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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,158 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,158 reviews

June 03, 2015

Great customer service! Meghan worked very hard for us. She was great, friendly and honest about everything! Will defiantly be buying our future vehicles from her! She alway More

by KeithandJackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meaghan Odegard
June 02, 2015

Dishonour to warranty & disreaspect to customers i am giving this rating out because my car has been in and out of the shop many times since I bought it three months ago. I have had ecu issues causin More

by Drftrboi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jun 03, 2015 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us. I am sorry that you have feel our service department has failed to meet your expectations regarding your vehicle concerns. Our licensed Hyundai trained technicians do their best to efficiently and effectively work on analyzing and repairing vehicles. After numerous attempts at various times our technicians have not been able to substantiate any concerns with your vehicle. The technicians at Grande Prairie Hyundai are professionals and will only drive a vehicle in a respectful safe manner. They will not push a vehicle beyond its limits or designed capabilities. I am sorry that you felt we fell short of meeting your expectation in this capacity. Grande Prairie Hyundai strives for 100% customer satisfaction 100% of the time. Once again, I am regretful you feel we have not done everything we can to work with you to ensure your satisfaction.

May 29, 2015

'FANTASTIC CUSTOMER SERVICE' Our experience has been nothing short of 'Great' We had been shopping for our vehicle in Edmonton. We thought there would be NO WAY we'd get the same More

by WalDen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Chapman
May 27, 2015

To bold we go, where no customer service has gone before! When I think of Cordell the most convenient analogy that comes to mind is climbing Mount Everest. Climbing Mount Everest (Dealership) is a challengin More

by Michael and Jihyun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 26, 2015

AWSOME We stopped at the dealership and started to look around and a pleasant young man come out and asked use what type of vehicle we were looking for. I sa More

by Gerald Simmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Chapman
May 16, 2015

Awesome customer service! Cordell contacted me through kijij to seek out why I was selling my car. He was willing to work to get me the price I was looking for on a trade in (w More

by Kristy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 11, 2015

Very Happy Very friendly, did not have to wait long for a sales person to come talk to us, knowledgable about vehicle, I knew what I wanted and they were able to More

by SantaFeMom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Chapman
May 07, 2015

Awesome experience I went to this dealer knowing what I want. Cordell listen to my need and gave me exactly what I wanted. Great deal and very efficient. They don't try More

by velosterguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Chapman
May 06, 2015

Incredible help We were in the market for a new vehicle. Had been ignored by another dealership here and we were getting frustrated. Along comes Will Mears and his te More

by kyle2226
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Meaghan Odegard, Ryan Chapman
May 06, 2015

Chase McCarthy I had the pleasure of dealing with a young man named Chase McCarthy who made the whole purchasing experience incredible. I would highly recommend Cha More

by Kevin Szakacs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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