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Halton Honda

Burlington, ON

4.8
2,443 Reviews

4100 Harvester Rd

Burlington, ON

L7L 0C1

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2,443 Reviews of Halton Honda

April 29, 2021

Excellent service in a timely manner. The work required was clearly explained by Cory and the approximate cost was indicated . Instructions were given as to further action to be taken if the problem recurr More

by donnamac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory Ferguson
May 10, 2021 -

Halton Honda responded

Thank you for your kind words donnamac! We're so glad your service experience was a good one, unfortunately, the 1-star rating you left doesn't match the 5-star experience you mention and we think an error might have happened. Our service team, and Cory in particular, would be grateful if you could review the score and make a correction if possible. Stay safe and drive safely. :)

April 28, 2021

On time - found a problem and fixed it. Recall taken care of. Discussed when next visit should be done. Reviewed service record. Quick and friendly. More

by Ireneprime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niall Richardson
May 13, 2021 -

Halton Honda responded

Thank you for your kind words, Irene! We're so glad your service experience was a good one, unfortunately, the 1-star rating you left for our shop foreman, Seth doesn't match the 5-star experience you mention. We're wondering if an error might have happened? If there was no error, and you received 1 star's worth of service from Seth, we would welcome the opportunity to rectify it. Behind-the-scenes Technicians don't receive many reviews so our service team, and Seth in particular, would be grateful if you could review the score and make a correction if it was in error. Stay safe and drive safely. :)

April 28, 2021

Fantastic experience overall. Fast, helpful and safe- especially during Covid times ! Top notch all around. Customer service was always the #1 priority. Zero regrets working with Halton Honda! More

by Stang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shams Ahmad, Greg Berg, Cecilia D'Andrea, Omar Bhatti
May 10, 2021 -

Halton Honda responded

That is wonderful to hear Stang! Thank you for your review and shout-out! Our entire team appreciates your recommendation and will work hard to earn your continued trust. Stay safe and drive safely.

April 27, 2021

We have always been very happy with the service we get at Honda. Jamal Sabri is an excellent representative for Honda and is always approachable about any problem. More

by dianemarch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Daniel, Jamal Sabri
May 10, 2021 -

Halton Honda responded

That is wonderful to hear Diane! Thank you for your review and shoutout. Both Jamal, Albert, and our entire team appreciate your recommendation. Stay safe and drive safely.

April 23, 2021

The best experience I have had in almost 60 years of owning cars. I would never buy another car except a Honda and from Halton Honda. You might consider having chairs while we wait to see a service More

by mbanks1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Pregnolato, Robyn Murphy, Cory Ferguson
Apr 26, 2021 -

Halton Honda responded

Thank you for your review mbanks1! We're looking forward to the future when detailing services will resume and we'll be sure to pass on your suggestion about the chairs. Marc, Cory, and especially Robyn ;-) appreciate your recommendation and kind words! Stay safe and drive safely.

April 22, 2021

Very professional at the service desk and the work required on the vehicle was done in the stated time frame and within the price quoted. Customer waiting area well laid out given the current concerns More

by cmann164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 26, 2021 -

Halton Honda responded

Thank you cmann164 for your review! Although you're not sure who you served by, our entire team appreciates your recommendation! Stay safe and drive safely.

April 22, 2021

Very organized. No surprises. Jamal is very good. Separately, I've booked appointments (oil change etc) in the past for a specific time, and then go home. But my vehicle is not looked at at th More

by nigel
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamal Sabri
Apr 26, 2021 -

Halton Honda responded

Thank you for your review, Nigel! Jamal and the entire team appreciate your recommendation. Stay safe and drive safely.

April 22, 2021

I have 2 Honda vehicles bought from Halton Honda, this service was to swap winter tires off. Great to see Alex again and he provided excellent service to me, nice friendly and fast. More

by ttrodd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Husen
Apr 22, 2021 -

Halton Honda responded

Thank you for your review ttrodd! We appreciate the shout-out! Stay safe and drive safely.

April 21, 2021

I have been dealing with this dealership for over 30 years and have purchased 4 vehicles during this time. For quite a while now I have been dealing with Alex in the service department who always expla More

by Linda Lasseter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Husen
Apr 22, 2021 -

Halton Honda responded

That is wonderful to hear Linda! Thank you for your review and your 30+ years of patronage! Can we give YOU 5 stars?! Our entire team appreciates your recommendation and will work hard to earn your continued trust. Stay safe and drive safely. :)

April 20, 2021

I have been a client of Halton Honda for decades and now on my 7th Honda. I am always satisfied with my service and deal exclusively with Jamal who always takes care of everything with his excellent servi More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamal Sabri
Apr 26, 2021 -

Halton Honda responded

Thank you, Barb for your review and kind words! "a client of Halton Honda for decades..." How wonderful! Jamal and our entire team appreciate your recommendation and will work to earn your continued trust. Stay safe and drive safely!

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