Halton Honda

Purchased a 2018 Honda Civic EX Greg Berg is Excellent! There was a misunderstanding with what I was getting with one of the packages because Greg was unable to print the bill of sa Greg Berg is Excellent! There was a misunderstanding with what I was getting with one of the packages because Greg was unable to print the bill of sale during our visit. More

Excellent sales experience with Albert Daniels Albert listened to my needs, gave knowledgeable advice & answered my questions. I felt respected & genuinely valued in the process to make my decisio Albert listened to my needs, gave knowledgeable advice & answered my questions. I felt respected & genuinely valued in the process to make my decision. Thank you More

Routine service for a CRV if I bring my vehicle in for a routine service at about 8.30 am, without an appointment , why is it indeterminate if the vehicle will be ready, later if I bring my vehicle in for a routine service at about 8.30 am, without an appointment , why is it indeterminate if the vehicle will be ready, later in the day, though at about 3.00pm a replacement vehicle was offered. HOWEVER AT ABOUT 8.PM THE VEHCLE WAS READY. It appears your service department is now over worked or under staffed and its main attraction over many years was that I did not need to make an appointment for routine service. However I stress that I received excellent attention from Alex and his colleagues. More

Extra mile Great team. Hugh is amazing...he is friendly and eager to help. We are return customers and always ask for Hugh. Buying our new car couldn't have been Great team. Hugh is amazing...he is friendly and eager to help. We are return customers and always ask for Hugh. Buying our new car couldn't have been easier. Thank you! More

Highly Recommend Halton Honda The friendly and knowledgeable service advisors make the experience a positive one. I would recommend Halton Honda for Service and for purchase of a n The friendly and knowledgeable service advisors make the experience a positive one. I would recommend Halton Honda for Service and for purchase of a new or used vehicle. A great dealership. More

Extremely good service The service people are very good at their job and the customer waiting area is very relaxing and well appointed with coffee and tea and play area for The service people are very good at their job and the customer waiting area is very relaxing and well appointed with coffee and tea and play area for kids. More

Sevice delivered as usual Halton Honda always meets or exceeds my expectations, I am sure I could have my needs met for less money, but my 2005 accord still runs like new. The Halton Honda always meets or exceeds my expectations, I am sure I could have my needs met for less money, but my 2005 accord still runs like new. The ride is firm but dependable More

Work was performed on time as per my appointment. I always come to Halton Honda because I bought my vehicle from them. The buying process was simple and quick. This led me to always go to them for ser I always come to Halton Honda because I bought my vehicle from them. The buying process was simple and quick. This led me to always go to them for service even though I now live in Mississauga. They do the work on time and the Service person I usually deal with, explains all that needs to be done and the reasons thereof. In the last sixteen years I have never been unsatisfied. I would highly recommend them. More

Changed tires and recall for 2nd row seats Amazing service. They fit me in and covered all my concerns with min reasonable time. Great prices! The service department is friendly and efficien Amazing service. They fit me in and covered all my concerns with min reasonable time. Great prices! The service department is friendly and efficient. The coffee and lunge excellent to enjoy. More

service Nigel Woods (service) was excellent. Kept me informed and updated on my car. Answered my questions. I would give him 10/10. The overall experience Nigel Woods (service) was excellent. Kept me informed and updated on my car. Answered my questions. I would give him 10/10. The overall experience at HH was 8/10. Suggestion: When a customer comes in for service, I wish the folks in service would make eye contact and acknowledge waiting customers. Every time I come in for service, I wait patiently by the stack of tires near the waiting area till I am called up. Waiting for 3-7 mins is not acceptable when the service folks do not have customers with them. While I am sure the folks in service are busy, even if they do not have customers with them, the service folks need to acknowledge the customer (make eye contact, indicate it's a short wait, smile and look somewhat welcoming). And if there is paperwork they are completing, I would think the paperwork can wait and the customer comes first! Looking everywhere except at the customer and avoiding eye contact does not impress me at all. That's what they do... suddenly they become very focused on their phone or computer screen or a piece of paper. I will assume they are busy and I have to wait, which is fine but ACKNOWLEDGE the customer. Don't just ignore those who are waiting for service. Make eye contact, smile, indicate that X (service rep) will be with you as soon as he/she is done. And notify that person when able to. There is so much action happening behind the service desk, surely one person can acknowledge waiting customers? It is not ok to make elderly customers stand and wait if a service person is busy doing paperwork. This has happened on more than one occasion so this is why I am mentioning it. More