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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,165 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,165 reviews

December 03, 2015

Best DEALER EVER!!! I am so impressed with the service at GP Hyundai! I hadn't planned on buying a car the day I went in, I had only planned to look at rates. As this wa More

by linds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Meaghan Odegard, Ryan Chapman
December 03, 2015

Lack of respect and care I have experienced some of the worst service of my life recently. This service department promised calls back and never called more than once about th More

by HyundaiAccent08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lori Peterson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2015 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us. I am sorry that you have feel our service department has failed to meet your expectations regarding your vehicle concerns. Our licensed Hyundai trained technicians and professional service advisors do their best to efficiently and effectively work on analyzing and repairing vehicles and communicating their findings to our clients. We do not want you leaving with unanswered question regarding your vehicle or your invoice. We would like the opportunity to work with you to rectify this situation. If you would be so kind as to contact our service manager, Lori, she would welcome the chance to learn more about what happened and work on a solution with you. Lori can be reached at the dealership at 780.532.5233 ext. 1403. Grande Prairie Hyundai strives for 100% customer satisfaction 100% of the time. I am grateful that you brought your concern forward, without honest customer feedback it would be impossible to reach our goals.

December 01, 2015

amazing!!!! i purchased a SanteFe from the Grande Prairie Hyundai. Meaghan Odegard was my sales woman. i just wanted to say that she made my experience so amazing More

by krissi585
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meaghan Odegard
December 01, 2015

Great customer service Ok so I have dealt with Megan and will before. But nothing like this. Megan called me she knew that I was wanting my wife to get out of her car and in More

by Leoandmel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Meaghan Odegard, Ryan Chapman
November 28, 2015

Kati & Will were both AWESOME as well as very informative😊 I would reccomend both Kati & Will to anyone-punctual & informative. Of course they are sales people, so they are going to be very accomidating, but t More

by Crystal Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 27, 2015

Super Happy with my new car! Kaityln and the staff at GP Hyundai were amazing to work with and super accommodating! Kaitlyn made sure to explain everything every step of the way, More

by Marleesa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Chapman, Kaitlyn Malcolm
November 26, 2015

Da bomb.com From beginning to end, Kait and team we very insightful and thorough. They continued to stay helpful throughout the process. I am grateful and appreci More

by Melody123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 18, 2015

Kaitlyn was top notch! We dealt with Kaitlyn when purchasing my new vehicle, and she was amazing! She was very helpful without being pressuring at all! All of the other empl More

by Jessicawinterford
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kaitlyn Malcolm
November 17, 2015

Great Experience What a great experience purchasing my 2015 Sonata, from Sales to management. Kati, Ryan and Will were all very helpful. All my questions were answere More

by Shelley
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Chapman
November 06, 2015

Warrenty Work I recently had warranty work done to my SUV. It was to be a full day job but sadly it ended up taking a day and a half. Grande Prairie Hyundai set me More

by Sean M
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
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