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Guelph Hyundai
Guelph, ON
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1,847 Reviews of Guelph Hyundai
get rid of online bookings I booked my service appointment online and was told I would receive a confirmation that day. No confirmation. When I called the service dept. on my sc I booked my service appointment online and was told I would receive a confirmation that day. No confirmation. When I called the service dept. on my scheduled day, they had no record of my appointment. I had to reschedule my service. A day later from rescheduling I received a phone call to confirm my online booking (which had already past). This part of the service is terrible and it shouldn't be offered. Since moving locations of this dealership, the service seems to not be as personal-able. Although the service provided to my car is good and once there the people are friendly, it really appears as though I'm just another number in the system. More
Wonderful experience with all the staff at Guelph Hyuandi Enjoyed the whole purchasing experience and want to thank Rhys and Tyler for such excellent customer service. The entire service was beyond the call Enjoyed the whole purchasing experience and want to thank Rhys and Tyler for such excellent customer service. The entire service was beyond the call of duty when I asked for a rush on delivery, Everyone loves my new car and I will highly recommend them. More
disappointed To begin with, it took 3 days of phoning, leaving messages and not being able to get anyone in service, to get an appointment. Then when I pulled in To begin with, it took 3 days of phoning, leaving messages and not being able to get anyone in service, to get an appointment. Then when I pulled into the lovely new service centre, there was no one there. Had to go into sales desk to ask for assistance. It seems they are running this new centre with only one person??? The shuttle service was great and the oil change was done in a timely fashion. Hire more people to service the public. More
repair and service Donny was super as we were in and out on same day. Thankfully I had taken extra insurance for my tires as this was my second 'nail in tire' incident i Donny was super as we were in and out on same day. Thankfully I had taken extra insurance for my tires as this was my second 'nail in tire' incident in under 6 months. Donny had replacement tire ready for us in a few hours. Took advantage of car being in and had my first oil change done as well. Big thanks to maintenance staff! More
Service Was in today for oil change. Everybody is friendly. The washrooms are very clean. Love the treats and water. The dealership is immaculate. They do try Was in today for oil change. Everybody is friendly. The washrooms are very clean. Love the treats and water. The dealership is immaculate. They do try to accommodate you. I booked appointment on line through Internet , thank heavens I phoned that does not work. I would of drove couple hours and no appointment. More
Good Service, Friendly staff Service department is professional, courteous and provides quality service. Scott Shafer in Sales is always willing to provide the information necess Service department is professional, courteous and provides quality service. Scott Shafer in Sales is always willing to provide the information necessary to make the right choice - very easy to deal with. More
happy RENEE !!!!!!!!!!!!!!!!!you are one amazing young women !! such a profesional ,kind ,respectfull ,helpfull young lady ,,,THANK YOU for all your help w RENEE !!!!!!!!!!!!!!!!!you are one amazing young women !! such a profesional ,kind ,respectfull ,helpfull young lady ,,,THANK YOU for all your help with my NEW car !!!!!!!!!! More
Impeccable Customer Service! Donny was helpful, informative and a pleasure to deal with. He ensured that the work was done quickly and had me back on the road... Donny was helpful, informative and a pleasure to deal with. He ensured that the work was done quickly and had me back on the road... More
I was very happy with the service I got. I was very impressed with the over all service I received from Hyundai. The sales person, Scott Shafer was very friendly and helpful, I fel I was very impressed with the over all service I received from Hyundai. The sales person, Scott Shafer was very friendly and helpful, I felt very comfortable with him and he understood right off what kind of car i wanted, and didnt try to sell me car that I didn't want . I will definitely recommend him to my friends and family. More
car service greeted pleasantly, service was done in a timely manor, Received the help and information I wanted from parts department, with promise of follow up. greeted pleasantly, service was done in a timely manor, Received the help and information I wanted from parts department, with promise of follow up.. comfortable wait More