randy handed me my keys and said " It should have been done right the first time! " This is why we bought this car 14 years ago and it shows why Honda is a leader in warranty and customer satisfaction! Thanks for the complimentary cold water and car wash too. Nice touch! More

Customer service Today we encountered and emergency visit with our sunroof not closing (didn't help it was a rainy day!) We spoke with the Vernon dealership where we Today we encountered and emergency visit with our sunroof not closing (didn't help it was a rainy day!) We spoke with the Vernon dealership where we purchased the vehicle, to have them say to come to Venron and look at it, we drove all the way to Vernon, to be told there was no technician that would be available to even look at it. I called and spoke to Candace at Harmony Honda, she was amazing on the phone told me to come right in, once I got to the dealership Wolfgang Rusch knew who I was coming came, helped me out right away, asked to to wait to see what the problem was, they found the problem and fixed it in a timely manner! So very thankful for the both of them today!!!!!!!!!! We now know where to go for quality service! Thank you both again More

I found what I was looking for Harmony had the pickup I was looking for. Cameron was truly professional and straight up with me on all of my questions. Good visit and I bought the t Harmony had the pickup I was looking for. Cameron was truly professional and straight up with me on all of my questions. Good visit and I bought the truck less than 1 hour later. More

Spoiled rotten and treated like royalty. We enjoyed buying our 2010 Toyata RAV4 from Harmony Honda because from start to finish we were treated with style and class. When we came in early for We enjoyed buying our 2010 Toyata RAV4 from Harmony Honda because from start to finish we were treated with style and class. When we came in early for our appointment we were not treated as an inconvenience. Instead we were handed the keys to the RAV4 and encouraged to have a look at it. Seeing the sign: "Welcome Pierre & Laura" , hanging from the mirror brought a big smile to our faces. Garry Grochowich was fantastic in getting us acquainted with the vehicle and answered all our questions. Both Laura and I were impressed with his people skills. He was not pushy or pressuring us in any way. Made sure we enjoyed a coffee and bottled water as paper work was being completed. This was by far the best vehicle purchasing experience we have ever had in over 30 years. Thank you for making that happen. More

Very accommodating and friendly This is our 3 rd Honda, 2 Odyssys and decided to go for a smaller vehicle and purchased the CRV touring edition. We dealt with Gary Grochowich, whom w This is our 3 rd Honda, 2 Odyssys and decided to go for a smaller vehicle and purchased the CRV touring edition. We dealt with Gary Grochowich, whom we found to be very friendly and helpful and made us feel very comfortable He's very knowledgeable and made sure we understood the use of some of the up-dated technology. You couldn't ask for a better person to deal with. We would recommend Gary to anybody. More

Excellent customer service! I recently purchased a pre-owned vehicle from this dealership and the customer service I received was exceptional. Thank you Quinn for helping me find I recently purchased a pre-owned vehicle from this dealership and the customer service I received was exceptional. Thank you Quinn for helping me find the perfect car at a great price! More

GREAT experience Today I had to stop in to the service centre, i was hesitant as i have previously had a very poor experience. I had the pleasure of dealing with a Today I had to stop in to the service centre, i was hesitant as i have previously had a very poor experience. I had the pleasure of dealing with a newer employee- Aaron McFadden, this was a breath of fresh air. Not only was he polite but he did everything to make me feel at ease about my service. For him alone i will be back without a doubt. Great job on finding better staff! Please pass the message along to Mr. MCfadden that I will be dealing with him from now on. A+ on his customer serivice. More

Very accommodating! My son and I drove to Kelowna on a Saturday afternoon from Kamloops. When we arrived, the check engine and VTM-4 lights lit up on the dash of my Ridge My son and I drove to Kelowna on a Saturday afternoon from Kamloops. When we arrived, the check engine and VTM-4 lights lit up on the dash of my Ridgeline. It was getting late but I though tthat I'd give them a call. Without hesitation they told me to come by so they could take a look. They had my truck in the shop five minutes after I arrived. In no time they diagnosed the issue and assured me that my vehicle would be back on the road before they closed. I was kept in the loop the whole way, and my vehicle was up and out of there as promised! This was my first time dealing with the shop at Harmony Honda, and I was extremely satisfied. I would recommend them to anyone! More