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Grande Prairie Nissan

Grande Prairie, AB

4.9
2,364 Reviews
Located in Grande Prairie, AB, Grande Prairie Nissan is a certified Nissan retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. It's where the Peace Country comes to SAVE! Grande Prairie Nissan belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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10314 116 Avenue

Grande Prairie, AB

T8V 4K5

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Showing 2,364 reviews

February 03, 2022

I was in a very tough spot when Craig Rintala contacted me regarding getting rid of one of my vehicles. He was nothing but helpful the entire time, letting me take up his entire Saturday test driving vehic More

by amandateschke95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lapraik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Wiebe, Craig Rintala
February 03, 2022

Visited twice to get the right part, ZERO staff wearing masks, second visit another customer ... More

by alanAlaniwaskow
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mandy Shakotko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Napier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rafal Zep
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shae Scheffelmaier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Primmer, John Mears, Dylan Martin, Mike Otterman, Mladen Simunec
Feb 03, 2022 -

Grande Prairie Nissan responded

Grande Prairie Nissan participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I am very sorry for the inconveniences caused to you. I would like to ensure that you have now received the correct part. Would you be so kind as to confirm this?  Please know that your concern will be addressed with our staff and used as a training tool to ensure we improve.  I do understand your concern regarding masks. Please be assured we take the safety of our staff and guests seriously. Thank you for bringing it to our attention that you saw staff members not wearing a mask. We will address this with our team. We are incredibly regretful that we let you down but are grateful that you have brought this to our attention. This provides us the opportunity to learn from our mistakes.

Feb 07, 2022 -

alanAlaniwaskow responded

You are mistaken, no masks even when not behind plexiglass, walking by me

February 02, 2022

Over all quick reliable service. And was able to pick my car up for new batteries while I was at work which helps a lot More

by Lucas Holt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lapraik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Irvine
February 01, 2022

Great experience! Love my new SUV! Staff was very easy to deal with. Todd was amazing! More

by SheilaSarah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Shakotko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Ozon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Sharp, Todd Irvine
January 29, 2022

After having a dealership in the city try some shady tactics to get me to buy through them, Will, Kelsi and Mike went to work for me. They were able to get me into the exact make and model that I starte More

by chance_yqu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lapraik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsi Moncrieff , Will Bacon
January 26, 2022

I can't say enough good things about my experience with GP Nissan! Chad was a pleasure to deal with! He answered all my questions and helped me throughout the process of buying my first vehicle. I would de More

by Sharmon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lapraik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Sharp, Chad Wiebe, Anjenette Timblique
January 26, 2022

Definitely well be recommending anyone I know who wants to finance a vehicle! They found myself a vehicle very fast. I'm pretty satisfied with the outcome. More

by shailyncampbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Wiebe, Todd Irvine
January 23, 2022

The sales woman who helped me. AJ really helped me chose the best car for my needs and made getting the sale done very easy and smooth. More

by aydenl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lapraik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Ozon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Sharp, Anjenette Timblique
January 21, 2022

I Highly recommend this business and staff. made buying my new suv and finding the perfect one easy and enjoyable . highly knowledgeable and friendly staff !! huge shout out to the amazing customer service More

by tanyasweeney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Lehoux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Barley
January 21, 2022

Jeremy was very pleasant to work with and knowledgeable. It was a breeze understanding what goes into buying a vehicle with Jeremy. Would highly recommend Jeremy and Nissan More

by D_prieto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lapraik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Van Der Raadt
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