Guelph Hyundai

General service I interact mostly with Travis and John (and sometimes Dave) and they are always great to deal with, friendly and informative. This dealership is a pl I interact mostly with Travis and John (and sometimes Dave) and they are always great to deal with, friendly and informative. This dealership is a pleasure to deal with and I trust that my Sante Fe is in good hands with them. It is ready when they say it will be and their shuttle service is prompt and efficient. I will always try to use this dealership if possible. More

Repairs to exhaust Part of the exhaust had to be replaced. It was going to take a couple of hours so I asked for a ride to a store. Within five minutes of arriving at th Part of the exhaust had to be replaced. It was going to take a couple of hours so I asked for a ride to a store. Within five minutes of arriving at the dealership, I was in the Sante Fe and having a pleasant chat with Travis. On arrival back at the dealership a few hours later, my car was ready and I grabbed a coffee and was out again. So efficient! Guelph is not my closest dealership, but I drive the extra distance because they work as a team and seldom look unhappy or bored as with other dealerships I have been to. More

Friendly and Efficient Arrived late for my appointment, however, the service department were understanding and proceeded with my service. These people are always friendly Arrived late for my appointment, however, the service department were understanding and proceeded with my service. These people are always friendly and accommodating. I certainly have a good feeling of trust, and that is HUGE for me. I hate when I don't know if I am paying for a part that is not necessary. Actually, Dan tried to fix my issue himself, before proceeding with a replacement part. I feel my Hyundai is in good hands. More

Oil Change The Hyundai team always has a smile when I take my car in for service and today was no exception. Thanks for the great service!! The Hyundai team always has a smile when I take my car in for service and today was no exception. Thanks for the great service!! More

Scheduled Service - Tucson Our Tucson was due for scheduled service, so I brought it back to Guelph Hyundai, where we've had great experiences in the past. The team was helpful Our Tucson was due for scheduled service, so I brought it back to Guelph Hyundai, where we've had great experiences in the past. The team was helpful, friendly, and all work was completed in a timely manner (as always). My only concern was that the woman who made my appointment over the phone informed me that I was due for Service 3. When I consulted my records and checked with the Service Advisor, I was actually only due for Service 1. If I hadn't checked we wouldn't been charged a few hundred extra dollars months too early. More

Tucson I gave customer service 4 stars because I called in advance to book an appointment and when I got there there was no appointment scheduled for me, how I gave customer service 4 stars because I called in advance to book an appointment and when I got there there was no appointment scheduled for me, however, the service rep didn't blink an eye and took the vehicle in as it was for a recall. I was in and out in about a half an hour and everyone was very pleasant. What I'm really confused about is the fact that my husband and I bought TWO vehicles at the same time from this dealership but there was no information in their systems for us other then my husbands name. This was indicated when I called to book the appointment and then again when I came in for that said appointment. Not sure why that would be. All in all, the experience we have had has been good! More

Black on Black Tucson Very accommodating. Fast and friendly. Wouldn't hesitate to recommend them to others. Adrian was very familiar with the Tucson we bought and went thr Very accommodating. Fast and friendly. Wouldn't hesitate to recommend them to others. Adrian was very familiar with the Tucson we bought and went through all the options. Took the vehicle for a long road trip the day after we took possession and we were pleased with everything about it. More

Santa Fe Overall a great experience! Any vehicle purchase hurts the budget. This purchase...my purchase made the most sense and is doable. Thorough and co Overall a great experience! Any vehicle purchase hurts the budget. This purchase...my purchase made the most sense and is doable. Thorough and concise in presentation and answering questions without feeling pressured to buy. Left me with lots of time to mull things over and was never made to feel dismissed or unimportant. Thank you Guelph Hyundai and Colin! Excellent job! Will certainly tell friends, family and colleagues and coworkers about my positive experience. More

A Racoon Made a Bad Decision A racoon made a bad decision when he ran out in front of our Elantra one night while we were driving down the highway. It cost him his life and caused A racoon made a bad decision when he ran out in front of our Elantra one night while we were driving down the highway. It cost him his life and caused $2600 damage to the underside of the car. The dealership worked in conjunction with our insurance company and did the repairs in a timely friendly way. In the process they discovered another unrelated issue that was repaired under the warrantee. More