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Gus Brown Buick GMC

Whitby, ON

4.8
120 Reviews
Call Dealership (905) 668-5846

1201 Dundas St E

Whitby, ON

L1N 2K6

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120 Reviews of Gus Brown Buick GMC

April 22, 2024

Dropping off and picking up my car for service was easy and convenient. Service work was completed on time as promised. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
Apr 22, 2024 -

Gus Brown Buick GMC responded

JJ, we're glad to know that your service experience at Gus Brown Buick GMC was smooth and convenient. Thanks for trusting us with your vehicle - safe travels!

Helpful
April 21, 2024

I have been coming here for more than 25 years and they have never disappointed me. Always great service! More

by SRV001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Apr 22, 2024 -

Gus Brown Buick GMC responded

We're so glad to know you've been with us for over 25 years at Gus Brown Buick GMC! Thanks for the kind words about our service. We look forward to many more years of serving you!

Helpful
April 21, 2024

Quick and easy although upon dropping off my vehicle they said it would be a couple hours when it only took one hour tops. I could have waited like I wanted to. Instead had to be shuttled home and back again More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Apr 22, 2024 -

Gus Brown Buick GMC responded

Brenda, we appreciate your feedback and apologize for any inconvenience during your visit to Gus Brown Buick GMC. We'll take note of this situation to improve our communication in the future. Thank you for bringing it up!

Helpful
April 21, 2024

Knowledgeable. Reliable. I have been going there for over 15 years. Great experience over the years. More

by Renata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave, Sergio
Report | Print
Apr 22, 2024 -

Gus Brown Buick GMC responded

We love to hear this kind of praise, Renata! Thank you for being a longtime loyal Gus Brown Buick GMC customer. Safe travels!

Helpful
April 20, 2024

Staff are good to deal with . I usually deal with Sergio and he takes the time to explain what needs to be done , More

by zackshamrock10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
Apr 22, 2024 -

Gus Brown Buick GMC responded

We're glad to know you had a positive experience with Sergio and our team at Gus Brown Buick GMC. We always aim to provide clear communication about your vehicle's needs. Thanks for the review!

Helpful
April 18, 2024

Dave made my day with the great service and politeness he bestowed on me. Thanks. More

by Jag
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dave Mitchell
Report | Print
Apr 18, 2024 -

Gus Brown Buick GMC responded

We're glad you enjoyed working with Dave! We appreciate your business and hope to see you for another great service at Gus Brown Buick GMC.

Helpful
April 16, 2024

Great service especially the extra touch of bringing my vehicle back inside the service port as it was raining... nice. More

by Dpcscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Report | Print
Apr 16, 2024 -

Gus Brown Buick GMC responded

Thanks for choosing Gus Brown Buick GMC and sharing this positive review with our team - it's great to hear you appreciated our efforts. Safe travels until next time!

Helpful
April 14, 2024

I have been a Gus Brown customer for over 30 years. Service is great. Sergio is always very friendly and helpful, making sure I’m satisfied with my service. More

by b.moase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
Apr 15, 2024 -

Gus Brown Buick GMC responded

We're so glad to know you've been with us for over 30 years at Gus Brown Buick GMC! It's wonderful that Sergio has consistently provided friendly and helpful service. We look forward to serving you in the future!

Helpful
April 13, 2024

Theis dealership is very responsive to my needs and does great work. I would recommend this to others. More

by Fourharpos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio and Roland
Report | Print
Apr 15, 2024 -

Gus Brown Buick GMC responded

We're delighted to know that you found our service at Gus Brown Buick GMC responsive and satisfactory. Thanks for recommending us, we appreciate it!

Helpful
April 13, 2024

Professional and timely service. The staff is very knowledgeable and helpful. I highly recommend this place. More

by shagra63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Mitchell
Report | Print
Apr 15, 2024 -

Gus Brown Buick GMC responded

We're glad to know you found our service at Gus Brown Buick GMC professional and timely. Thanks for recommending us!

Helpful
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