Gyro Mazda
Toronto, ON
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142 Reviews of Gyro Mazda
New car pick up Picked up my new car. They accommodated my schedule with a late evening appointment. They were thorough but efficient. The associate went over all the Picked up my new car. They accommodated my schedule with a late evening appointment. They were thorough but efficient. The associate went over all the important features and was pleasant and very knowledgeable. More
I asked, they delivered! In my honest opinion, dealing with Gyro Mazda was a breeze. A special shout out to Melissa and Yano for being so xxxx awesome!! You guys were so frien In my honest opinion, dealing with Gyro Mazda was a breeze. A special shout out to Melissa and Yano for being so xxxx awesome!! You guys were so friendly and open to all my requests. I also really appreciate you guys being so patient with me. More
Great Sales Staff Wonderful sales staff! I purchased a used Mazda CX3, but was treated as if i bought a brand new car! Wonderful service! Kevin and Ziad thank you for y Wonderful sales staff! I purchased a used Mazda CX3, but was treated as if i bought a brand new car! Wonderful service! Kevin and Ziad thank you for your honesty and great service. Yano, you were so awesome and thorough explaining all the functions of the car! Wonderful experience ! Love my new (used) car! More
Excellent services. Patient staff From sales to financial manager to the service department has been excellent and professional. Very impressed by their friendliness and patience whi From sales to financial manager to the service department has been excellent and professional. Very impressed by their friendliness and patience while dealing with clients. More
New CX5 Melissa S has in depth knowledge of the vehicle, all the latest electornic safety and entertainment features features. Saiss and Ziad on the sales tea Melissa S has in depth knowledge of the vehicle, all the latest electornic safety and entertainment features features. Saiss and Ziad on the sales team were extremely helpful and cooperative in the sales process. More
Excellent Service and Experience Gyro Mazda was relentless at letting us know that we could trade in our 2016 CX5 for a 2019 CX5 for basically the same lease cost. We finally came in Gyro Mazda was relentless at letting us know that we could trade in our 2016 CX5 for a 2019 CX5 for basically the same lease cost. We finally came in, and within 5 days we had a brand new CX5 with all the bells and whistles. Kevin was great - patient during the upgrade visit when we had to have 2 separate test drives (we had a toddler with us) and helped us get equivalents in some additional features we had in the 2016 for the 2019. Melissa was great at explaining all of the new features of the car - so amazing with our 3 year old. Ziad helped us with the final paperwork and was friendly and professional. More
Excellent. I just came for a service appointment. While I was there for a service, I took advantage of seeing the new Mazda CX5 and they made me a deal that I could not refuse to upgrade to a new Mazd While I was there for a service, I took advantage of seeing the new Mazda CX5 and they made me a deal that I could not refuse to upgrade to a new Mazda 5 with all the options I liked. So, the service ended up in the purchase of a new car. Not bad. More
Customer Service Sucks!!! We bought a brand new Mazda 3 Sport GS at Gyro Mazda back in 2017. We traded it in for 2019 CX-5 in a different dealership who advised us to call Gyro We bought a brand new Mazda 3 Sport GS at Gyro Mazda back in 2017. We traded it in for 2019 CX-5 in a different dealership who advised us to call Gyro Mazda for Tricare Ultimate Customer Care cancellation and that we might even get a refund. We called many times. Receptionist(s) were rude, we were told that everybody already left -- at 4:30pm! We tried at an earlier time, we either got disconnected or sent directly to voicemails, we never had call backs! Emails to Michael Acuna and Shonika Selvarajah came back "Undeliverable" or maybe we've been blocked. Stay away from this dealership! They're good at selling you cars, induce you to buy upgrades, protection, etc. then when you need them for anything they can't be reached. More
Miata MX 5 purchase Great experience when purchasing my Miata, Gyro Mazda is the best! Our sales agent Melissa did an exceptional job at explaining all the details clea Great experience when purchasing my Miata, Gyro Mazda is the best! Our sales agent Melissa did an exceptional job at explaining all the details clearly and making the process enjoyable. More
Always too busy, poorly staffed and not customer-centric Such a poor customer experience that could have been rectified in minutes. Instead, two employees kept repeating what I had already had been made awar Such a poor customer experience that could have been rectified in minutes. Instead, two employees kept repeating what I had already had been made aware of - not listening at all to my real concern. Almost robotic in a sense. Later, left a VM with one of the owners-no response. What can I say? More

