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Gus Brown Buick GMC

Whitby, ON

4.8
432 Reviews
Call Dealership (905) 668-5846
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1201 Dundas St E

Whitby, ON

L1N 2K6

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432 Reviews of Gus Brown Buick GMC

November 16, 2024

Came for oil change usually they do a 20 point inspection,check tire pressure and fill. They never did my tires I had to return and ask them to fill them up all pressures were too low. They never More

by Jsroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

Sherri, I apologize for the oversight during your visit. We strive to provide thorough service and it's disappointing to hear we missed checking your tire pressure. Please feel free to reach out if there's anything else we can do for you. Thank you, Angie Prince - Service Manager - angieprince@gusbrown.com

November 16, 2024

Have worked with Sergio a few times and every time he never fails to surprise me with great service and good advice. Always responsive and exceptional communication I couldn’t ask for more. More

by Michelle M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Romeo
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

Michelle, we're delighted to hear that Sergio consistently provides you with excellent service at Gus Brown Buick GMC. Thank you for your kind words and continued support!

November 16, 2024

I only ever deal with one service advisor, Sergio He’s always pleasant and very helpful He will investigate issues that I have and always is able to solve them More

by Craig Andrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Romeo, service advisor extraordinaire
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Nov 18, 2024 -

Gus Brown Buick GMC responded

Craig, it's fantastic to hear that Sergio consistently provides you with pleasant and helpful service at Gus Brown Buick GMC. We appreciate your loyalty and look forward to assisting you in the future!

November 16, 2024

I think this is my 8th truck from Blair, and won't be the last! Blair and Angie in service, the best 👌 More

by Belinda.starfirefarm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blair, Beth and Angie
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

Thank you for your continued trust in Gus Brown Buick GMC! We're delighted to hear that Blair and Angie have consistently provided excellent service. Looking forward to serving you with many more trucks in the future!

November 16, 2024

The Reps at Gus Brown at 100%to provide customer satisfaction + they are very respectful & courteous. They explain every decision’s satisfactory More

by richardfoisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Romero
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

Richard, thank you for recognizing our team's dedication to customer satisfaction at Gus Brown Buick GMC! We're glad to hear that the respectful and courteous service made a positive impression. We appreciate your feedback!

November 16, 2024

They have looked after us for years. No problems. They keep us informed about our visit. More

by Elio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio, Dave
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

We are grateful to have earned your loyal business over the years. Thanks for being part of the Gus Brown Buick GMC family!

November 16, 2024

I have dealt with this gang for a while now regarding a number of different issues and I have yet to be disappointed. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and Sergio
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

John, we're delighted to hear that your experiences with the Gus Brown Buick GMC team have consistently met your expectations. Thank you for trusting us with your needs!

November 16, 2024

A great experience dealing with Gus Brown Buick GMC. Very friendly staff and great customer service. More

by Curt Bruzzese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Barrett
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

Thank you, Curt, for leaving Gus Brown Buick GMC a five-star review! We are happy to hear that our team was friendly and helpful.

November 16, 2024

Efficient knowledgeable sales team. Able to arrange financing and return previous leased vehicle with minimum effort. More

by robert.r.watson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwight Westlake.
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

We're delighted to hear that our sales team at Gus Brown Buick GMC provided an efficient and knowledgeable experience for you. It's great to know the financing and lease return process was smooth. Thank you for choosing us!

November 16, 2024

Excellent excellent professional service always by Sergio and the team. All service is done with care! More

by crany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio and Team
Report | Print
Nov 18, 2024 -

Gus Brown Buick GMC responded

Crany, thank you for the wonderful feedback! We're delighted to hear that Sergio and our team at Gus Brown Buick GMC provided such excellent service. We appreciate your support!

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