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Gus Brown Buick GMC

Whitby, ON

4.8
437 Reviews
Call Dealership (905) 668-5846
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1201 Dundas St E

Whitby, ON

L1N 2K6

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437 Reviews of Gus Brown Buick GMC

November 17, 2024

Excellent Customer Service By Sergio. Very Experienced/ Knowledgeable In His Service Field. Sergio Should Be Considered One Of The Top Leaders In Gus Browns Service Department. More

by michellecaprio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
Nov 21, 2024 -

Gus Brown Buick GMC responded

Michelle, thank you for recognizing Sergio's expertise and leadership at Gus Brown Buick GMC! We're delighted to hear about your positive experience with our service team. We appreciate your support!

November 17, 2024

Excellent personal experience from everyone from sales to manager and service dept as well parts dept! More

by Glsylvester7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blair Taylor for president!!
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

Thank you for sharing your positive experience with us at Gus Brown Buick GMC! We're delighted to hear that our team across all departments provided excellent service. We look forward to serving you again in the future!

November 17, 2024

Great service and friendly staff. Service is done within time frame provided and cost is reasonable. More

by bcbartlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Mitchell
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Gus Brown Buick GMC Team

November 17, 2024

Thank you Rob. Great service ! We enjoyed our experience. You went above and beyond. Thank you. More

by debbie
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
ROB
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

Debbie, we are happy to hear that Rob delivered five-star service at Gus Brown Buick GMC! Thanks so much for sharing.

November 17, 2024

Got us in promptly when engine light came on and diagnosed same day - thank you! More

by Mark Ramkema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergeo
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

Thank you for sharing your positive experience with Gus Brown Buick GMC, Mark!

November 16, 2024

Came for oil change usually they do a 20 point inspection,check tire pressure and fill. They never did my tires I had to return and ask them to fill them up all pressures were too low. They never More

by Jsroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

Sherri, I apologize for the oversight during your visit. We strive to provide thorough service and it's disappointing to hear we missed checking your tire pressure. Please feel free to reach out if there's anything else we can do for you. Thank you, Angie Prince - Service Manager - angieprince@gusbrown.com

November 16, 2024

Have worked with Sergio a few times and every time he never fails to surprise me with great service and good advice. Always responsive and exceptional communication I couldn’t ask for more. More

by Michelle M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Romeo
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

Michelle, we're delighted to hear that Sergio consistently provides you with excellent service at Gus Brown Buick GMC. Thank you for your kind words and continued support!

November 16, 2024

I only ever deal with one service advisor, Sergio He’s always pleasant and very helpful He will investigate issues that I have and always is able to solve them More

by Craig Andrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Romeo, service advisor extraordinaire
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

Craig, it's fantastic to hear that Sergio consistently provides you with pleasant and helpful service at Gus Brown Buick GMC. We appreciate your loyalty and look forward to assisting you in the future!

November 16, 2024

I think this is my 8th truck from Blair, and won't be the last! Blair and Angie in service, the best 👌 More

by Belinda.starfirefarm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blair, Beth and Angie
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

Thank you for your continued trust in Gus Brown Buick GMC! We're delighted to hear that Blair and Angie have consistently provided excellent service. Looking forward to serving you with many more trucks in the future!

November 16, 2024

The Reps at Gus Brown at 100%to provide customer satisfaction + they are very respectful & courteous. They explain every decision’s satisfactory More

by richardfoisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Romero
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

Richard, thank you for recognizing our team's dedication to customer satisfaction at Gus Brown Buick GMC! We're glad to hear that the respectful and courteous service made a positive impression. We appreciate your feedback!

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