Harmony Honda

Always a pleasure to visit the Service Department at Harmony As the owner of 6 Honda vehicles over many years, good maintenance is essential to ensure driving enjoyment. Since moving from Ottawa, I have had the As the owner of 6 Honda vehicles over many years, good maintenance is essential to ensure driving enjoyment. Since moving from Ottawa, I have had the great pleasure of dealing with two excellent Service Advisors at Harmony Honda: Wolfgang Rush and Randy Deorksen. In addition to their extensive knowledge of the products and reliable advice, they know how to make a client feel most comfortable because of their positive attitude, good manners, and attention to detail. I look forward to many more years of first class professional service thanks to Wolfgang and Randy. More

Knowledgeable friendly customer care Whenever we have a question regarding operation of our new Ridgeline the Harmony Team is enthusiastic about ensuring we are familiarized one on one wi Whenever we have a question regarding operation of our new Ridgeline the Harmony Team is enthusiastic about ensuring we are familiarized one on one with various vehicle components. They are always polite and helpful. More

Right product, great price, solid service! Harmony Honda came through with a great price on the exact SUV I wanted. Gary Grochowich made it all happen right on time as he promised. Harmony Honda came through with a great price on the exact SUV I wanted. Gary Grochowich made it all happen right on time as he promised. More

Worst experice ever Grandson was making a deal on Mon. My husband & I went there waited 45 mins. Aaron disrespected my husband Tues., Loan was ok on Thurs. Grandson was making a deal on Mon. My husband & I went there waited 45 mins. Aaron disrespected my husband Tues., Loan was ok on Thurs. More

After sales service Just a note that after 3 months harmony is there to help. Just phoned today at4:30 to Cameron who sold us the car in April, and told him I could not p Just a note that after 3 months harmony is there to help. Just phoned today at4:30 to Cameron who sold us the car in April, and told him I could not program the car to operate my garage door. He called back by 5pm and said I'll be right up to do it for you, and was here at 5:30. He spent 10 minutes to do the programming and it works great. I was in the automotive business for 30 years and I have never seen service like this, so hats off harmony for your quality staff and a big thanks to Cameron for his personalized service GREAT JOB Barry Jefferies More

PROFESSIONALISM OF STAFF PAYS AT THE END OF THE DAY. My very first time encounter with Harmony Honda in Kelowna resulted in a job well done. I strongly believe that investment made in the Quality staff a My very first time encounter with Harmony Honda in Kelowna resulted in a job well done. I strongly believe that investment made in the Quality staff and Professional staff pays off at the end of the day in terms of very satisfied customers. MR. WOLFGANG RUSCH, Service Advisor is a GEM of a person. His PR qualities and his professionalism wins of harts and minds of customers, thus win the Loyalty of customers and repeat clients. My Car A/C problem and my car Door problem was fixed instantly. he took the initiative to check my entire car and found that Break Pads need to be changed and he changed them. he found the problem in the Wheels alignment and he fixed it. This is what I call "Think out of the box". With such satisfied treatment, I do not think I will ever take my car to any other Service station except Harmony Honda and serviced specifically by Wolfgang Rusch. Keep up the good work and I am sure you will accomplish your goals of business successfully. MOHAMMAD QURESHI, KELOWNA. More

Excellent Service Warranty Our original 2003 Honda Element had extensive front suspension work done about a year ago but recently noise had developed. Randy greeted me with a bi Our original 2003 Honda Element had extensive front suspension work done about a year ago but recently noise had developed. Randy greeted me with a big smile as I arrived at Harmony Honda as I booked an appointment. Randy listened to my story, reviewed my history, booked a complimentary inspection and then I waited for a shuttle ride home in their comfortable WiFi lounge. The next day, Randy called to say that our Element was ready and my courteous shuttle driver Fred was on his way. Apon arrival; Randy handed me my keys and said " It should have been done right the first time! " This is why we bought this car 14 years ago and it shows why Honda is a leader in warranty and customer satisfaction! Thanks for the complimentary cold water and car wash too. Nice touch! More

Customer service Today we encountered and emergency visit with our sunroof not closing (didn't help it was a rainy day!) We spoke with the Vernon dealership where we Today we encountered and emergency visit with our sunroof not closing (didn't help it was a rainy day!) We spoke with the Vernon dealership where we purchased the vehicle, to have them say to come to Venron and look at it, we drove all the way to Vernon, to be told there was no technician that would be available to even look at it. I called and spoke to Candace at Harmony Honda, she was amazing on the phone told me to come right in, once I got to the dealership Wolfgang Rusch knew who I was coming came, helped me out right away, asked to to wait to see what the problem was, they found the problem and fixed it in a timely manner! So very thankful for the both of them today!!!!!!!!!! We now know where to go for quality service! Thank you both again More

I found what I was looking for Harmony had the pickup I was looking for. Cameron was truly professional and straight up with me on all of my questions. Good visit and I bought the t Harmony had the pickup I was looking for. Cameron was truly professional and straight up with me on all of my questions. Good visit and I bought the truck less than 1 hour later. More