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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,165 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,165 reviews

February 28, 2013

The people at this dealership is so easy to talk to and such a pleasure to deal with . From the time you walk i the door util you leave evryoe is so heplful and try to get you what you want for the best th More

by doyle73
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
February 28, 2013

Jenna is an awesome saleswomen! She found my fiancé and I all the information we needed. She was very patient with our decisions and helped us tons. She was very knowledgeable about everything and foun More

by Rombs8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 28, 2013

Just wanted to drop a line to express my sincere thanks. Just wanted to drop a line to express my sincere thanks. Buying a car can be worrisome for a woman coming in with no backup or knowledge about cars. More

by andrenamurray1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 28, 2013

This is our third Sonata fromGP Hyundai. We started talking new car in Nov. 2012. We had our own ups and downs, then made a decision to get a 2013 Sonata fully loaded. We wanted all the bells and whist More

by tichie55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 27, 2013

Buying a vehicle at Grande Prairie Hyundai was a very positive experience. We were able to negotiate a fair price and finalize the financing within a short time. Meaghan and Will were extremely helpful More

by Rdthor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Meaghan Odegard
February 27, 2013

Tony is a phenomenal sales person! Friendly, helpful and knowledgeable.. He was great to help me find what best suits my needs and price range. If you want to buy a vehicle I highly suggest you go see this More

by ashleykn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 27, 2013

Although the staff all seem to be quite friendly, the customer service is not what one would expect. I purchased a brand new vehicle, and went to the dealership to get my regular maintenance done. I am a More

by blondy18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam
Apr 16, 2013 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I can understand your frustration regarding lack of communication between our associates, and the issue of staff turnover our dealership has recently experienced. Please be assured that we are continually striving to improve our internal communication so that we can provide the best possible service and information back to our customers in a timely fashion. Recently, some of our staff has had the opportunity to attend Hyundai Canada customer service training. This training has proved to be invaluable and I believe that we now have the right team in place to offer every guest an exceptional experience. Ongoing training is a commitment that our management and staff regularly participate in. I would like to work with you to resolve your concerns and earn back your trust and business. --------------------------------------------------------------------------------

February 27, 2013

Lindsay was wonderful to deal with open nad friendly finding me the answers i needed and clearly working as part of a team . she never answered with i dont know it was always i will find out. makes a bi More

by macsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 27, 2013

I came into the dealership today as I am thinking about purchasing a new car. I met with Chantel (spelling?) and she was very knowledgeable about the products and gave me lots of great information! She was More

by cscho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 27, 2013

I am very very VERY amazed on how easy, smooth, quick, efficient... let's face it, the list goes on. Today I am as happy and confident that I made an excellent decision in purchassing through Grande Pra More

by Melodieroy0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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