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Grande Prairie Nissan

Grande Prairie, AB

4.9
2,361 Reviews
Located in Grande Prairie, AB, Grande Prairie Nissan is a certified Nissan retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. It's where the Peace Country comes to SAVE! Grande Prairie Nissan belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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10314 116 Avenue

Grande Prairie, AB

T8V 4K5

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Showing 2,361 reviews

November 26, 2017

Good experience Ahmed worked with us for a few weeks, we went back and forth with what we wanted for a while. He kept at it with us till we finally made a decision. G More

by ccwiebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lapraik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Sjouwerman, Ahmed Eltayeb
November 25, 2017

Love My Aramada! I just bought my second vehicle through this dealership. Everyone is always helpful and friendly. A few hiccups with my vehicle were dealt with profes More

by Laura L Westgate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Gillett, Ahmed Eltayeb, Ted Feltham
November 25, 2017

Great honest service Friendly person, kept me informed with clarity. He stayed later just so I could pick my car up after work, and didn’t seem to mind at all. I would rec More

by Jogger1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2017

Purchase Car Ahmed EI Tayeb is an excellent sales person. He was welcoming right from the door to the very end of handing us our keys to our new 2017 Altima. He More

by therese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lapraik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Sjouwerman, Ahmed Eltayeb, Jenna Farrell
November 24, 2017

Amazing customer service! Grande Prairie nissan is by far an amazing dealership. I highly recommend Mitchell Chipman if you are shopping around, he is very patience and ready t More

by Holly Cosgrove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Chipman
November 22, 2017

Terrible service everytime I have yet to have a good experience with Nissan's Service/parts department. I had the liftgate on my car start opening all by itself at random times More

by mkraw1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dec 05, 2017 -

Grande Prairie Nissan responded

Grande Prairie Nissan participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. We are sorry that you feel let down by our parts and service department. Grande Prairie Nissan must abide by the process and policy set forth by Nissan Canada when dealing with any warrantable issues. Grande Prairie Nissan employs professionally trained and certified Nissan technicians and advisors. Our technicians and advisors are factory trained and specialized in Nissan products. As you indicated, the part was installed by a non-Nissan authorized third party, which is in direct violation of Nissan Canada’s warranty terms and conditions. As previously explained, we are happy to assist with the warranty procedure for the part itself, but we must adhere to Nissan Canada’s process in order to receive a favorable claim for you. I am grateful that you have brought your concern to our attention, as our goal is to ensure your satisfaction. It is our hope that you will choose to work with us to gain a favorable warranty claim.

November 22, 2017

Stellar Service Agnieszka and her manager Kyle went the extra mile to help me into my new truck, we had a few things to get in order but they helped out with the proc More

by Jordan Dutka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnieszka Duras-Kamau
November 22, 2017

Great Experience Agnieszka was very knowledgeable about the Qashqai vehicle that I purchased which helped my decision making process. I enjoyed working with a woman sa More

by Phyllis2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnieszka Duras-Kamau
November 22, 2017

Great customer service Had an amazing experience Shelby and Mike are awesome people to deal with and would recommend people to go in and see what they have to offer they hel More

by Duncan Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lapraik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Schelby L'hirondelle
November 21, 2017

amazing customer care honestly didn't plan to buy a new suv, we were just window shopping. the excellent service and helpfulness of Mr Gillett made it an easy decision to b More

by kfrancotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gillett
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