I spoke with Abby Goodwin on Friday, September 27, 2019. She is an amazing lady that exceeded my expectations on buying my 2017 Ford Escape from her. She answered all my questions in a timely manner. I highly recommend her for your next vehicle to purchase. Abby is friendly, knowledgeable, and always responds on a timely fashion! She had everything arranged for me to pick up my newer vehicle on Sunday, September 29th. I was so excited to finally meet her, as everything was completed over the phone. All that I had to do when I arrived there was to go to the finance dept. and go over the paperwork with Mark Japuncic. Mark had everything in order as well. Thank you Grove Chrysler dealership!