Grande Prairie Volkswagen - Service Centre

Grande Prairie Volkswagen responded

Hello Anwar, Thank you so much for taking the time to leave us this excellent review! We're thrilled to hear that you had a positive experience with our service department and especially with Daniel and Kaitlyn. Efficiency, convenience, and affordability are some of our top priorities, and we're delighted to know we've met those standards for you. We always aim to accommodate our customers' schedules and provide fast, reliable service at a reasonable price. Your feedback is much appreciated, and we look forward to serving you again in the future. Best regards, The GP Volkswagen Team

Grande Prairie Volkswagen responded

Dear Styliste29, Thank you so much for taking the time to share your positive experience with us. We are overjoyed to hear that you had an amazing time working with Daniel. It is his dedication and passion for what he does that makes all the difference! We take pride in our customer service and are so glad that Daniel was able to exemplify that during your visit. We look forward to having you back for your next service, and you can rest assured that we will strive to provide you with a similarly wonderful experience each time. Remember, your satisfaction is our priority, and we're here to assist you with any of your future needs. Thank you once again for your kind words and for being a valued member of our GP Volkswagen family. Warm regards, The Team at GP Volkswagen

Grande Prairie Volkswagen responded

Dear Susan, Thank you so much for your unwavering loyalty and the stellar review! We are absolutely thrilled to know that you've had consistently great experiences with us. Daniel is indeed a valuable member of our team, consistently going above and beyond to ensure our clients receive top-notch service. Your kind words serve as a wonderful testament to the dedication and hard work he puts in daily. We'll be sure to pass your praises onto him. Thank you for choosing Grande Prairie Volkswagen, where we always prioritize providing our customers with the best service possible. We greatly value your trust and business and look forward to welcoming you back for many more exceptional experiences. Best regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear Sarah, Thank you very much for taking the time to share your positive experience with us! We are absolutely delighted to hear about the excellent service you received during your visit. At Grande Prairie Volkswagen, we always strive to go that extra mile to accommodate our customers’ requests, and it warms our hearts to know we hit the mark with you. A big shout-out to Mickaela for making your experience a memorable one! We are incredibly proud to have her on our team. We'll also be sure to pass along your kind words to both her and Daniel. Thank you once again for your recommendation. We look forward to the pleasure of serving you again in the future! Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear iamhavekick, Thank you so much for your kind words! It truly warms our hearts to know that you had a positive experience with us. Daniel, Mickaela, and the entire team here at Grande Prairie Volkswagen are always eager to provide exceptional service, going the extra mile to ensure all our customers leave with a smile on their face. Your satisfaction is our highest priority and we are thrilled to hear that it reflected during your visit. We look forward to welcoming you back soon. Remember, we are always here to assist you with any of your automotive needs. Best Regards, Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear hachiojijissen, We're thrilled to hear that you had such a positive experience at Grande Prairie Volkswagen! Our goal is to provide an easy and seamless service appointment process for our valued customers like you. We're particularly pleased that you singled out Mickaela Ward for her friendliness and expertise. Your feedback serves as a great motivator for our team. Thank you for taking the time to share your experience, and we look forward to assisting you with any future automotive needs you may have. Best Regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear Lori Whitlock, Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with us, especially with Daniel in our service department. His commitment to excellent customer service is a crucial part of what we strive for, and we're delighted to know he met your expectations. If you have any more questions or need further assistance in the future, we're here for you. Enjoy your time on the road, and we look forward to serving you again soon! Best regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear ttjlaverick, Thank you for taking the time to share your experience with our service department at Grande Prairie Volkswagen. It's wonderful to hear that you've found our team, especially Daniel, to be helpful and accommodating. Going above and beyond for our customers is at the core of our service philosophy, and it's rewarding to know that this commitment is resonating with you. Daniel's dedication to ensuring your satisfaction reflects the values we strive to uphold at our dealership. A special thank you also to Shuttle Driver Bryan Loewen, who contributed to your positive experience. Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We appreciate your business and look forward to continuing to serve you. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Karencseverthing, Thank you for sharing your delightful experience with our service team at Grande Prairie Volkswagen. It's truly heartening to know that you found our service fast and our staff friendly and accommodating. Franklin's personal touch and the effort he puts into making your visit pleasant are just a reflection of the dedication we have to our customers. We believe in building relationships, and it seems Franklin and Mickaela have done just that with you. Your comments have been shared with them, and they appreciate your kind words. Should you need anything in the future or have any questions, please don't hesitate to contact us. We look forward to seeing you again soon! Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Roger Anctil, Thank you for your kind words and for trusting the service department at Grande Prairie Volkswagen. We're delighted to hear that our team, including Sam Gerbrandt, Madison Stoddart, Michael Adewunmi, Teri Lorenzen, Mickaela Ward, and Corey Lavoie, provided you with excellent service. Your satisfaction is our highest priority, and your endorsement means a great deal to us. We're pleased to know that you plan on returning, and we look forward to the opportunity to assist you again. If you have any further needs or questions, please don't hesitate to reach out to us. Thank you for choosing Grande Prairie Volkswagen and for recommending us to others. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen