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Grande Prairie Chrysler Jeep Dodge

Grande Prairie, AB

4.8
2,635 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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11448 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 2,635 reviews

June 12, 2013

Jessika was wonderful on the phone. She found me the exact truck I was looking for, and for a great price. I price shopped 4 locations and she was the most helpful by far and found me the best deal. I d More

by Lorinl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 11, 2013

I had the most aggravating experience dealing with Jessika Kasper. My husband clearly expressed his intention of getting finance for an used Chrysler 300. Even from the beginning she didn't pay attent More

by doriness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jun 17, 2013 -

Grande Prairie Chrysler Jeep Dodge responded

Cutomer satisfaction is very important to Grande Prairie Chrysler, I am regretful that we have fallen short regarding your expectations. Should you ever wish to further discuss your concerns please feel free to contact the General Sales Manager at Grande Prairie Chrysler as I would welcome the opportunity to work with you towards a resolution.

June 05, 2013

This was my first new car. I wanted the 2013 dodge dart rallye 1.4 turbo and these guys despite compilations on my part got me the car with no troubles..I would definitely recommend this dealership to anyo More

by jasebudgell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy (cant remember last name) lol, Wayne Villeneuve
April 26, 2013

Mike was great in helping me pick out exactly what I wanted and needed. I had come in looking for a new truck. A downgrade from what I currently had. I had selected far fewer options and Mike was quick More

by masoj99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
April 25, 2013

Derek was great to deal with and I would recommend him to anyone that is looking to buy a vehicle..thanks Derek for making me smile :) More

by maureen1976
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
derek jansen, Derek Jansen
April 21, 2013

Grande Prairie Chrysler Jeep Dodge Awesome expierence !!!! I went in with a sub prime high High !!!! interest loan and was able to get in to a brand new ram truck at a single digit interest rate !!! W More

by nicolenichol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremey Dally, Wayne Villeneuve, Tim Horcoff
April 15, 2013

Best buying experience ever! Paul is a top notch professional who goes above and beyond for his customers. From the time we started the shopping process everything was relaxed comfortable and easy. More

by richnex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Stefan
April 10, 2013

My experience was great, The boys managed to get me into a brand new 2013 dodge 1500 when I didn't think it was possible. They were easy to relate to and deal with. I was able to talk to them about more the More

by KaraUhryn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Dally, Tim Horcoff
April 08, 2013

I was looking at vehicles online, saw a few trucks I liked. So I Inquired on a truck and they got back to me with in minutes to set up a test drive, ended up taking a few vehicles out on the same day. More

by JasonSully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 25, 2013

I stopped at my dealership today to make a appointment for some warranty repairs as my truck has 57000 kl on it and would like to have some things done while there is still some warranty left. Last summer More

by Davidss
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont Know
Apr 16, 2013 -

Grande Prairie Chrysler Jeep Dodge responded

Grande Prairie Chrysler Jeep Dodge participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I can understand your frustration regarding the time commitment being requested of you. I would like the opportunity to personally work with you to limit your inconvenience. Based on Chrysler Canada warranty requirements a Chrysler certified technician must determine if there is a manufactures defect present. I agree with you that for the items of concern this is a visual inspection that will not require diagnostic shop time. I would be pleased to accommodate your schedule to have one of our certified technicians conduct the necessary inspection in a timely manner. If you would be so kind as to contact me, Mr. Brent Bohnen 780.513.5337, directly I would welcome the opportunity to work with you to regain your confidence and earn back your business. I am grateful that you have brought your concerns to my attention, as we strive for 100% customer satisfaction 100% of the time.

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