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Grimsby Chrysler Dodge Jeep
Grimsby, ON
371 Reviews
NO FEES, JUST KEYS!!! Grimsby Chrysler Dodge Jeep in Grimsby, ON treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 AM
Tuesday 7:00 AM - 5:00 AM
Wednesday 7:00 AM - 5:00 AM
Thursday 7:00 AM - 5:00 AM
Friday 7:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
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Showing 371 reviews
June 22, 2017
Love the car, loved my purchasing experience more. I think for most people, venturing into a car dealership can be intimidating. It makes sense, it's a process that most of us do a handful of times in I think for most people, venturing into a car dealership can be intimidating. It makes sense, it's a process that most of us do a handful of times in our lives, and we realize that we have no real idea of how the process of a vehicle purchase really happens. For myself, I don't really like being in a position of "being at the mercy" of a process I don't understand, so to say that I approached the thought of a car purchase with a large dose of cynicism would be correct. This was my second purchase from Grimsby Chrysler, and I was happy with my last purchase, obviously seeing as I returned to purchase another vehicle. This time was different, I left my purchase experience feeling less like a customer, less like a sales number and more that I have a dealership I can work with in the coming years, and grow with as my vehicle needs change. Derrick and Lisa left me feeling that they were working on my behalf, that it wasn't just about making a sale. Honestly, the best experience ever... I just wish I had space to park more vehicles, so I could do it all over again. More
by MFBC Steve
Employees Worked With
Lisa Mallett, Derrick Tomlinson
Helpful June 22, 2017
Great customer service I have noise in my right front suspension. The guy figured it out in minutes and fix it for free. Really appreciate the customer service. I have noise in my right front suspension. The guy figured it out in minutes and fix it for free. Really appreciate the customer service. More
by Harleen
June 14, 2017
Amazing staff! Steve and Genny were great to deal with! They knew what I wanted in my next vehicle and gave me a great price for my trade in. They were personable, Steve and Genny were great to deal with! They knew what I wanted in my next vehicle and gave me a great price for my trade in. They were personable, knowledgeable and efficient. Thanks so much for helping me get the Jeep of my dreams! More
by Angela B
Employees Worked With
Steve Edwards
June 13, 2017
Great Experience Found a great family vehicle! There were lots of options to choose from so we could find exactly what we were looking for. Helpful, friendly, prof Found a great family vehicle! There were lots of options to choose from so we could find exactly what we were looking for. Helpful, friendly, professional staff. Quick service. Would recommend this dealership for sure. More
by RDW
Employees Worked With
Lisa Mallett, Derrick Tomlinson
June 12, 2017
Great dealing Dealership is extremely professional, all staff seemed very friendly and willing to help. Marianne was a real pleasure to deal with. She could answer Dealership is extremely professional, all staff seemed very friendly and willing to help. Marianne was a real pleasure to deal with. She could answer all our questions and concerns and prior to us driving away went over every detail about the car and offered ongoing assistance if we had any future problems or questions. Will definitely recommend you to our friends. Thanks for everything Ken G. More
by Ken G.
Employees Worked With
June 10, 2017
Steve is best in the west I have to to say that Steve Edwards is by far the best sales person. From the time you walk in to the time you leave it is the best experience. ... I have to to say that Steve Edwards is by far the best sales person. From the time you walk in to the time you leave it is the best experience. ... We got 2 car from him, We will continue to buy from Steve He is very helpful & friendly Thank you Steve More
by AynurMehmet
Employees Worked With
Steve Edwards
June 08, 2017
Quick and easy I needed a new truck to pull the 40 ft fifth wheel we were buying. I knew what truck I wanted. Went Grimsby Chrysler where we met Steve Edwards, he fr I needed a new truck to pull the 40 ft fifth wheel we were buying. I knew what truck I wanted. Went Grimsby Chrysler where we met Steve Edwards, he friendly and easy to talk to. I told him what truck I was looking to get and why. He asked what option I wanted. I told him the one that were a must have. He left for about 5mins and came back with a truck that was available gor them to bring to Grimsby it had everything I wanted. So zI lastbought it , was the easy truck experience I have had and I love that truck. Will return again when I need another truck. More
by Rockrider
Employees Worked With
Steve Edwards
June 07, 2017
Saved the Day! We arrived at Grimsby Chrysler Dodge before it opened, without an appointment and with an emergency. While hauling horses to the U.S. our Dodge 3500 We arrived at Grimsby Chrysler Dodge before it opened, without an appointment and with an emergency. While hauling horses to the U.S. our Dodge 3500 started having engine troubles in Grimsby and needed immediate attention. Despite our messing up their busy service schedule, Jeff and the service team squeezed us in, took great care of us, and got us back on the road safely. It was quite an adventure unloading our trailer, horses and hay in the dealership parking lot. We owe Jeff and all of the service team and big thank you!! More
by K. Kloster
June 06, 2017
Awesome Derrick was super knowledge of the vehicles and costs associated. Great personality and very easy to talk to. Willing to answer any and all question Derrick was super knowledge of the vehicles and costs associated. Great personality and very easy to talk to. Willing to answer any and all questions. Awesome salesman!!!!!! More
by jeep
Employees Worked With
Derrick Tomlinson
June 06, 2017
100% Satisfied Our entire experience with the dealership and Derrick Tomlinson was a very satifactory and pleasant one. Never did we once feel pressured or rushed an Our entire experience with the dealership and Derrick Tomlinson was a very satifactory and pleasant one. Never did we once feel pressured or rushed and that was very important to us. Derrick was very patient, informative and thorough. More
by lalaleah25
Employees Worked With
Lisa Mallett, Derrick Tomlinson
