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Guelph Hyundai

Guelph, ON

4.5
1,847 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,847 Reviews of Guelph Hyundai

July 22, 2015

get rid of online bookings I booked my service appointment online and was told I would receive a confirmation that day. No confirmation. When I called the service dept. on my sc More

by Pardygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Just for record, John was not in service the day I was in
July 21, 2015

Wonderful experience with all the staff at Guelph Hyuandi Enjoyed the whole purchasing experience and want to thank Rhys and Tyler for such excellent customer service. The entire service was beyond the call More

by rnrreflexology
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Rhys Evans
Jul 29, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. Congratulations on your new Hyundai! We are happy to hear that you enjoyed your whole purchasing experience with Rhys and Tyler. We are glad to hear you will recommend them to others. We look forward to seeing you again in the future! Thank you for choosing Guelph Hyundai and have a great day!

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July 20, 2015

disappointed To begin with, it took 3 days of phoning, leaving messages and not being able to get anyone in service, to get an appointment. Then when I pulled in More

by mike/lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donny Lachance
July 16, 2015

repair and service Donny was super as we were in and out on same day. Thankfully I had taken extra insurance for my tires as this was my second 'nail in tire' incident i More

by BH1
Recommend Dealer
Yes
Employees Worked With
Donny Lachance
Jul 21, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We appreciate your comments. We are sorry to hear that you had a nail in you tire again! But we are happy to hear that you had the extra insurance for your tires and we were able to help you out in a timely manner. We are glad you took advantage of being here and had your first oil change done. Thanks again for your kind words. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

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July 15, 2015

Service Was in today for oil change. Everybody is friendly. The washrooms are very clean. Love the treats and water. The dealership is immaculate. They do try More

by Hobo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name in service John wasn't there, John McLuhan
Jul 15, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We appreciate your comments. It sounds like your visit with us was a good one! We are happy that you called to confirm if you had an appointment. The online appointments work really well and our service writer will usually get back to you to confirm the appointment as soon as she can. But if you haven't heard from them then it is best to call to confirm. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

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July 15, 2015

Good Service, Friendly staff Service department is professional, courteous and provides quality service. Scott Shafer in Sales is always willing to provide the information necess More

by Newcomkj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shafer, Donny Lachance
Jul 15, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We appreciate your comments. It sounds like your visit with us was a good one! Your comments about our service department and Scott are right on the money. We are proud of our service team and our sales team as they go above and beyond to make sure our customers are well taken care of. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

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Jul 21, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We appreciate your comments. We are happy to hear your kind words about our service department and of course Scott in sales! We are proud of our staff here at Guelph Hyundai and we know you are in good hands when you visit our dealership. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

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July 12, 2015

happy RENEE !!!!!!!!!!!!!!!!!you are one amazing young women !! such a profesional ,kind ,respectfull ,helpfull young lady ,,,THANK YOU for all your help w More

by RITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. It sounds like you had amazing help in buying your new car from Renee! You are right in saying she is professional, kind and respectful. Congratulations and we look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

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July 10, 2015

Impeccable Customer Service! Donny was helpful, informative and a pleasure to deal with. He ensured that the work was done quickly and had me back on the road... More

by hallman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Lachance
Jul 15, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We appreciate your comments. We are happy to hear that Donny was helpful, informative and a pleasure to deal with. Our service team will go out of their way to make sure the customer is taken care of. We have a very friendly team here at Guelph Hyundai and we look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

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July 09, 2015

I was very happy with the service I got. I was very impressed with the over all service I received from Hyundai. The sales person, Scott Shafer was very friendly and helpful, I fel More

by Happygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shafer
Jul 15, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are happy to hear you were impressed with the over all service you received from our dealership. Our customers are very important to us and we go above and beyond to make sure your visit with us is a good one. It doesn't surprise us that you would recommend Scott as he truly is a friendly and helpful salesman. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

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July 08, 2015

car service greeted pleasantly, service was done in a timely manor, Received the help and information I wanted from parts department, with promise of follow up. More

by w-ton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donny Lachance
Jul 15, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are happy to hear that you were greeted pleasantly and had a comfortable wait. Our service, parts and sales team's have your best interests in mind and will go out of their way to make sure your visit with us is a good one. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

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