Gyro Mazda

Traded my CX5 with the help of Saiss. Was quite an easy process-he was knowledgeable and just cool. Didn’t feel pressured as one might sometimes expect when car shopping. Melissa who helped with delivery process-he was knowledgeable and just cool. Didn’t feel pressured as one might sometimes expect when car shopping. Melissa who helped with delivery was very helpful and personable as well. We enjoyed interacting with her. Everybody in Gyro who we encountered including Anna-Maria in the office were genuinely ready to help and wanted to provide great service. And they did! Thank you! Love our car!! More

What an overall great experience we had at gyro Mazda. Everyone I dealt with was so professional and knowledgeable. Thank you so much for everything Everyone I dealt with was so professional and knowledgeable. Thank you so much for everything More

A team that works together to make sure you are satisfied I just traded in my CX5 for another new one. The team answered all my questions. Found ways to accommodate my schedule and made sure I was happy with I just traded in my CX5 for another new one. The team answered all my questions. Found ways to accommodate my schedule and made sure I was happy with my new purchase. This is my third Mazda and I would not hesitate to recommend Gyro to friends and family. I’m looking forward to the new larger location - hopefully it will not only be bigger, but also better. A special nod to the finance officer - I cannot recall her name ( it has been a long day) who went above and beyond to make sure I got the best options - transferring warranty vs loyalty - her efforts are greatly appreciated. More

Wonderful service from my sale rep. Amazing team that made it easy to complete the sale. An all star team and what a great car! made it easy to complete the sale. An all star team and what a great car! More

Excellent staff and service. Very enjoyable experience from start to finish. Each individual representing the various departments was courteous, helpful and provided very persona Very enjoyable experience from start to finish. Each individual representing the various departments was courteous, helpful and provided very personable service. They answered all questions and provided excellent service in every way. .They treated me like a valued customer. More

Excellent service, we had never felt so comfortable. Danielle, Anna and jknow were perfectly prepared to make you feel at home. I would recommend to anyone who is going to buy their new vehicle in Gyro Danielle, Anna and jknow were perfectly prepared to make you feel at home. I would recommend to anyone who is going to buy their new vehicle in Gyro Mazda More

New CX3 GS The overall experience from the time you walk in the door to getting your vehicle was top notch; sales; knowledge of the product; customer service (ov The overall experience from the time you walk in the door to getting your vehicle was top notch; sales; knowledge of the product; customer service (overview of the vehicle); finance and delivery. More

Great Experience The best experience I have ever had at a car dealership. The employees I dealt with were professional, knowledgeable, friendly who actually took the t The best experience I have ever had at a car dealership. The employees I dealt with were professional, knowledgeable, friendly who actually took the time to understand what I wanted/needed and meant my expectations. If I was ever buying another car I would go back here More

Upgrading Experience at Gyro Mazda We were asked to come in to discuss a possible trade in as Gyro was in the market for CX3's with low milage (which we had). We were not currently in t We were asked to come in to discuss a possible trade in as Gyro was in the market for CX3's with low milage (which we had). We were not currently in the market for a new car but we thought we would go and see what they had to offer. Our initial meeting was with Saiss (retention manager). Given our exceptional experience when we bought the CX3 2 years ago with Danielle and Justin, we were disappointed. He insinuated that the only reason they wanted our car was because it was a "cheap" model which we were pretty offended by as these are not "cheap" cars by any standard of ours. He also didn't seem interested at all and could have cared less if we took the deal or not. His communication with us after we left was delayed due to some kind of 'email communication failure'. However after we were able to work with him to secure a new deal that we were happy with and we chose to upgrade to a new 2019 CX5. Our experience was significantly turned around when we met with Ziad (sales manager) who provided the exceptional service we were accustomed to. He tailored his discussion specifically to us, was friendly and funny; it was a pleasure working with him. He secured a pick up date that was much sooner than we expected which was exciting as well. On pick up day we met with another exceptional staff member Melissa (retention coordinator). She helped to get us acquainted with all the new features of the CX5, again tailoring the discussion around our needs. She was extremely helpful for example, she noticed that the gas tank was empty and helped get some of the dirt cleaned off the doors. She was also very warm and friendly and ensured that everything we needed was taken care of, again an absolute pleasure. After leaving the dealer we were mildly disappointed that the car was not fully detailed, quite a bit of dust on the dash and a few little scratches on the key fobs and the exterior was also not freshly washed. These were all things that were well taken care of when we purchased our first car with them. While these are very minor issues, it felt as though the attention to detail was not quite at the same standard as previous. It is for these reasons that our review is only 4 stars. Overall we would still recommend this dealer and will still consider them for future vehicle needs. More

Good Experience Melissa & Ziad were straightforward and helpful. No excessive pressure and dealt fairly. Thorough car walkthrough with Yano on my new CX-5. Car prep c Melissa & Ziad were straightforward and helpful. No excessive pressure and dealt fairly. Thorough car walkthrough with Yano on my new CX-5. Car prep crew missed a couple of spots on the exterior but no big deal. Would buy here again. More