Great West Chrysler Jeep Dodge - Service Center

"Your truck needs this" Oct 19,2014 Took my truck in for service ,2011 Dodge Ram 1500 69000K babied all its life.Get the dreaded "Our technician recommends call" The quoted p Oct 19,2014 Took my truck in for service ,2011 Dodge Ram 1500 69000K babied all its life.Get the dreaded "Our technician recommends call" The quoted price,wait for it,$6456.78.After I picked myself up off the floor in disbelief.I will never again return to this dealership.The product itself I'm satisfied with the service Cost not so much.Shop rate $145.00 hr Bahhahahahahah.Dont walk away run. More

I have a 2011 Chrysler 300. The radio stopped working so I checked the fuses but put them back incorrectly and the touch screen controls stopped working. This is what I mentioned the service rep. They calle I checked the fuses but put them back incorrectly and the touch screen controls stopped working. This is what I mentioned the service rep. They called us that they already spent 3 hours finding the problem and told us that it'll take another 4 - 5 hours not to fix it but to find out what's wrong. We canceled the order immediately and had to pay $380 Next day I picked up the car and they couldn't find the keys. I had to come another day to get my car. The following day I took my car to Stony Plain Chrysler where they found the problem immediately and they fixed it for $240 GST incl. The service at Stony Plain Chrysler was excellent and I'd recommend them. On the other hand Great West Chrysler will never see me there again. More

Cannot do the service correctly. Always need to take vehicle back to have things re-done. Zero customer service. No apologies provided nor reasons for why the services was done incorrectly (Transmissi vehicle back to have things re-done. Zero customer service. No apologies provided nor reasons for why the services was done incorrectly (Transmission flush that left transmission fluid all over my garage). Service Manager did not call even though I asked to speak with him/her. Advisors couldn't be bothered to call us when we had to take the vehicle back in. We were on hold for 45 minutes simply waiting to find out if the vehicle was fixed. Ignorant staff. Please DO NOT go here! More