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Gus Brown Buick GMC

Whitby, ON

4.8
384 Reviews
Call Dealership (905) 668-5846
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1201 Dundas St E

Whitby, ON

L1N 2K6

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384 Reviews of Gus Brown Buick GMC

September 07, 2024

The vehicle was in for Transmission line repair. Lines were repaired but transmission fluid was not added, I had to add 3.5 litres at home. More

by DianeArding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave,
Report | Print
Sep 09, 2024 -

Gus Brown Buick GMC responded

I'm sorry to hear about the oversight with your transmission fluid. This isn't the level of service we aim for and I apologize for any inconvenience caused. The work performed on your 08 Uplander is definitely covered under a workmanship guarantee and I will be reaching out today to see if we can schedule your car back in for an inspection to ensure there are no other leaks or faulty parts installed. If for any reason we do not connect, feel free to reach out to me directly. Thank you, Angie Prince - Service Manager

September 07, 2024

It was very good service and quick and I would be back for my next service More

by Shawn.peaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
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Sep 09, 2024 -

Gus Brown Buick GMC responded

There is nothing better than a great review. Thanks for giving Gus Brown Buick GMC your business, Shawn!

September 06, 2024

Angie and Don provided a seamless and painless negotiation to my new truck. They found me the Ideal truck with a a good price on my trade-in. The follow up and service to any of my concerns was im More

by Bobby Downs
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Don Smith & Angie Prince.
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Sep 09, 2024 -

Gus Brown Buick GMC responded

Bobby, we're delighted to hear that Angie and Don made your experience at Gus Brown Buick GMC smooth and satisfying. Enjoy your new truck!

September 06, 2024

Had my Mustang repaired at Fit Auto at the dealership. Tony was very good to deal with. Parts were ordered and the repairs were completed quickly. Great job. More

by Beedot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Sep 06, 2024 -

Gus Brown Buick GMC responded

Thank you for sharing your experience! We're glad to hear Tony and the team at Gus Brown Buick GMC took care of your Mustang repairs efficiently. We appreciate your support!

September 05, 2024

Sergio and his team serviced my vehicle to my expectations! I highly recommend this dealership More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
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Sep 05, 2024 -

Gus Brown Buick GMC responded

Barb, thanks for recommending Sergio and the Gus Brown Buick GMC service team! We are happy to hear you are satisfied with our excellent work.

September 05, 2024

Great service department. Great staff. Department provided quick and quality service, finishing before I expected More

by karenklasan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
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Sep 05, 2024 -

Gus Brown Buick GMC responded

Karen, we're delighted to hear that our service department at Gus Brown Buick GMC exceeded your expectations with quick and quality service. Thanks for the great feedback!

September 05, 2024

Great and friendly service who kept me updated on the progress of my service. The service was excellent More

by Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
Sep 05, 2024 -

Gus Brown Buick GMC responded

We're delighted to hear you had an excellent experience with our team at Gus Brown Buick GMC! Thanks for sharing your positive feedback.

September 04, 2024

I pulled into the receiving Bay and the Technician looked after everything for me, with no issues. More

by Hobbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Sep 04, 2024 -

Gus Brown Buick GMC responded

Thank you for trusting the Gus Brown Buick GMC team with your service needs! We look forward to assisting you next time.

September 04, 2024

Dave @ Gus Brown Buick Service Reception is very friendly and knowledgeable of all different vehicle operation. He listens attentively to any concerns and can be trusted to provide accurate and hone More

by kathie.giles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave @ Service Reception
Report | Print
Sep 05, 2024 -

Gus Brown Buick GMC responded

Kathie, we're delighted to hear that Dave provided you with friendly and knowledgeable service at Gus Brown Buick GMC. Thanks for sharing your positive experience!

September 04, 2024

Great communication and my vehicle was fixed and ready in a timely manner as promised More

by Basil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hughes
Report | Print
Sep 04, 2024 -

Gus Brown Buick GMC responded

Thank you for choosing Gus Brown Buick GMC for your service needs! We are thrilled that our team provided excellent care for your vehicle.

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