Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Great West Chrysler Jeep Dodge - Service Center
Edmonton, AB
142 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
142 Reviews of Great West Chrysler Jeep Dodge - Service Center
Sort by
Helpful October 05, 2022
Dan was very polite, knowledgeable and his follow up is consistent and impeccable There were no surprises as he addressed all my concerns effectively. consistent and impeccable There were no surprises as he addressed all my concerns effectively. More
by stevenson
Employees Worked With
Serena initially took my call and booked me into Service
September 22, 2022
They are able to fix the problem even though I had called as an emergency. They did all to make it an easy experience when I thought I was stranded as an emergency. They did all to make it an easy experience when I thought I was stranded More
by Hstarr
Employees Worked With
Advisor Rob
August 24, 2022
Nickel and dime you to death - couldn't get warranty work a year ago because part disappeared from service department. No complaints from me:) I'm now getting the work done and have a bald tires (rear only) a year ago because part disappeared from service department. No complaints from me:) I'm now getting the work done and have a bald tires (rear only)I spoke to Dave (service Mgr) and he gets confrontational with husband and I. AND We ask for clips (hold plastic guard between back tire and rear bumper )..he charges (wanted to, but I spoke to a sales manager with common sense) $3.93 for the parts!! Great West must be hurting for cash:) The tires: came with ram 1500 bald after 55,000 km. Nobody wants to take responsibility for the defect (I'm asking for consideration for replacement tires.........well, they lost a tire sale and a vehicle sale. After my conversation with Dave E., I went down the road to Kal Tire and bought 4 new NOKIA tires for $1600 installed and lifetime rotation and I'm shopping for a FORD now! Great job Dave. The Service guy is a piece of work too! Yup..I have an invoice for this class move. Service Advisor Robert Kanak is top notch rude! I talked to a few people waiting for oil change and they are ONLY THERE BECAUSE THE OIL CHANGE CAME WITH THE VEHICLE purchase....just saying. More
by Tandresen
Employees Worked With
Parts and svc manager , Zachary Yachimec
August 13, 2022
Good to purchase another vehicle at great west Chrysler, the sales person was great, also the finance person Janie was also helpful, happy with truck.. the sales person was great, also the finance person Janie was also helpful, happy with truck.. More
by Kanayally
Employees Worked With
Vinny (Vineet) Sachdeva, Janie Goguen
July 19, 2022
Robert Kanak has to be the best service advisor I have ever met. Polite, knowledgeable and honest. I didn't feel like I was being led down the garden path, but definitely felt confident my van was in g ever met. Polite, knowledgeable and honest. I didn't feel like I was being led down the garden path, but definitely felt confident my van was in good hands. Robert went over all the work done with me to my satisfaction. All the work was done and I feel like I have a new van. The van was ready for me to pick up in one day which certainly exceeded my expectations. I will be back! More
by jim_mcdougall
Employees Worked With
Robert Kanak
July 03, 2022
I had an issue with my van and Dave Elgie made sure I was taken care of … when the diagnosis of vehicle was tough he communicated and made sure I didn’t lose any time away from work … and the bill was less t taken care of … when the diagnosis of vehicle was tough he communicated and made sure I didn’t lose any time away from work … and the bill was less than expected… great service thx More
by moraaeel
Employees Worked With
Dave Elgie and Vern
