Guelph Hyundai

Always Great Experience Guelph Hyundai Service team has always exceeded my expectations. They are extremely courteous and knowledgeable, and always put customer's interest fi Guelph Hyundai Service team has always exceeded my expectations. They are extremely courteous and knowledgeable, and always put customer's interest first. I am always impressed with the timeliness and quality of the service. Fantastic Team! Thank you! More

repairs John was friendly and informative. He assured me that we are good for 4 months now - which is a relief as i came in for an oil change last week only John was friendly and informative. He assured me that we are good for 4 months now - which is a relief as i came in for an oil change last week only to learn that i needed "maintenance" of over $300 because i hit the year mark. Found out that scheduled maintenance is more than just an oil change. Took the available shuttle service - which was quick & had a very friendly older driver who i forget their name. More

Fantastic Service Last week, I went to my car to pick up 2 kids from school. My car would not start. Earlier that day, I had been out using my car for several errands. Last week, I went to my car to pick up 2 kids from school. My car would not start. Earlier that day, I had been out using my car for several errands. A friend picked up the kids for me, while I contacted a tow truck. I contacted the Guelph dealership around 4 p.m. ( Friday afternoon) and told them that I was having my car towed in. When I spoke with staff initially, I was told that the car would not be seen until Monday. I was not surprised but disappointed. One of the two kids that I was picking up from school was an exchange student from Switzerland. We were hosting this young fellow for two months. There were big plans for the weekend including a trip to the Roger Centre for a baseball game. The young Swiss fellow had never seen a live baseball game before. Around 5 p.m. that same day, I got a call from Dan. He indicated that it was the starter and they brought the car right into the shop to be fixed. One of the mechanics was staying a little later and he could start fixing it. Dan indicated that my car would be ready to pick up Saturday morning. This news was amazing. I kept saying "Wow". I got a call from Dan Saturday morning at 8:30 a.m. indicating that the car was fixed and ready fir pick up. Thanks to Dan's support and quick action to get things done, the weekend plans were saved and I had a car for Monday morning to go to work. Dan: I thank you a thousand times your help! More

Great Delaership Being in the service industry myself I know what to look for. Dan and his service team go over and above to put a smile on your face. You guys have no Being in the service industry myself I know what to look for. Dan and his service team go over and above to put a smile on your face. You guys have not let me down yet. I am happy to commute from Kitchener to Guelph to have a positive customer service experience from this dealership. More

In for repairs on 2013 Accent John was very pleasant , knew what he was talking about and made the morning very seamless. John explained what work had been completed very clearly a John was very pleasant , knew what he was talking about and made the morning very seamless. John explained what work had been completed very clearly and I was on my way! Thanks! More

Scheduled service time and ended up needing more Maintenance service done which was up to date by mileage - only to find out time had caught up to me and it needed more done. Maintenance service done which was up to date by mileage - only to find out time had caught up to me and it needed more done. More

General service I interact mostly with Travis and John (and sometimes Dave) and they are always great to deal with, friendly and informative. This dealership is a pl I interact mostly with Travis and John (and sometimes Dave) and they are always great to deal with, friendly and informative. This dealership is a pleasure to deal with and I trust that my Sante Fe is in good hands with them. It is ready when they say it will be and their shuttle service is prompt and efficient. I will always try to use this dealership if possible. More

Friendly and Efficient Arrived late for my appointment, however, the service department were understanding and proceeded with my service. These people are always friendly Arrived late for my appointment, however, the service department were understanding and proceeded with my service. These people are always friendly and accommodating. I certainly have a good feeling of trust, and that is HUGE for me. I hate when I don't know if I am paying for a part that is not necessary. Actually, Dan tried to fix my issue himself, before proceeding with a replacement part. I feel my Hyundai is in good hands. More

Repairs to exhaust Part of the exhaust had to be replaced. It was going to take a couple of hours so I asked for a ride to a store. Within five minutes of arriving at th Part of the exhaust had to be replaced. It was going to take a couple of hours so I asked for a ride to a store. Within five minutes of arriving at the dealership, I was in the Sante Fe and having a pleasant chat with Travis. On arrival back at the dealership a few hours later, my car was ready and I grabbed a coffee and was out again. So efficient! Guelph is not my closest dealership, but I drive the extra distance because they work as a team and seldom look unhappy or bored as with other dealerships I have been to. More

Scheduled Service - Tucson Our Tucson was due for scheduled service, so I brought it back to Guelph Hyundai, where we've had great experiences in the past. The team was helpful Our Tucson was due for scheduled service, so I brought it back to Guelph Hyundai, where we've had great experiences in the past. The team was helpful, friendly, and all work was completed in a timely manner (as always). My only concern was that the woman who made my appointment over the phone informed me that I was due for Service 3. When I consulted my records and checked with the Service Advisor, I was actually only due for Service 1. If I hadn't checked we wouldn't been charged a few hundred extra dollars months too early. More