Guelph Hyundai

Regular maintenance and problem with sunroof Everyone was extremely nice and be service was fast an efficient. I had my 5 month old baby with me and while waiting a gentlemen that worked there ev Everyone was extremely nice and be service was fast an efficient. I had my 5 month old baby with me and while waiting a gentlemen that worked there even offered me the use of a microwave if I needed it to warm a bottle for her. It's the little things that count. More

Repair Work Scope of work was accurately assessed based upon my description of the problem. Problem completely resolved at lower cost than originally outlined. Wo Scope of work was accurately assessed based upon my description of the problem. Problem completely resolved at lower cost than originally outlined. Work was completed in a timely fashion. Service was professional and courteous. Clear commitment to customer service. More

Very pleasant experience My last visit to GH was regular control and oil change on my Sonata in 2015. I can describe it as a very pleasant experience. The staff was profession My last visit to GH was regular control and oil change on my Sonata in 2015. I can describe it as a very pleasant experience. The staff was professional, polite and obliging. The new facility is very well organized with a waiting room next to a car service with the possibility of monitoring the car through the entire process from pleasant atmosphere with refreshments, television and free Internet. Despite such a nice surroundings overall impression is further complemented by the fact that the service was completed in 20 minutes. Thank you. More

Great customer service & warranty coverage. Donny, the service employee that I dealt with explained what's involved with the power steering column control unit recall service for our vehicle. It Donny, the service employee that I dealt with explained what's involved with the power steering column control unit recall service for our vehicle. It didn't take long at all to complete the necessary software update. A few weeks later I returned for another scheduled visit to inspect the noise coming from the front suspension. It was determined that the defective parts were under warranty which was great news! It was replaced the same day and resolved the front suspension issue. The complimentary shuttle service was offered not long after I dropped off the car. The driver was very friendly and knows his way around Guelph well. Over all my I'm very happy with the service Hyundai had provided. Great Team! More

Service recall and rust check review Our Elantra Touring needed a check for the steering column recall. There are also 2 rust spots now appearing on the surface of the hatch door. I ha Our Elantra Touring needed a check for the steering column recall. There are also 2 rust spots now appearing on the surface of the hatch door. I had purchased the rust protection packag, have had the modem checked by a certified mechanic and wanted to get ahead of this problem before they could morph into bigger issues. I was directed to the lounge and delighted to have access to the complimentary computers. I sent messages and firmed up on my morning appointments. The service check was efficient and reassuring. The rust check issue is unresolved. Apparently the rust has to have made a hole to be significant. Don and I chatted about that being the sure outcome unless we tend to it now. He is to get back to me regarding the 2 rust spots. I was on my way to work in good time. Thank you. More

Excellent service Recall work was completed on time, no concerns ... professional, courteous service. Received additional advice and suggestions re: other vehicle ... a Recall work was completed on time, no concerns ... professional, courteous service. Received additional advice and suggestions re: other vehicle ... appreciated the extra time taken to assist. More

Amazingly quick service Fast, efficient service from the time I scheduled my appointment to update the electronic power steering control unit until the job was completed. App Fast, efficient service from the time I scheduled my appointment to update the electronic power steering control unit until the job was completed. Appreciated the reminder telephone call, the friendly staff and especially the fact the job took half the expected time. That's a first! My first time in the new location and WOW!, what a fabulous building! Thoroughly enjoyed the entire experience. You've really upped your game, Guelph Hyundai. Way to go! Thanks! More

From a Service visit to a new car sale in three days !! Went in with my wives 2009 Accent 3-door Hatchback for service , while waiting talked with the Sales Supervisor , Derek Dawkins , who set Scott Shafer Went in with my wives 2009 Accent 3-door Hatchback for service , while waiting talked with the Sales Supervisor , Derek Dawkins , who set Scott Shafer on me !! Well , this guy knows how to win a guy over , and to make a long story readable , two days later he's not only made me a believer , much more important , he made my wife a very happy women with the new wheels that he sold me on !! She's elated with the whole package , colour , interior , ride , radio ,sunroof etc . I have to say , Scott is a super salesman , very personable and with a good sense of humour . I enjoyed the entire experience this time around , and thank Scott , Derrick and Rhys Evans for the service provided . Cheers !!. More

The service was done quickly My car we recalled and the work was done very quickly. I was concerned when I went to pick up my car and the radio and interior lights were on. I do My car we recalled and the work was done very quickly. I was concerned when I went to pick up my car and the radio and interior lights were on. I don't know how long it had sat and am glad that it started. More

Schedule issue handled well Somehow a booked appointment I had made wasn't 'saved' but despite arriving at the dealership and not being expected, I was able to get my car service Somehow a booked appointment I had made wasn't 'saved' but despite arriving at the dealership and not being expected, I was able to get my car serviced and out on time to get to work. It was greatly appreciated. Thanks Donny. Lisa More