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Gus Brown Buick GMC

Whitby, ON

4.8
432 Reviews
Call Dealership (905) 668-5846
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1201 Dundas St E

Whitby, ON

L1N 2K6

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432 Reviews of Gus Brown Buick GMC

December 01, 2024

I've been servicing my 2017 Terrain here since 2018. They are professional and friendly. More

by Isaac Ebo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Report | Print
Dec 03, 2024 -

Gus Brown Buick GMC responded

Isaac, your kind review warms our hearts! Thank you from the Gus Brown Buick GMC Team.

November 30, 2024

Every time I’ve had to go to Gus Brown for any king of service, they have provided consistent top tier service! More

by Elisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Mitchell
Report | Print
Dec 02, 2024 -

Gus Brown Buick GMC responded

Elisa, thank you for your kind words! We're delighted to hear that you've consistently received top-tier service at Gus Brown Buick GMC. We look forward to serving you in the future!

November 30, 2024

Great service, for a first time service for my GMC Elevation, I would highly recommend More

by jmcgregor2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio, Cameron and Kim
Report | Print
Dec 02, 2024 -

Gus Brown Buick GMC responded

We appreciate your recommendation! Thanks for choosing Gus Brown Buick GMC.

November 30, 2024

Very Knowledgeable in his job and got the work done in good timing ! Gave heads up to what needed done More

by bszabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil and filters
Report | Print
Dec 02, 2024 -

Gus Brown Buick GMC responded

Thank you for sharing your experience with us at Gus Brown Buick GMC! We're glad to hear that our team provided knowledgeable service and kept you informed throughout the process. We appreciate your feedback!

November 29, 2024

Although the service advisor was very good I am rating low because the tech did not follow my wishes. I had winter runs and tires put on and summers removed. I asked that the ones being removed were marke More

by Datumb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Mitchell
Report | Print
Nov 30, 2024 -

Gus Brown Buick GMC responded

I appreciate you bringing this issue to my attention and will address it with our team to ensure better service in the future. Would you please reach out to me directly so I can identify which technician worked on your vehicle? If you do not feel comfortable doing so on your invoice there is a 4-digit code that identifies the technician and you can respond to this review with retained anonymity. Thank you, Angie Prince - Service Manager - angieprince@gusbrown.com

November 26, 2024

Dave and Sergio are awesome and make the service what it is at the dealer More

by B.ljamieson&outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave, Sergio
Report | Print
Nov 27, 2024 -

Gus Brown Buick GMC responded

Thanks for taking the time to leave Gus Brown Buick GMC a review. We are happy to hear that Dave and Sergio were awesome.

November 23, 2024

Always good service and helpful staff. Good service and thorough. Service always clean and well maintained. More

by Avril Barrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Nov 25, 2024 -

Gus Brown Buick GMC responded

Avril, thank you for the wonderful feedback! We're delighted to hear that our team at Gus Brown Buick GMC consistently provides good service and maintains a clean environment. We appreciate your support!

November 23, 2024

They were quick and efficient, as well as very helpful…did not try to push anything on you…gave you time to make a decision More

by Kerr.kingston
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Nov 25, 2024 -

Gus Brown Buick GMC responded

Kerr, we're glad to hear that our team at Gus Brown Buick GMC provided a quick and efficient experience without any pressure. Thank you for the positive feedback!

November 23, 2024

Find this dealership very friendly and work well together with each other and customers. Also have good coffee i More

by Joanross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t catch names
Report | Print
Nov 25, 2024 -

Gus Brown Buick GMC responded

We're delighted to hear you enjoyed the friendly atmosphere and coffee at Gus Brown Buick GMC! Thanks for sharing your experience with us.

November 21, 2024

Gus Brown is a top notch Dealership. They listen to what you say and make recommendations that address your concerns. I left Gus Brown when I moved to North York, but came back, due thei More

by dicster13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio & Amie
Report | Print
Nov 22, 2024 -

Gus Brown Buick GMC responded

We're delighted to hear that our service brought you back to Gus Brown Buick GMC! Thank you for recognizing our team's dedication and commitment. We truly appreciate your support and look forward to serving you in the future!

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