Grande Prairie Volkswagen

Great experience! Robin, Darcy and Chris were an absolute pleasure to work with! I couldn't be happier with my new Jetta :) Thanks so much to all of you for making my e Robin, Darcy and Chris were an absolute pleasure to work with! I couldn't be happier with my new Jetta :) Thanks so much to all of you for making my experience so enjoyable and stress free! More

Blown away by the staff Rick went above and beyond when helping me find the perfect vehicle. It was my first time buying new so I was nervous but rick did all he could to mak Rick went above and beyond when helping me find the perfect vehicle. It was my first time buying new so I was nervous but rick did all he could to make me feel comfortable and pick the vehicle that suited me best. Now I'm a proud owner of a lancer and I couldn't be happier with it. Thanks Rick :) More

Awesome dealing with Phil, Im not an easy customer I am looking for the perfect vehicle for my family of 8 and fuel mileage and number of seats is a necessity. I am a difficult customer for I am looki I am looking for the perfect vehicle for my family of 8 and fuel mileage and number of seats is a necessity. I am a difficult customer for I am looking for something other then a Van more SUV in an affordable price for my budget. Phil has been extremely helpful and showing me all kinds of options not to mention an excellent trade in price on my current vehicle. I am sure we will find the perfect vehicle for my family. Phil keeps my updated on anything New I may consider. Excellent customer service, highly recommend. Will continue to pursue my search for dream vehicle with Phil's help till I find it. Extremely with the customer service I am receiving. More

Great experience I had such a great experience at grande prairie volkswagen! Robin was our salesman, he's extremely personable, accommodating, easy to deal with, just I had such a great experience at grande prairie volkswagen! Robin was our salesman, he's extremely personable, accommodating, easy to deal with, just an all around great guy. The atmosphere in the entire building is fun and friendly. Thank you so much everyone at gp Volkswagen for the awesome experience, I absolutely love my new car and look forward to dealing with the staff again when I bring my Jetta in for service :) More

Thanks for Your Help Brad made it fun to shop at Grande Prairie Volkswagen - he has an excellent sense of humour. Thanks for helping me find my new vehicle - it is perfect Brad made it fun to shop at Grande Prairie Volkswagen - he has an excellent sense of humour. Thanks for helping me find my new vehicle - it is perfect for me. Chris made it easy to understand the options and really listened to what I wanted. KL More

Couldn't ask for a better Sales guy - 2017 Hyundai Elantra I got referred by a friend to go buy from Rick Simms cause of how much he actually cares about the customer. I was looking to buy my first car since I I got referred by a friend to go buy from Rick Simms cause of how much he actually cares about the customer. I was looking to buy my first car since I just turned 18 and Rick was the best Guy to go to. He really helped me find what I was looking for and showed me exactly I needed. I've heard bad things about car salesmen but non of that mattered while I was dealing with Rick and the whole Volkswagen staff. I definitely recommend him young or old, good looking or not (haha) to go to him and he'll seriously take care of you and give you the best he can! Rick Simms is the coolest guy ever!! (: More

Great buying experience Was driving through the lot and was met by Robin. Had a quick approval. Robin was very friendly and was very helpful. Had a great experience. Would bu Was driving through the lot and was met by Robin. Had a quick approval. Robin was very friendly and was very helpful. Had a great experience. Would buy from again. More

Good environment, friendly staff Brad was very helpful and knowledgeable, perfect for a first time buyer like me. He had the patience to show me all my options and help figure out wha Brad was very helpful and knowledgeable, perfect for a first time buyer like me. He had the patience to show me all my options and help figure out what worked best for me. All the staff were kind and very welcoming as well. More

An exceptional, fun and stress free experience! I am a new car buyer and I had no idea what I was doing but Rick and Chris were fantastic!!! I am so happy with my new Jetta! And they made the proces I am a new car buyer and I had no idea what I was doing but Rick and Chris were fantastic!!! I am so happy with my new Jetta! And they made the processes so easy for me. Rick made this into something super fun and stress for me, honestly part of the reason I bought the car was because he was so amazing with his customer service! Chris was very helpful also he took the time to explain all my options and told me whats the best route to take. These guys are terrific and anyone who I know is looking for a car I will definitely take them straight to Rick! I cant express enough how satisfied I was with the whole experience, and for me being management in a retail store I understand good customer service skills when I see them and Rick blew me away! I cant thank these guys enough for giving me such an amazing experience that I can cherish for the rest of my life! :) 100/5 stars for me! More

Helped me in a way that exceeded my expectations. I am TOTALLY impressed with their service and the surpassing way they helped me. I was on vacation, on the road, when my Passat started acting up i I am TOTALLY impressed with their service and the surpassing way they helped me. I was on vacation, on the road, when my Passat started acting up in Dawson Creek. The car need an emissions part which if it failed would ruin my engine. I'm on vacation. Help!!! Since I was passing through Grande Prairie on the way to Jasper I thought I would get the part there and have it installed while I wait. GP Volkswagen did not have the part, a Mass Airflow Sensor (MAF). Sam, the partsman, said the nearest one was in Toronto and the next in Spokane. I could wait for one to be shipped. It was the long weekend coming up so I would get it Tuesday and lose four plus days. Sam phoned around and found one (only one) in Edmonton at NAPA which I said I would detour and go and get that day. Sam made arrangements for NAPA to hold it for me so no one else would get it. Sam also made an appointment at a VW dealership in Edmonton for the next day so the MAF could be installed. GP VW did not get any money out of me but they treated me like I was their best customer. I am SUPER grateful and TOTALLY impressed with their service. I even gave Sam a tip. He saved my vacation, I only lost a day instead of five. Thanks heaps. Danny Nasar from Victoria, BC. More